Open Staff Positions

Details

At Central Casting, we help bring movies and TV shows to life by placing hundreds of Background Actors, Stand-Ins, and other roles on set every day. As the preeminent background casting company in North America, we are committed to improving how the industry works. As a division of Entertainment Partners, Central Casting offers a creative culture and competitive benefits. If you’re looking to be part of a hardworking and energetic team that helps make dreams come true, then this role may be right for you.

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

• Handle a high volume of calls and voicemails from clients and Background Actors with professionalism and urgency.
• Collaborate with Casting Directors by pulling photos by accurate description for clients, calling, emailing and/or texting details, call time changes, checking background availability, setting up fittings and interviews.
• Acquire expertise in production paperwork: call sheets/prelims/final prelims.
• Process Cast Clearances, Taft Hartley paperwork and Occurrence Reports, if applicable.
• Work effectively across a variety of communication channels: in-person, phone, email, and live-chat.
• Gain knowledge of union contracts and adult and child labor laws to help guide clients.
• Become proficient and knowledgeable with all office systems including but not limited to phones and casting programs.
• Assist in Visiting as scheduled, a Q&A session with Casting Directors and Background Actors, if applicable.
• Capacity to work productively on multiple projects simultaneously in a fast-paced environment, and on-line with quality and quick responsiveness to employees and clients while providing superior service.
• Cast projects as assigned under supervision of a Casting Director and/or Management.
• Support a positive culture of teamwork, inclusion, collaboration, goals, values and procedures.
• Additional duties as assigned.

• Excellent client service/people skills – ability to work with many different personality types.
• Effective solution-based problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
• Excellent verbal and written communication skills with superior attention to detail, and the ability to organize and express ideas clearly.
• Possesses a strong proactive work ethic, precise attention to detail and quickly adapt to new concepts, ideas, workflows and responsibilities.
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, Teams and Zoom.
• Proven record of dependability and reliability.
• Self-starter with a positive attitude.
• Work successfully in a team environment as well as independently.
• Ability to work overtime as required by business needs.
• Customer service experience is highly desirable.
• Experience working in a fast-paced work environment.
• General knowledge of the entertainment industry a plus.

As a full-time EP Employee you will be eligible to receive our amazing benefits package that include healthcare, dental, and vision coverage.

• 401(k) retirement savings plan and company match.
• Paid holidays, vacation time, and sick time.
• Participation in company equity plans.
• Employee Assistance Program, mental health and wellness programs.
• Training and development.
• Possibility of hybrid/flexible/schedules.
• Annual bonus and merit reviews.

The hourly rate for this position is $19.23 an hour and will be commensurate with experience related to the position.