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how to get work

Already registered? Bookmark this page for everything you need to help you get background acting jobs.

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1.

Check your messages

Casting Directors will either email or text to check your availability and ask follow up questions. You can also directly respond to these messages through the inbox in your online profile.

Be sure to fill out the availability calendar in your profile, which Casting Directors will use when considering you for roles.

You can also check our Jobs page for roles you fit.


2.

If you are available

Reply to the message as soon as possible and be sure to answer all relevant questions.

If submitting via the Jobs page, email the address provided on the job posting. Don’t forget to attach requested photos or other materials.

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Illustration of a hand holding a cell phone with a text bubble reading 'are you available?'
3.

If you get the job

The Casting Director will give you your booking information. Be sure to write this information down.

You will be given a show name with a passcode to access your details. Any call time changes will be sent to you via our online self-service platform. Be sure to check your Details Blog before you go to sleep and after you wake up for any updates.

*We are no longer using the Call Time Change Box.

If your production is using SmartVoucher, be sure to approve your voucher before leaving set so you can raise any queries with production.


Notices

Update sizes in your online profile

  • Has it been a while since you updated your sizes? Have you not yet populated sizes in your online profile? Casting Directors often use these measurements when booking their shows. If you don’t have your sizes or have inaccurate measurements in your profile, you may be missing out on job opportunities. Learn more.

Central Casting’s new text message number – it’s shorter and always the same!

  • Text messages from Central Casting will be sent from a new number. It’s shorter – only 5 digits, and it’s always the same 5-digit number. You can be assured that all messages you receive from this number are from us here at Central Casting. We know some of our Background Actors had some difficulty receiving text messages, this new number will help ensure all messages are delivered.

    To respond to availability inquiries, you still must click the provided link or log in to your online profile. And of course if you’re going to be late or need to cancel, you must call your Central Casting office. This new text number does not accept replies.

COVID-19 booster requirement effective March 15, 2022

  • Updates to the Return to Work Agreement regarding productions with a mandatory vaccination policy for Zone A. For details, see the Return to Work Agreement page.

Update to online profile regarding vaccination status

  • In your online profile, you now have the option to specify if you are fully vaccinated against COVID-19 or are seeking religious/medical exemption. Log in to your profile, open the “Key Information” tab, and scroll to the “COVID-19 vaccination question” to update. You can learn more on our Return to Work Agreement page.

Direct Deposit for Background Actors

  • Central Casting is excited to announce a direct deposit payment option for Background Actors! If you’d like to be paid by direct deposit instead of paper checks, you can sign up through myEP once then will receive all payment via direct deposit for productions where Central Casting provides casting services and Entertainment Partners handles payroll. Learn More.

Introducing SmartVoucher

  • Central Casting is excited to announce SmartVoucher, our new digital voucher platform. In order to use SmartVoucher, you will need to claim your online profile if you haven’t already. You can find more information on SmartVoucher on the Talent page. Learn more.

Tech support chat

  • Our tech support chat is now available between 6am-6pm PT for technical help with your online profile, email updates, required training questions (Los Angeles and New York only), and more. Note: technical support and casting are separate. If you need to cancel, are going to be late, have questions about your booking, or other casting related inquiries, you must contact your Central Casting office.

Complete required Anti-Harassment training

  • As of January 1, 2021, if you have not completed required anti-harassment training, you are not eligible to be booked by Central Casting. Once you complete the training, you will become eligible to be booked again. If you did not receive an email regarding the required training, please contact technical support at helpme@centralcasting.com. You can find more information on our Required Training page.

Check out our Articles section

  • Articles are available now. Each article has a quick poll. Be sure to cast your votes. Keep checking back as we continue to post regular new content.
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13 hours ago

Must be registered with Central Casting. Union or Non Union Submissions for Hand Double.

Rush Covid Test today (before 8pm) Weds 12/7
Shoots on Thurs 12/8 in Culver City

HAND DOUBLE: Kristan is looking for a female to portray age 25 to 35, Caucasian, 5'1 to 5'3, size 2-4 dress. Nails need to match the photo below. You cannot have artificial nails, or gel or any other kind of overlay on your nails. Also no tattoos.

This show has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 6 months and above working on its set. According to the CDC, people age 50 and above are eligible for a second booster, and minors age 6 months and above are eligible for the COVID-19 vaccine, at this time. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination.
If you become booked, any offer of work is “conditioned” on you providing adequate proof to Production that you and/or your minor meets the criteria mentioned above. If you are unable to show adequate proof to Production, then you and/or your minor are ineligible to be hired for this Production.

If you answer “yes” to this message, then you are hereby attesting to the fact that you can and will provide such adequate proof to Production. If you are selected, Production will collect and verify your proof.

Please send a photo of each hand to: KristanBSubmissions@centralcasting.com sub line: Hand
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Must be registered with Central Casting. Union or Non Union Submissions for Hand Double. 

Rush Covid Test today (before 8pm) Weds 12/7
Shoots on Thurs 12/8 in Culver City 

HAND DOUBLE: Kristan is looking for a female to portray age 25 to 35, Caucasian, 51 to 53, size 2-4 dress. Nails need to match the photo below. You cannot have artificial nails, or gel or any other kind of overlay on your nails. Also no tattoos. 

This show has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 6 months and above working on its set.  According to the CDC, people age 50 and above are eligible for a second booster, and minors age 6 months and above are eligible for the COVID-19 vaccine, at this time.  To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination.  
If you become booked, any offer of work is “conditioned” on you providing adequate proof to Production that you and/or your minor meets the criteria mentioned above.  If you are unable to show adequate proof to Production, then you and/or your minor are ineligible to be hired for this Production.   

If you answer “yes” to this message, then you are hereby attesting to the fact that you can and will provide such adequate proof to Production.  If you are selected, Production will collect and verify your proof.

Please send a photo of each hand to: KristanBSubmissions@centralcasting.com   sub line: Hand
14 hours ago

***UNION MEMBER SUBMISSIONS ONLY***

!! Must be registered with Central Casting !!

Must pass COVID test to work. Even if you test negative, you are not confirmed for work unless we send you details confirming the shoot day.

Greg is taking submissions for a show that is testing tomorrow 12/8 with Possible Work on 12/9 and 12/10 in Simi Valley.

We are looking for Union WOMEN ages 30-40 to portray CONSTRUCTION WORKERS with CARS.

You cannot have worked the show Eagle.

If this is you, please email with your full name, phone number in 000-000-0000 format, a current selfie/photo, a photo of your car as well as the year/color/make/model of it to:

GregRsubmissions@centralcasting.com.
Subject line: CONSTRUCTION WORKER W/ CAR

As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date.

Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.

NOTE:

This Production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this Production.
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14 hours ago

***NON UNION SUBMISSIONS ONLY***

!! Must be registered with Central Casting !!

Must pass COVID test to work. Even if you test negative, you are not confirmed for work unless we send you details confirming the shoot day.

Greg is taking Non-Union submissions for a show that will Rapid Test and Fit tomorrow 12/8, Test again on 12/15, with Possible Work on 12/16, 12/17, and 12/19 in Long Beach.

We are looking for white appearing MEN ages 20-35 to portray WAITERS. This is a period piece set in the 1920s so you must have no visible tattoos, be clean shaven (or willing to shave), and have short hair (or willing to trim to fit the period). We need specific sizes!

Men Sizes: 5'9"-6'1", 165-215lbs

If this is you, please email with your full name, phone number in 000-000-0000 format, and a current selfie/photo to:

GregRsubmissions@centralcasting.com
Subject line: 1920s Man

As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date.

Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
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15 hours ago

***UNION AND NON-UNION SUBMISSIONS***

Must be registered with Central Casting!!!

Must pass COVID test to work. Even if you test negative, you are not confirmed for work unless we send you details confirming shoot day.

Beau D is taking submissions for a show seeking background that fit the role of an African American man, as tall as possible 6’5+, and muscular/”built” to test and work tomorrow 12/8.

Dates: Thursday 12/8

COVID Test: 12/8

Possible Work: 12/8

Location: LA Area

If this is you, please submit your name, phone number (XXX-XXX-XXXX format), a full body picture, and stats (height/weight) to beaudsubmissions@centralcasting.com

Subject Line: Tall Man

NOTE: As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date.

Must be okay with any form test (nasal swabs, etc). While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.

Regardless of vaccination, you must still test negative for COVID-19 on one or more tests to be arranged by production prior to the first production work date.

As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date. Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
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16 hours ago

Reminder that all Background Actors registered with Central Casting Los Angeles must complete required anti-harassment training every two years to remain active and eligible to be booked.

Review the Training tab of your online profile to see your current status. You can access the training at www.inspiredlms.com/centralcasting. If you have trouble logging in, select the Forgot Password option.

If you have completed the training and it's been more than 48 hours, but your profile has not updated to reflect, please fill out our Update Request Form at www.centralcasting.com/aht-profile-update/
... See MoreSee Less

Reminder that all Background Actors registered with Central Casting Los Angeles must complete required anti-harassment training every two years to remain active and eligible to be booked.

Review the Training tab of your online profile to see your current status. You can access the training at www.inspiredlms.com/centralcasting. If you have trouble logging in, select the Forgot Password option.

If you have completed the training and its been more than 48 hours, but your profile has not updated to reflect, please fill out our Update Request Form at www.centralcasting.com/aht-profile-update/
16 hours ago

***Union SUBMISSIONS***
Must be registered with Central Casting!!!!!

Must pass COVID test to work. Even if you test negative, you are not confirmed for work unless we send you details confirming the shoot day.

TESTING 12/8
POSS WORK 12/9

We are looking for:
High end black or any dark colored service cars (Lincoln Town car or SUV types) 2015 and newer. Please make sure you have a photo of your car on your profile.

If this is you, please submit with a Full Name and Phone Number in this format 000-000-0000 to:
SandyCSubmissions@CentralCasting.com
Subject Line: CAR


NOTE: As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date.
Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
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17 hours ago

***NON-UNION SUBMISSONS ONLY***

Must be registered with Central Casting.

*Must pass COVID test to work. Even if you test negative, you are not confirmed for work unless we send you details confirming shoot day.*

Kainoa M is taking submissions for a production seeking Non-Union background who can portray men with tuxedos (NOT SUITS).

Below are the POSSIBLE Work days. Scheduled to test and shoot in LA.

Thursday, 12/08 - Covid Test
Friday, 12/09 - Work

If this is you please submit your name, phone number (XXX-XXX-XXXX format), and a photo of you in a tuxedo.

kainoamsubmissions@centralcasting.com

Subject Line: Tuxedo

NOTE:IMPORTANT: NOTE NEW BOOSTER REQUIREMENT

This production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster ) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet either of the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this particular Production.
Regardless of vaccination, you must still test negative for COVID-19 on one or more tests to be arranged by production prior to the first production work date.
As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date. Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
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18 hours ago

***UNION or NON UNION SUBMISSIONS***
You do NOT have to be registered with Central Casting!!!!!
Must pass COVID test to work. Even if you test negative, you are not confirmed for work unless we send you details confirming shoot day.

Hayley is taking submissions for a show that will Covid Test TODAY by 4pm and works tomorrow.

Looking for men to portray black males for photo double. Must be 6'9 to 7'2 and bald.

If this is you, please submit with a Full Name and Phone Number and CURRENT photo to:
HayleyBsubmissions@centralcasting.com

Subject Line: RUSH DOUBLE

NOTE: As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date.

Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
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18 hours ago

*****SUBMISSIONS CLOSED******

***NON UNION SUBMISSIONS ONLY***

Must be registered from Central Casting!!!

Must pass COVID test to work. Even if you test negative, you are not confirmed for work unless we send you details confirming shoot day.

Christian P is taking submissions for a show seeking background to portray 18tly students who are able to RUSH to Sony by 11am TODAY.

You will be testing on site with possible work today pending clearance of your test.

HOWEVER, if you have a negative PCR COVID test from Monday or Tuesday please include the results in your submission. A TEST IS NOT A REQUIREMENT FOR SUBMITTING!!

If this you please submit your name, your phone number (XXX-XXX-XXXX format), and a recent selfie to:

christianpsubmissions@centralcasting.com

Subject Line: RUSH SONY

NOTE:

IMPORTANT: NEW BOOSTER REQUIREMENT FOR PEOPLE AGE 50 AND ABOVE, AND NEW VACCINE REQUIREMENT FOR MINORS AGE 6 MONTHS OR OLDER
The Goldbergs has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 6 months and above working on its set. According to the CDC, people age 50 and above are eligible for a second booster, and minors age 6 months and above are eligible for the COVID-19 vaccine, at this time. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination.
If you become booked, any offer of work is “conditioned” on you providing adequate proof to Production that you meet the criteria mentioned above. Failure to provide satisfactory evidence will result in you not being hired for the project and/or turned away from set (as though no offer of work was given). In such case, you will NOT be eligible for payment because you were not employed/hired. Regardless of vaccination, you must still test negative for COVID-19 on one or more tests (to be arranged by production) prior to the first production work date.

Regardless of vaccination, you must still test negative for COVID-19 on one or more tests to be arranged by production prior to the first production work date.
As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date. Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
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I have a last minute add on a show - I need someone who has a negative PCR test from yesterday (Mon 12/5) or today (Tues 12/6)

Union submissions for male to portray age 30's to 40's, Caucasian, size 34 waist or smaller. Must be Ok with getting hair trimmed and you can't have facial hair. This takes place in the 1950's and you are the only person in the scene.

Costume Fitting at 8am and Covid Test on Weds 12/7 in LA (paid separately)
Shoots on Thursday 12/8 in Los Angeles.

Six Thirty has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 6 months and above working on its set. According to the CDC, people age 50 and above are eligible for a second booster, and minors age 6 months and above are eligible for the COVID-19 vaccine, at this time. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination.
If you become booked, any offer of work is “conditioned” on you providing adequate proof to Production that you and/or your minor meets the criteria mentioned above. If you are unable to show adequate proof to Production, then you and/or your minor are ineligible to be hired for this Production.

If you answer “yes” to this message, then you are hereby attesting to the fact that you can and will provide such adequate proof to Production. If you are selected, Production will collect and verify your proof.

Please submit a current photo to: KristanBSubmissions@centralcasting.com sub line: PCR
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Community

Central Casting cares about your success. Our Background Actors have the opportunity to interact with Casting Directors, meet other Background Actors, and learn from industry professionals.

Visiting

At our Visiting sessions, a different panel of Casting Directors will answer your questions and give you valuable insight into the casting process and tips to be successful on set.

Central Casting University

Central Casting Los Angeles offers two classes, The Professional Background Actor and The Stand-In, for Background Actors who are active and eligible to submit for work. You will have the opportunity to hear from and participate in a Q&A with an industry professional guest speaker.

The Professional Background Actor

Whether you’re seasoned or a first-timer, attend this class to polish your skills and learn from the industry’s leading experts in directing Background Actors.

The Stand-In

This class provides an overview of Stand-In work, including valuable information about the technical part of the job. An industry expert will answer your questions and help you prepare for your next Stand-In role.


Community FAQs

Profile Management

When you sign up with Central Casting, you create an online profile where you can manage your availability, update your photos and contact information, and respond to job inquiries in our online self-service platform. Our Casting Directors use your online profile to consider you for background acting, stand-in, double, and other types of roles.

If you previously registered with Central Casting before the launch of our online self-service platform, a profile has already been created for you. To access your information, please claim your profile using the email address you have on file with Central Casting.

Required Training

All those registered with Central Casting Los Angeles must take required anti-harassment training by January 1, 2021 in order to remain active and eligible to be booked.

More information

Profile Management FAQs

For technical support, please contact 855.500.2055, helpme@centralcasting.com, or tech support chat.

Frequently Asked Questions

Being Booked

Casting Directors use multiple tools to book Background Actors, including seeking submissions on our Jobs page and sending availability messages through our messaging platform.

You are officially booked when you accept an offer for work and receive your details. Make sure you write all your booking information down so you’re prepared when you get on set.

FAQs

  • What do I do if I’m going to be late or need to cancel?

    If you are working on a non-union voucher call 818.562.2799. If you are working on a SAG-AFTRA voucher call 818.562.2700. If you cancel, we ask that you give us enough notice to replace you. Please note: You may not cancel via text message. You must call our office.


  • Is there a guarantee of work?

    No, there is no guarantee of work because the needs of productions change every day. Due to the nature of background acting jobs, Central Casting can never offer full-time employment to any of the talent (i.e., you) it employs.


  • What does “checking your availability” mean?

    “Checking your availability” means that a Casting Director is booking a show for a future date and is checking if you are available to work that day. When Central Casting checks your avail, we are not offering or guaranteeing work, we are only asking if you can work without time restrictions on a specific date or date range. “Without time restrictions” means that there are no possible conflicts that would prevent you from working that day. When booking their shows, Casting Directors may not know call times until they get additional information from production and those call times often change through the night and early morning. That’s why you need to have all day availability when responding as avail to these messages.


  • What does “first avail” mean?

    “First avail” means that you have confirmed your availability, but the Casting Director cannot book you right away. You are not booked unless you accept an offer for work and receive details. So when you are on first avail, you are not officially booked and are still able to look for other work. If you are offered another job, please call the Casting Director you are on first avail for before accepting the offer. Your first avail show may choose to hire you first. Also, if your availability changes while on first avail, please call our office as soon as possible to let us know you are no longer available to work.


  • How do I get my details?

    You will receive a show name and 4-digit passcode from a Casting Director to access your Details Blog via our Details page. Please review all provided information to ensure you are ready for work when you arrive to set. Any call time changes will be sent to you via our online self-service platform.


  • Where can I find the dates I’ve been booked for?

    In the “My Schedule” page of your online profile, you can easily track messages and responses from our Casting Directors to avoid confusion or potential double bookings.


  • What happens if I miss a call from Central Casting?

    Always check your voicemail. Do not call back until you have checked your voicemail to ensure the Casting Director did not leave specific instructions. If no message was left, wait and see if you receive a call back. If you do not receive a call back, assume you are no longer needed.


  • What is a rush call?

    Rush calls are for immediate same-day work. This is usually to replace a “no show.” When you respond to a rush call, you may be required to get to the set location within an hour or less after being booked.


  • Why have I not been contacted for work in a while?

    Our Casting Directors book Background Actors based on the needs of production. Be sure to fill out your profile thoroughly and accurately so Casting Directors know the types of roles you can portray. You can also check our Jobs page for work opportunities.


  • What can I do to help myself get booked?

    Through our online self-service platform, you can now edit your online profile and receive job inquiries from Casting Directors. Here are some tips to ensure you’re putting yourself in the best position to be booked.

    1. To get booked by Central Casting, you must first claim your online profile. To claim, select the log in button in our website menu, then choose the claim profile option. Once claimed, you will be able to log in and get jobs through our online self-service platform.
    2. Casting Directors use the information in your profile, like hair color, eye color, sizes, vehicles you own, etc., when booking their shows. By filling out your profile completely and accurately, you will show up in more searches for roles you fit.
    3. Upload photos of yourself in different looks and wardrobe, your vehicles, and pets you are willing to work with. Casting Directors use your photos to make sure your look fits the role.
    4. Manage your availability calendar. Keeping your availability up to date lets Casting Directors know when to contact you for work and helps ensure you don’t become double booked.
    5. Reply to emails and texts promptly. You will receive availability messages, job inquiries, and other communications from Central Casting via email. Be sure to enable alerts so you never miss a job opportunity. Also, add DoNot-Reply@centralcasting.com to your safe sender list, so emails don’t get lost in junk or other folders. Casting Directors may also reach out via text message and you can also view all communications in the messages folder of your online profile.

Messaging

When a Casting Director contacts you for work, you will often receive an alert in your profile and an email through our online self-service platform. We recommend setting up email alerts so you never miss a message from Central Casting. To learn how to set up email alerts on your device, read these instructions.

To learn more about check avail, first avail, and other booking terminology, see our article First Avail: Everything You Need to Know.

Being booked on mandatory vaccination productions. Opens in a new window.(click image for more information)

  • How do I submit for work?

    Casting Directors will contact you directly when you fit the look or requirements for a role. Be sure to completely fill out your online profile and add additional photos in different looks so Casting Directors can consider you for a variety of roles.


  • How do I know the message came from Central Casting?

    Emails will always come from DoNot-Reply@centralcasting.com and include a link to reply to the message via your online profile. SMS text messages will always come from the same 5-digit number and will always include a link to reply via our casting platform. These inquiries will also appear in your online profile.

    Emails from Central Casting will include your name, a message from the casting director, and a link to our online self-service platform.

  • What happens after I respond to a message?

    Our Casting Directors will review their responses then reach out if they intend to book you. If you are not selected, you may not hear from anyone. Remember, you’re booked when you accept an offer for work and receive details.


  • What does the phrase “without time restrictions” mean?

    When booking, Casting Directors may not know the call time (which can often change before the shoot), so they need you to have completely open availability on the date in question. For example, if you cannot work between 3-4pm, you are not available without time restrictions.


  • I didn’t see the message until later. Can I still respond?

    Yes, always respond as soon as you can. Some messages will expire after a certain amount of time. When this happens, you will see a notification that submissions are closed. We recommend enabling alerts for Central Casting through your email provider so you can always respond to job inquiries on time.


  • Can I respond to multiple avail messages?

    Yes, you are responsible for letting Central Casting know when you are available to work. Once you are booked, you are also responsible for not becoming double booked. If you are on first avail, please let that Casting Director know before accepting another offer.


  • How do I know you received my response?

    After you respond to a message, you will be sent a notification detailing your response and confirmation we received it.


  • Why am I unable to reply to an availability message?

    Casting Directors may only accept responses for a certain period of time and your message may have expired. If the message has expired and we’re no longer accepting submissions for the role for which you were contacted, you will see a page that explains this when you try to respond.


  • Where can I find my responses to messages I’ve received?

    In the “My Schedule” page of your online profile, you can easily track messages and responses from our Casting Directors to avoid confusion or potential double bookings.

    Screenshot of the My Schedule section of the Casting Platform.(click image for more information)


  • What if I don’t hear back from a Casting Director?

    If you don’t hear back with an offer for work and details, you are not booked. However, given the volume of roles they are booking, please be patient as it may take them some time to respond.


  • What are my booking details?

    Once you have accepted an offer for work, the Casting Director will let you know how to access your details, which will likely be in the form of a Details Blog. To access your details, enter the show name and passcode given to you in the My Details section of our website. Casting Directors get booking information as it comes in from production, so you likely will not receive your details until the evening before the shoot.


  • Do I still have to call the Call Time Change Box for my call time changes?

    Any call time changes will be sent to you via our online self-service platform. We will no longer be using the Call Time Change Box.


  • If I receive a message, does that mean I’m officially booked?

    You are not booked unless you accept an offer for work and receive details.


  • What if I respond to a message then never hear back from the Casting Director?

    Thank you for replying. Your response lets the Casting Director know you are interested and available to work, but does not guarantee you will be booked. Depending on the casting volume, you may not hear back.


  • Can I reply directly to a text message?

    No, our texting numbers are only formatted to send outbound text messages from our online self-service platform. When you respond to a text message directly, you will get a message indicating that you can only reply “Stop” to end text communication. We do not accept “yes,” “no,” or any other response through text message.


  • Can I call the number I received the text message from?

    No, our texting numbers are only formatted to send outbound text messages from our online self-service platform. Please call our main line at 818.562.2700.


  • Why was there a link in my message?

    While you may receive an email or text message, all communication with Casting Directors happens through our online self-service platform. Each communication will include a link to your online profile where you can reply to the message.


  • Can I get messages in a language other than English?

    No, the messages are only in English.


  • I’m not getting text messages. Does T-Mobile’s business message “opt-out” feature prevent me from receiving text messages from Central Casting?

    Yes. T-Mobile has released a feature that allows their customers to “opt-out” of business messages. In order to receive text messages from Central Casting, T-Mobile users will need to contact T-Mobile support at 1.800.866.2453 and ask for this feature to be turned off. Once the opt-out is removed, you will be able to receive messages from Central Casting. Even if you are a T-Mobile customer who has received text messages from Central Casting in the past, please check with T-Mobile to ensure you do not have the opt-out feature enabled.


  • Can I change my response?

    If your availability has changed after responding to a message, please call our office at 818.562.2700.


  • I’m not registered with Central Casting. Why am I getting these messages?

    We apologize for the inconvenience. Most likely your phone number was previously owned by someone signed up with us or provided to us in error.


  • Can I opt out of SMS messaging?

    As an employee of Central Casting you provided your mobile number to us so that we can contact you about jobs for which you would be a potential match. However, if you no longer want us to reach out to you via text message, please reply “STOP” to the text message you received.


  • How do I set up email alerts on an iPhone?

    Adding Central Casting as a VIP sender ensures you don’t miss out on job inquiries and other communications. If you have an iPhone, follow these steps. If you have another device, please check your email app settings.

    1. Open an email from Central Casting
    2. Tap on Central Casting in the “from” field at the top of the page
    3. Select “add to VIP” below Central Casting’s contact information

On Set

Once you have booked a background acting job, you are ready to get on set!

It’s important to show up on time and camera ready. When you arrive, check in with your contact and get your voucher.

Your time on set will vary, but a typical day lasts up to 12 hours. You are an important part of the production, please be professional and have a good attitude on set.

FAQs

SmartVoucher

SmartVoucher is Central Casting’s digital voucher platform. If you have not yet logged in to our online self-service platform, visit our Log In page to learn how to access your profile. You will need to log in to your online profile to access SmartVoucher if used on the production you are booked to work.

How to access your SmartVoucher. If you have not claimed your online profile, you will need to claim it order to access SmartVoucher. Visit centralcasting.com, click log in, then choose claim profile.(click image for more information on SmartVoucher)

Payroll

When you sign up with Central Casting, we become your employer and, in most cases, are responsible for paying you. You’ll know you are paid by us if your voucher says Central Casting and/or Entertainment Partners. Payroll and casting are handled separately, so if you have questions about your paycheck, contact our payroll department directly.

For payroll updates, read our article Your Paycheck and Other Payroll Questions Answered.

Contact payroll
855.500.2055
(press option 2, then sub-option 4)
6am-6pm PT

You can also contact payroll at helpme@centralcasting.com or through tech support chat on our website or myEP.

myEP

To change your address, view your pay history, compare paychecks, and more, log in or sign up with myEP. When signing up for the first time, please use the same email address you have on file with Central Casting. To learn more, visit Entertainment Partners’ myEP information page.

Direct deposit
If you would like to be paid by direct deposit instead of paper checks, you can sign up through myEP once then will receive all payment via direct deposit for productions where Central Casting and Entertainment Partners provide combined casting and payroll services. Learn more on our Direct Deposit page.

FAQs

  • How soon after I work can I expect my paycheck?

    Payroll is processed as vouchers come in from production, which means you may receive checks out of work date order. You can learn more about your pay history by logging in to myEP.


  • Can I pick up my paycheck?

    No. At this time, we do not have the resources for checks to be picked up. Paychecks are handled in a security area with 24-hour surveillance and delivered by our bonded driver to the post office directly. Paymasters do not have access to your paychecks.


  • How long does it take for me to receive my check after it’s mailed?

    The checks are sent first class mail. While you will receive most checks within 2-3 business days after they are mailed, there are times when it could take longer through the federal mail system, particularly during holiday periods.


  • Why do I sometimes receive my paychecks out of work date order?

    Checks are not mailed out in order of work date. Before we can cut a check, the production reviews and completes the voucher, and production companies vary on how often they process and send in the vouchers.


  • What do I do if I think a check is missing?

    To inquire about a missing check, please contact payroll at 855.500.2055. Be sure to have the name of the project you worked on, the date you worked, and your voucher information. You can also check your pay history on myEP.

    To request a stop payment, fill out and follow the instructions on our Stop Pay/Reissue Form. A stop payment can be placed no sooner than one calendar week after the check has been mailed.


  • Do I need to write my Social Security number on my voucher each time I work?

    Yes, there are many people we payroll with the same or similar names. You will need to put your Social Security number on each voucher so we can correctly identify who we should pay. Your voucher will either be delayed or not processed if we are unable to identify who worked.


  • What is the best way to contact the payroll department?

    For payroll inquiries, please call 855.500.2055 and select option 2, then sub-option 4 when prompted. Representatives are available Monday-Friday, 6am-6pm PT. Peak call times are between 3-5pm PT, we recommend calling outside of this window for assistance.

    Payroll and casting are handled separately. Our Casting Directors do not have access to your pay information. Please contact payroll for paycheck related questions and be prepared with the name of the project you worked on, the date you worked, and your voucher information.


  • How do I sign up with myEP?

    To create an account, please go to my.EP.com and sign up using the same email address you have on file with Central Casting.

    Once you have created and logged in to your account, you will need to link myEP to your EP payroll profile. To do this, select the “update profile” option under “manage account” and click the “connect payroll profile” button. You will then be prompted to enter your Social Security number and verify your employment by providing net pay, check, or gross pay information.

    Now that your payment profile is linked, you will be able to change your address, view your pay history, and compare paychecks. Be sure to review your contact information to make sure everything is current.


  • How do I change my address with payroll?

    To change your address with payroll, please log in or sign up with myEP. If signing up for the first time, please use the email address you have on file with Central Casting.


  • How do I place a stop payment on a check?

    You can email or mail a stop payment request by filling out a Stop Pay/Reissue Form. A stop payment can be placed no sooner than one calendar week after the check has been mailed.


  • How long does it take to reissue a check after I request a stop payment?

    Five business days for current year checks, longer if the check was cut in a prior year. We are unable to reissue a check that has been stop paid until after we have received confirmation from the bank that the stop payment was successful.


  • How do I request a work history?

    You can access your pay history by signing up or logging in to your myEP account. If you need records to join SAG-AFTRA, please call 818.955.6313. SAG-AFTRA will only accept faxes sent directly from our payroll department certified by our manager.


  • How do I update my W-4?

    To update your W-4 and State Employee’s Withholding Allowance Certificate, select the relevant form from the links below, fill out and follow the directions on the form, then email to the payroll department at CPInquiries@ep.com. Please note: if claiming exempt, a new W-4 is needed each year.

    W-4
    California DE-4


  • How do I get my W-2?

    To access your W-2, visit EP’s W-2 page.


  • How can I submit an inquiry or correction to my tax form?

    To submit an inquiry or correction to your tax form, please fill out and sign our inquires and corrections form.


  • How can I verify my employment with Central Casting?

    For employment verification, call 818.955.6313. This is an Entertainment Partners line; they will be able to provide employment verification.

Updates

Once signed up with Central Casting, you can update your profile information and add additional photos by logging in to your online profile. By keeping your information current, our Casting Directors can consider you for a variety of roles.

Address change
To change your address with payroll, please log in or sign up with myEP. If signing up for the first time, please use the email address you have on file with Central Casting.

To change your address with casting, please log in to your online profile.

SAG-AFTRA status
Need to update your status as a SAG-AFTRA member? Submit Here

FAQs