Open Staff Positions

At Central Casting, we help bring movies and TV shows to life by placing hundreds of Background Actors, Stand-Ins, and other roles on set every day. As the preeminent background casting company in North America, we are committed to improving how the industry works. As a division of Entertainment Partners, Central Casting offers a creative culture and competitive benefits. If you’re looking to be part of a hardworking and energetic team that helps make dreams come true, then this role may be right for you.

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

• Form I-9 knowledge.
• Knowledge regarding acceptable and unacceptable documentation employees may present to use for the I-9 form. Apply this knowledge to ensure only those who present original unexpired documentation listed on the Lists of Acceptable Documents are permitted into talent Onboarding. Diffuse negative situations with talent who do not have the necessary documentation.
• Employee Onboarding Station.
• Requires a full knowledge and understanding of all onboarding forms. Onboard each registrant in an accurate, friendly, and expedient manner, paying close attention to all details on forms by reviewing each talent onboarding form, organizing forms into the identified order, ensuring all forms are filled out correctly. Catch and correct mistakes. Complete Age Verification form accurately. Possess knowledge of rules and regulations regarding the completion of Form I-9, ensuring company compliance of all policies set forth by Homeland Security. Take photographs of the talent and upload the photos to the casting platform.
• Retention of onboarding Forms into the Casting Platform.
• Ensure that the onboarding forms are kept organized and confidential, Onboarding forms are to be scanned and uploaded into the casting system and labeled correctly in an accurate and timely manner. Tax forms are transmitted to the payroll department.
• E-Verify.
• Maintain Department of Homeland Security compliance by following E-Verify regulations. Each complete and correct form I-9 to be processed in E-Verify within 3 business days. Only information from the form I-9 to be entered into E-Verify.
• Complete talent profile. Add relevant data points into each talent’s profile ensuring the profile is complete and correct. Send talent a welcome email.
• Individual tasks Assigned.
• Each team member will have their own individual tasks assigned to them.

• High School diploma required. College preferred.
• Ability to work in a fast-paced environment.
• Attention to detail.
• Ability to multi-task.
• Excellent communication/client service skills.
• General administrative skills.
• Strong public speaking skills.

Details

At Central Casting, we help bring movies and TV shows to life by placing hundreds of Background Actors, Stand-Ins, and other roles on set every day. As the preeminent background casting company in North America, we are committed to improving how the industry works. As a division of Entertainment Partners, Central Casting offers a creative culture and competitive benefits. If you’re looking to be part of a hardworking and energetic team that helps make dreams come true, then this role may be right for you.

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

• Be familiar with and enforce the Company’s anti-harassment, anti-discrimination, and anti-retaliation policies.
• Demonstrate operative knowledge of Human Resources policies, practices, and procedures.
• Have operative knowledge and understanding of state and federal laws governing employment issues, including Equal Employment Opportunity laws.
• Assess complaints that may come in and determine which require investigation.
• Conduct and document investigations into complaints of harassment, discrimination, and/or retaliation.
• Prepare written summaries of interviews as well as investigation summaries and, in conjunction with Human Resources, resolve complaints whether through disciplinary action or other measures.
• Manage the background actor counseling/disciplinary action process, including assessing and determining the appropriate level of counseling/disciplinary action for each situation that arises.
• Respond to background actor’s concerns and complaints in a way that is timely, appropriate, and respectful.
• Partner closely with HR Business Partners, Casting Directors, Legal, and Risk Management to proactively address needs as they arise.
• Manage and maintain background actors’ employment files, which may include reported occurrences regarding attendance, client service issues, as well as violations of company policies and procedures.
• Acquire and maintain a working knowledge of Central Casting’s registration and casting processes.
• Be responsible for background actor file maintenance in adherence with the company’s document retention process.
• Present comprehensive oral and/or written updates regarding findings and investigation status to HR Business Partners, Legal, and other business partners.
• Conduct anti-harassment training for Central Casting’s background actors.

• 5+ year’s Employee Relations experience, preferably in an entertainment, hospitality, retail or other service environment, that includes hands-on EEO Investigations experience.
• 5-7 years in a Human Resources Role.
• Bachelor’s Degree.
• Experience conducting workplace investigations of potentially unlawful behavior, including harassment, discrimination, and retaliation.
• Experience delivering high-quality oral and written work product, including investigation summaries and recommendations, witness interviews, etc.
• Excellent verbal and written communication skills with superior attention to detail, and the ability to organize and express ideas clearly.
• Film/television industry experience is not required; although, it is a plus.
• Highly flexible and able to adapt to changing priorities.
• Ability to work with highly confidential and sensitive information in a discrete manner.
• Excellent client service/people skills, as well as the ability to work with many different personalities in a proactive way.
• Self-starter with a positive attitude.
• Supporter of company procedures and values.
• Ability to work independently in a fast-paced, ever-changing environment where time is of the essence.
• Ability to stay current on and informed about state and federal EEO laws.
• Ability to stay current on and informed about current Human Resource practices and laws.
• Ability to work productively on multiple projects simultaneously, sometimes in a high stress and bustling office environment.

Details

At Central Casting, we help bring movies and TV shows to life by placing hundreds of Background Actors, Stand-Ins, and other roles on set every day. As the preeminent background casting company in North America, we are committed to improving how the industry works. As a division of Entertainment Partners, Central Casting offers a creative culture and competitive benefits. If you’re looking to be part of a hardworking and energetic team that helps make dreams come true, then this role may be right for you.

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

• Handle a high volume of calls without difficulty, responding quickly to client and Background Actor needs, take messages, transfer calls, and general inquiry.
• Support Casting Directors by pulling photos by accurate description for clients, calling, emailing and/or texting COVID details, call time changes, checking background availability, setting up COVID tests, fittings, and interviews.
• Communicate and notate background cancellations and make replacements as advised by production and/or Casting Director.
• Maintain a collaborative working relationship with casting teams ensuring client success.
• Make effective use of all available resources when given a project.
• Gain knowledge of union contracts and adult and child labor laws.
• Accurately process Cast Clearances, Taft-Hartley paperwork and Occurrence Reports as needed.
• Work effectively across a variety of communication channels: in-person, phone, email, and live-chat.
• Create and retrieve documents and files when requested.
• Elevate and report attendance and/or behavioral or client service issues.
• Participate in team meetings and produce weekly status reports.
• Observe and learn all aspects of casting in preparation of becoming an Associate Casting Director.
• Become proficient and knowledgeable with production paperwork – call sheets, one-liners, extras breakdowns, etc.
• Become skilled with all office systems including but not limited to phones, casting programs, computers, etc.
• Other projects as assigned.

• Customer service experience highly desirable.
• Experience working in a fast-paced work environment preferred.
• Casting experience preferred. Film/television industry experience a plus.
• General knowledge of the entertainment industry.
• Excellent client service / people skills – ability to work with many different personality types.
• Maintains a high level of professionalism when working with clients and teammates.
• Excellent typing skills, reflecting speed and accuracy.
• Quickly grasps new concepts and ideas and the willingness to learn new technologies.
• Ability to work productively on multiple projects simultaneously in a fast paced and noisy office environment.
• Effective solution-based problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
• Excellent verbal and written communication skills with superior attention to detail, and the ability to organize and express ideas clearly.
• Strong working knowledge of MS Word & Excel, PowerPoint, MS Teams and Zoom.
• Proven record of dependability and reliability.
• Self-starter with a positive attitude.
• Strong attention to detail.
• Work successfully in a team environment as well as independently.
• Ability to work overtime as required by business needs.
• Supporter of company goals, values, and procedures.
• Must have reliable independent transportation.

Details

At Central Casting, we help bring movies and TV shows to life by placing hundreds of Background Actors, Stand-Ins, and other roles on set every day. As the preeminent background casting company in North America, we are committed to improving how the industry works. As a division of Entertainment Partners, Central Casting offers a creative culture and competitive benefits. If you’re looking to be part of a hardworking and energetic team that helps make dreams come true, then this role may be right for you.

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

• Work with leadership to assign television shows and/or feature films to Casting Directors in accordance with workload and skill level.
• Build strong relationships and communicate effectively with internal and external stakeholders.
• Collaborate with Management to monitor and evaluate training programs and best practices to ensure they meet employee needs and skill development.
• Serve as a coach for all employees and assisting in establishing a positive relationship between managers and reports; supporting a high level of employee morale and motivation, conducting periodic surveys to measure employee experience and engagement; and ensuring any complaints or concerns are elevated.
• Experience in talent planning as it relates to current and future talent needs, performance management, coaching, engagement, accountability, retention, and succession planning.
• Perform employee evaluations per company guidelines.
• Participate in the hiring, mentoring, discipline and termination of employees.
• Lead regular and frequent team meetings and compose regular and frequent status reports.
• Authorize employee timecards, monitor overtime, absenteeism and vacation and produce weekly overtime reports.
• Must employ strong analytical and problem-solving skills to manage shifting priorities, demands and timelines.
• Gain a working knowledge of SAG-AFTRA contracts and child, and adult state and national Labor Laws to answer client and employee questions.
• Acquire knowledge of our casting processes.
• Provide occasional after hours and weekend support to both clients and staff.
• Maintain cell phone or email accessibility with clients and employees.
• Excellent meeting and facilitation skills with proven knowledge of how to foster attendee participation and collaboration in small and large groups.
• Lead employees to meet the organization’s expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Partner with leadership to create a workplace culture that is consistent with the organizations vision and values.
• Proven success in communicating with large team through various communication channels simultaneously.
• Must work flexible hours with no restrictions.
• Perform On-Call duties as assigned – once a month.
• Perform other duties as assigned.

• Minimum 10 years of Team Management experience.
• Working knowledge of Human Resources processes.
• Experience working in a fast-paced work environment preferred.
• Bachelor’s Degree.
• Strong interpersonal, organizational, and critical thinking skills required.
• Possesses a strong pro-active work ethic, precise attention to detail and quickly adapt to new responsibilities.
• Display a positive attitude when addressing client challenges and help contribute to the overall positive company impression.
• Ability to work productively on multiple projects simultaneously in fast-paced noisy office environment, and on-line with quality and quick responsiveness to employees and clients.
• Excellent client service / people skills – ability to work with many different personality types.
• Maintains a high level of professionalism when working with clients and employees.
• Quickly grasps new concepts and ideas and the willingness to learn new technologies.
• Effective solution-based problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
• Excellent verbal and written communication skills with superior attention to detail, and the ability to organize and express ideas clearly.
• Strong working knowledge of MS Word & Excel, PowerPoint, MS Teams and Zoom.
• Proven record of dependability and reliability.
• Self-starter with a positive “can-do” attitude.
• Ability to motivate and lead employees and hold them accountable.
• Ability to work overtime as required by business needs.
• Supporter of company goals, values, and procedures.
• Ability to coach, mentor, and create an environment that fosters support and learning.

Details