how to get work
Is your child already registered with Central Casting Georgia? Bookmark this page for everything you need to know to get them on set.
Check your messages
Casting Directors will either email or text to check your minor’s availability and ask follow up questions. You can also directly respond to these messages through the inbox in your minor’s online profile.
Be sure to fill out the availability calendar in their profile, which Casting Directors will use when considering them for roles.
You can also check our Jobs page for roles they fit.
If you are available
Reply to the message as soon as possible and be sure to answer all relevant questions.
If submitting via the Jobs page, email the address provided on the job posting. Don’t forget to attach requested photos or other materials.
If your minor gets the job
The Casting Director will send you a details message with your minor’s booking information. Any call time changes will be sent to you via our messaging platform. Be sure to check for call time changes before you go to bed, when you wake up, and before you leave for set to ensure you and your minor arrive to set on time.
If your production is using SmartVoucher, be sure to approve your minor’s voucher before leaving set so you can raise any queries with production.
Notices
Additional Talent Onboarding sessions added!
- Productions are getting ready for the new fall season and there will be plenty of opportunities for Background Actors to get booked! We’re adding twice as many Talent Onboarding sessions on Wednesdays, now is a great time to reserve a spot so we can get you on set. Reserve now.
Now casting kids!
- Is your child on summer break or homeschooled with a flexible schedule? Many productions are in need of minor Background Actors, now is a great opportunity to get your kids on set by signing them up with Central Casting. Make a reservation for a Talent Onboarding session so we can book your child on popular movies and TV shows! Reserve Now.
Now hiring multiple positions
- Central Casting is looking for talented individuals to join our casting staff in our Los Angeles, New York, and Georgia offices. Learn more about our casting positions and other staff opportunities on our Careers page.
COVID-19 booster requirement effective March 15, 2022
- Updates to the Return to Work Agreement regarding productions with a mandatory vaccination policy for Zone A. For details, see the Return to Work Agreement page.
Text Messages From Central Casting
- We are aware that some of our text messages are being blocked by certain service providers and we are currently working to resolve the issue. Be sure to regularly check your email on file for messages from Casting Directors. All communications from Central Casting also appear in the inbox of your online profile.
Update to online profile regarding vaccination status
- In your online profile, you now have the option to specify if you are fully vaccinated against COVID-19 or are seeking religious/medical exemption. Log in to your profile, open the “Key Information” tab, and scroll to the “COVID-19 vaccination question” to update. You can learn more on our Return to Work Agreement page.
Direct Deposit for Background Actors
- Central Casting is excited to announce a direct deposit payment option for Background Actors! If you’d like to be paid by direct deposit instead of paper checks, you can sign up through myEP once then will receive all payment via direct deposit for productions where Central Casting provides casting services and Entertainment Partners handles payroll. Learn More.
Introducing SmartVoucher
- Central Casting is excited to announce SmartVoucher, our new digital voucher platform. In order to use SmartVoucher, you will need to claim your online profile if you haven’t already. You can find more information on SmartVoucher on the Talent page. Learn more.
Tech support chat
- Our tech support chat is now available between 6am-6pm PT for technical help with your online profile, email updates, required training questions (Los Angeles and New York only), and more. Note: technical support and casting are separate. If you need to cancel, are going to be late, have questions about your booking, or other casting related inquiries, you must contact your Central Casting office.
Central Casting Policies and Arbitration Agreement
- All talent signed up with Central Casting are required to comply with Central Casting’s policies which includes a mandatory arbitration agreement. If you choose to continue your employment/casting relationship with Central Casting, your consent to the arbitration agreement is deemed automatic and no action is needed from you, and you may continue to submit for work like you normally do. You are not required to review the arbitration agreement, but if you choose to read it, it is available in our Forms and Policies section. Refusal to comply with Central Casting’s arbitration agreement and policies will mean you are ineligible to work on Central Casting jobs.
Check out our Articles section
- Articles are available now. Each article has a quick poll. Be sure to cast your votes. Keep checking back as we continue to post regular new content.
NEW NETFLIX FEATURE FILM (Starring Emily Blunt and Chris Evans)
Looking for Background Actors to portray "Opioid addict" types
Dates needed: Various (Filming starts the end of August and goes until October)
Location: Atlanta, GA
Film Rate: $140 / 12
***
Now taking PHOTO submissions for the following specialty Background role that will be chosen by the film's Director. Photos should be CURRENT and in good lighting. Filming will take place in the Atlanta area, and there will be multiple work dates throughout the filming months. The specific dates needed will be communicated, once you have been selected.
*
We are looking for people who can convincingly portray (without make-up or prosthetics) someone who is struggling with opioid addiction. The ideal background actor for this role would look extremely under weight, and may have visible dental problems (damaged teeth and gums, missing teeth, severe discoloration, etc), and skin blemishes.
If you ever played a WALKER or any other kind of specialty character on other projects, with the above characteristics, please submit. We need Males and Females, any ethnicity, over the age of 18.
You do NOT need to be registered with Central Casting to submit.
Covid testing will happen on filming dates, no pre-employment testing, and no vaccination verification requirements.
*
To submit, please send:
1. Full Name, height, weight, sizes
2. Phone Number and e-mail or best contact info.
3. Current Photo(s), please include selfies that show any of the above specific characteristics we are looking for.
Send to:
FeatureFilm@CentralCasting.com
Subject Line: ADDICT
Thanks!
NOW CASTING FOR A NEW SHOW – THEM: COVENANT!
Looking for a minor African American Photo Double
Date needed: Filming 8/10
Location: Atlanta, GA
Film Rate: 182/12
***
Now taking PHOTO submissions for a photo double. Needs to be 3’6”-3’8”
*
To submit, please send:
1. Child’s Name + DOB
2. Parent(s) Name + Phone Number
3. Current Photos
4. Child’s Current Sizes
5. Are you available for the listed date?
6. Do YOU and MINORS meet the vaccination criteria for working on this production?
Send to:
them@centralcasting.com
Subject Line: “Minor Photo Double"
Thanks!
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This production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this Production.
If you answer “yes” to this message, then you are hereby attesting to the fact that you can and will provide such adequate proof to Production. If you are selected, Production will collect and verify your proof.
THE RESIDENT ON FOX - NOW CASTING 3-6 MONTH OLD TWIN BABIES!
Project: The Resident
Dates: Open availability between 8/15 – 8/26
Location: Testing in Atlanta, Filming in Conyers, GA
Rate: $600/4 (filming) $150/2 (testing for PARENT only) *babies do not need to test*
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The Resident on Fox is looking for 3-6 month old babies to be featured as the newborn twins of one of our main cast! Must have skin tone similar to photo below.
>>This production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you MUST be (1) either (A) fully vaccinated with the COVID-19 vaccine AND received a “BOOSTER” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (B) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (C) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet either of the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this particular Production.
***BABIES DO NOT NEED TO BE VACCINATED BUT GUARDIANS MUST MEET REQUIREMENTS!***
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As a condition of working on set, you are required to get a paid Covid-19 test at a production sanctioned testing facility prior to any work date(s). Additional testing may also be done on workdays. The COVID test MUST be completed 48 hours prior to your first work date.
While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn. All possible work dates are contingent upon clearing these tests.
If you are available for ALL listed dates, please email the following info ASAP:
1. Name
2. Phone number
3. Your availability for the dates listed
4. Current Photos of babies
5. Current Sizes- height, weight, clothing
6. Current age of babies
7. Do you meet the criteria for working this project? (both fully vaccinated WITH BOOSTER (if eligible) or medically exempt)
*only the GUARDIANS must meet these requirements!*
SEND IT TO: Memories@centralcasting.com
Subject Line: “TWINS”
Thank You!
NOW CASTING FOR A NEW SHOW – THEM: COVENANT!
Looking for African America 2 year old Twin Toddlers! (or other multiples)
Date needed: Filming 8/17, 8/25, & 9/8
Location: Atlanta, GA
Film Rate: 200/10
***
Now taking PHOTO submissions for the following specialty BG role. We are looking for Twins (or Multiples) who are able to portray African America 2 year old Twins.
*
To submit, please send:
1. Children's Names + DOB
2. Parent(s) Name + Phone Number
3. Current Photos
4. Are you available for ALL listed dates?
5. Do YOU and MINORS meet the vaccination criteria for working on this production?
Send to:
them@centralcasting.com
Subject Line: “TWIN Toddlers”
Thanks!
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This production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this Production.
If you answer “yes” to this message, then you are hereby attesting to the fact that you can and will provide such adequate proof to Production. If you are selected, Production will collect and verify your proof.
NOW CASTING FOR A NEW SHOW – THEM: COVENANT!
We are looking for someone to portray a Male African American DRUMMER!
**Must Have Drumming Experience. **
You do not need to be registered with Central Casting
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Dates: Film 8/12
Rate: Filming- $200/10 ; Fitting - $50
Location: Atlanta, GA
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Looking for individuals who portray AFRICAN AMERICAN MALE DRUMMER. *Preferred height 5’4-5’6*
THIS ROLE IS HIGHLY IMPORTANT! MUST BE AVAILABLE FOR ALL DATES AND ABLE TO ARRIVE ON TIME!
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If you fit this description and are available for ALL listed dates, please send:
1. Your name
2. Phone Number
3. Current Photos
5. Current Sizes- height, weight, clothing + shoe size
6. Are you available for ALL listed dates?
7. Do YOU meet the vaccination criteria for working on this production?
8. Are you registered with Central Casting?
9. Please list your drumming experience.
Send to:
them@centralcasting.com
Subject Line: “DRUMMER ”
Thanks!
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This production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this Production.
If you answer “yes” to this message, then you are hereby attesting to the fact that you can and will provide such adequate proof to Production. If you are selected, Production will collect and verify your proof.
- NEW NETFLIX FEATURE FILM -
Looking for Twin Babies! (or other multiples)
Date needed: Sept. 7th
Location: Atlanta, GA
Film Rate: $300 per child per day
***
Now taking PHOTO submissions for the following specialty BG role that will be chosen by the film's Director. Photos should be CURRENT and in good lighting. Filming will take place in Atlanta in early September. If you are expecting, please continue to read this post, since filming is in September, you can still submit with your own photo and the date the babies are expected to arrive (and the photos of the babies can be submitted after they have arrived)
*
If you, or someone you know, is expecting or has recently delivered TWINS or TRIPLETS, please share this post with them, because we are looking for twins or triplets newborn to 4 months old who look CAUCASIAN. Filming will be September 7th, and the babies will be playing newborns, so we would like babies who were born in April through July of this year, or we will take submissions of someone expecting Twins (or triplets) that are due in August.
*
To submit, please send:
1. Children's Names + DOB (or expected DOB if still pregnant, yes you can submit for this if you are having twins in August, just let us know, and we will wait for photos after the babies are born)
2. Parent(s) Name + Phone Number
3. Current Photos if the babies have already arrived (only send photo of the Parent if still expecting)
Send to:
FeatureFilm@CentralCasting.com
Subject Line: “TWIN BABIES”
Thanks!
NEW DATES!!!!
NOW CASTING FOR A NEW SHOW – FEMALE MINORS NEEDED!
*CASTING FEMALE MINORS FOR A SHOW!*
You do not need to be registered with Central Casting
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Dates: Test Weds 8/3, FIT/RE-TEST 8/5 | Film Mon 8/8
Rate: $135/12 filming, $33.75/2 COVID test, $33.75/2 Fitting
Loc: Testing in Fayetteville, GA. Filming in Atlanta, GA
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Looking for MINORS that are female, ages 7-13 years old to play a ‘schoolgirl’. 8th grade classroom.
MUST BE AVAILABLE FOR ALL DATES!
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If you fit this description and are available for ALL listed dates, please send:
1. Your name
2. Phone Number
3. Current Photos
4. Minor’s birthday
5. Current Sizes- height, weight, clothing + shoe size
6. Are you available for ALL listed dates?
7. Do you AND YOUR MINOR meet the vaccination criteria for working on this production?
Send to:
Pilot@centralcasting.com
Subject Line: “School Girl”
Thanks!
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This production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this Production.
If you answer “yes” to this message, then you are hereby attesting to the fact that you can and will provide such adequate proof to Production. If you are selected, Production will collect and verify your proof.
- HBO’S DOOM PATROL - SEASON 4 -
Looking for Twin Babies! 6 months old
Dates: Test Tue 8/2, Film Wed 8/3
Location: Conyers, GA
Film Rate: $300 per child per day (test pay $50, fitting pay $75)
***
Now taking PHOTO submissions for the following specialty BG role that will be chosen by the episode's director. Photos should be CURRENT and in good lighting. Filming will take place in Conyers next week. Guardians accompanying the minors will be required to take a COVID test prior to filming.
*
TWIN BABIES: Looking for twins 6months old who portray CAUCASIAN. Please send a photo showing both children next to each other!
*
To submit, please send:
1. Children's Names + DOB
2. Parent's Name + Phone Number
3. Current Photos
4. Clothing size they wear
Send to:
DOOM@CentralCasting.com
Subject Line: “TWIN BABIES”
Thanks!
NETFLIX FEATURE starring Emily Blunt and Chris Evans will be filming in SAVANNAH, GA
*Atlanta dates will be announced at a later date
Filming In Savannah will be Mon Aug 22nd through Friday Aug 26th
Role: Various Roles available (Background roles available as well as some stand ins needed)
Location: Savannah, GA
Rate: $140 / 12 for filming dates, and $35 for fittings. (Higher rate if selected for Stand in)
**NO MANDATORY VACCINE REQUIREMENT FOR BACKGROUND ON THIS PRODUCTION! COVID TESTING WILL BE A PRECALL ON THE DAY OF WORK AND NOT AN ADDITIONAL DAY AHEAD OF FILMING!**
We are casting Men and Women and Children of all ages (6 years of age and older) and all ethnicities and all shapes and sizes. There are different categories available for either one filming day or multiple days within that week. We will need everything from upscale Business types, to families, to pedestrians, pool party goers etc.
If interested and have general availability in the Savannah, GA area please SUBMIT A CURRENT PHOTO AND HEIGHT AND SIZES AND DATE OF BIRTH AND CONTACT INFORMATION (PHONE NUMBER AND E-MAIL) TO SAVANNAH@CENTRALCASTING.COM
TATTOO ARTIST HAND DOUBLE!*
Dates: Testing July 21st, Filming July 22nd
Location: Testing + Filming in Fayetteville, GA
Rate: $275/12 (test pay $68.75)
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*We are looking for an experienced tattoo artist with skin tone similar to the attached photos to be a hand double for one of our main cast members! This scene will be a close up of your hand tattooing another cast member*
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>>This production has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you MUST be (1) either (A) fully vaccinated with the COVID-19 vaccine AND received a “BOOSTER” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (B) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (C) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet either of the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this particular Production.
---
If you are available for ALL listed dates, please email the following info ASAP:
1. Your name
2. Best contact phone number
3. Current Photos of you as well as front and back of your hands
4. Your experience as a tattoo artist (where you work, how long you have been working as a tattoo artist)
5. Do you meet the criteria for working this project? (fully vaccinated WITH BOOSTER (if eligible) or medically/religiously exempt
SEND IT TO: Pilot@centralcasting.comSubject Line: "TATTOO DOUBLE”
Thank You!
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Daily Schedule
Profile Management
When you register your minor with Central Casting, you create an online profile where you can manage their availability, update their photos and contact information, and respond to job inquiries in our online self-service platform. Our Casting Directors use your child’s online profile to consider them for roles.
If you previously registered your minor with Central Casting before the launch of our online self-service platform, a profile has already been created for them. To access your child’s information, please claim their profile using the email address they have on file with Central Casting.
Profile Management FAQs
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How do I access my minor’s online profile?
If you have previously registered your child with Central Casting, you must first claim their online profile. Once you have claimed their profile you can access it by selecting the log in button in our website menu.
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Why do I need to claim my minor’s online profile?
If you signed your child up with Central Casting before the launch of our online self-service platform, they had a profile in our casting platform, but did not have access to view or edit it. A profile has been created for them in our new online platform, which you must claim before you can view, make changes, and book your minor through our online self-service platform.
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I already have a myEP username and password for my child. Can I use that to claim and log in to their profile?
Yes, if you already have myEP login credentials, please use that information to claim and log in to your child’s Central Casting online profile. If you created a myEP account with an email address that is not connected to your minor’s Central Casting file, you will instead need to claim their profile using the email they have on file with Central Casting. If you are unable to claim their profile, please contact our customer support team at 855.500.2055.
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What internet browsers are supported?
Please note that the online self-service platform is not compatible with the Microsoft Edge browser. Chrome and Safari are recommended browsers.
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My minor’s information matched with a talent profile that isn’t theirs. What do I do?
First, confirm that you entered the correct information. If you entered the correct information, but the matched profile is not your minor’s, please contact technical support at 855.500.2055, helpme@centralcasting.com, or by tech support chat. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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What if I forgot the password associated with my minor’s profile?
To reset their password, first enter their email address on the log in screen. When prompted to enter the password, select the “forgot password” option. We will send reset instructions to the email address they have on file.
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My minor shares an email with another family member who has already claimed their profile, what do I do?
If you are a minor, have your parent or legal guardian contact our technical support team to update the email address on file* at 855.500.2055, helpme@centralcasting.com, or by tech support chat.
If you are an adult, contact our technical support team to update the email address on file* at 855.500.2055, helpme@centralcasting.com, or by tech support chat.
* If you call, you will be asked for verification information such as, the legal name, date of birth and last 4 of the SSN on file. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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I no longer have access to my child’s email address on file with Central Casting. How do I claim their profile?
If you are an adult, contact our technical support team to update the email address on file* at 855.500.2055, helpme@centralcasting.com, or by tech support chat.
* If you call, you will be asked for verification information such as, the legal name, date of birth and last 4 of the SSN on file. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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Do I have to create a new profile if my minor is already registered with Central Casting?
No, if you already registered your child with Central Casting, their profile information has been transferred to the new online self-service platform. To access your minor’s information, you will need to claim their profile by using the e-mail address they have on file with Central Casting.
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How do I deactivate or activate my minor’s profile?
To deactivate your minor’s profile, log in, select the “Profile” option in the main menu, then choose the “Manage” tab. Once in the Manage tab, click the checkbox next to your minor’s profile name, then tap the “Deactivate Profile” button. A message will appear confirming that their profile was deactivated. Your minor’s profile will now appear inactive in our casting platform.
To activate your minor’s profile, log in, select the “Profile” option in the main menu, then choose the “Manage” tab. Once in the Manage tab, click the checkbox next to your minor’s profile name, then tap the “Activate Profile” button. A message will appear confirming that their profile was activated. Your minor’s profile will now appear active in our casting platform.
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Did the changes I made to my minor’s profile save?
Changes you make to your child’s profile save automatically. Once you update information, the field will highlight in blue, indicating the information has been accepted and saved. If there’s an error, the field will highlight red and give a warning message.
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How do I update my contact information?
You can update your phone number and address in the Contact Information section of your profile.
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How do I delete photos from my minor’s profile?
To delete a photo, navigate to the Photographs section of your minor’s profile. Find the photo you wish to delete and click the trash icon underneath it. Please note you cannot remove the photos that were taken by Central Casting during Talent Onboarding.
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How many photos can I add to my minor’s profile?
You can upload a maximum of 50 photos to their profile in a variety of looks.
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How do I change the email address associated with my minor’s profile?
Currently, you cannot change the email associated with your minor’s profile through the online self-service platform.
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Why won’t my child’s photo upload to their profile?
Please check to make sure the photo is in .jpeg or .png format. Our online platform does not accept photos in other formats, like .pdf.
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My minor’s sizes have changed. How do I update them?
You can update your child’s sizes and measurements in the Appearance section of their profile.
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How do I change the account settings in my minor’s profile?
When you are logged in to their profile, you will see a triangle either in the upper right desktop menu or on the bottom of the mobile menu. Clicking the triangle will give you additional options, including the Account Settings.
For technical support, please contact 855.500.2055, helpme@centralcasting.com, or tech support chat.
Frequently Asked Questions
Being Booked
Casting Directors use multiple tools to book Background Actors, including seeking submissions on our Jobs page and sending availability messages through our messaging platform.
Your child is officially booked to work when you accept an offer for work and receive their details.
Make sure you write all their booking information down so you’re both prepared when you get on set.
FAQs
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My minor and I are going to be late or need to cancel. What do I do?
Call 404.920.8011. When cancelling, please give us enough notice to replace your child.
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Is there a guarantee of work?
No, there is no guarantee of work because the needs of our production clients change every day. Due to the nature of background acting, Central Casting can never offer full-time employment to any of the baby actors, child actors, or talent (i.e., your minor) it employs.
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What does “checking your availability” mean?
“Checking your availability” means that a Casting Director is preparing the look for a show for a future date and is checking if your minor is available to work that day. When Central Casting checks their availability, we are not offering or guaranteeing work, we are only asking if they can work without time restrictions on a specific date or date range. “Without time restrictions” means that there are no possible conflicts that would prevent your child from working that day. When preparing for and booking their shows, Casting Directors may not know call times until they get additional information from production and those call times often change through the night and early morning. That’s why you and your minor need to have all day availability when responding as avail to these messages.
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What does “first avail” mean?
“First avail” means that you have confirmed your child’s availability, but the Casting Director cannot book them right away. Your minor is not booked unless you accept an offer for work and receive their details. So when they are on first avail, they are not officially booked and are still able to look for other work. If your minor is offered another job or put on first avail for another job, please call the initial Casting Director they are on first avail for before accepting the offer; the first avail show may choose to hire them first. Also, if your minor’s availability changes while on first avail, please call our office as soon as possible to let us know they are no longer available to work.
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How do I get my child’s details?
The Casting Director will give you your minor’s booking information, which usually comes as a details message. In some cases, you may receive details over the phone. Be sure to write down the project name, call time, call location, your role, the name of the Casting Director who booked your minor, and any other information you’re given.
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What happens if I miss a call from Central Casting?
Please do not call back until you have checked your voicemail to ensure the Casting Director did not leave specific instructions. If you do not get a call back, assume your child is no longer needed.
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Where can I find the dates my minor has been booked for?
In the “My Schedule” page of your minor’s online profile, you can easily track messages and responses from our Casting Directors to avoid confusion or potential double bookings.
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What is a rush call?
Rush calls are for immediate same-day work, usually to replace a “no show” on set. If your minor is booked as a rush call, you may need to get to set as soon as possible. Please read rush call job posts carefully before submitting to ensure you fit the requirements.
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Why has my minor not been contacted for work in a while?
Our Casting Directors book Background Actors based on the needs of production. Be sure to fill out your child’s profile thoroughly and accurately so Casting Directors know the types of roles they can portray. You can also check our Jobs page for work opportunities.
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What can I do to help my minor get booked?
Through our online self-service platform, you can now edit your minor’s online profile and receive job inquiries from Casting Directors. Here are some tips to ensure you’re putting your child in the best position to be booked.
- To get booked by Central Casting, you must first claim your minor’s online profile. To claim, select the log in button in our website menu, then choose the claim profile option. Once claimed, you will be able to log in and get jobs through our online self-service platform.
- Casting Directors use the information in your child’s profile, like hair color, eye color, sizes, etc., when booking their shows. By filling out their profile completely and accurately, your minor will show up in more searches for roles they fit.
- Upload photos of your child in different looks and wardrobe. Casting Directors use these photos to make sure your minor’s look fits the role.
- Manage your child’s availability calendar. Keeping their availability up to date lets Casting Directors know when to contact you for work and helps ensure they don’t become double booked.
- Reply to emails and texts promptly. You will receive availability messages, job inquiries, and other communications from Central Casting via email. Be sure to enable alerts so you never miss a job opportunity. Also, add DoNot-Reply@centralcasting.com to your safe sender list, so emails don’t get lost in junk or other folders. Casting Directors may also reach out via text message and you can also view all communications in the messages folder of your minor’s online profile.
Messaging
When a Casting Director contacts you about work for your minor, you will often receive an alert in their profile and an email through our online self-service platform. We recommend setting up email alerts so you never miss a message from Central Casting. To learn how to set up email alerts on your device, read these instructions.
To learn more about check avail, first avail, and other booking terminology, see our article First Avail: Everything You Need to Know.
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How do I submit my minor for work?
Casting Directors will contact you directly when your child fits the look or requirements for a role. Be sure to completely fill out their online profile and add additional photos in different looks so Casting Directors can consider them for a variety of roles.
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How do I know the message came from Central Casting?
Emails will always come from DoNot-Reply@centralcasting.com and include a link to reply to the message via your online profile. SMS text messages can come from a variety of numbers, but will always include a link to reply via our online self-service platform. These inquiries will also appear in your minor’s online profile.
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What happens after I respond to a message?
Our Casting Directors will review their responses then reach out if they intend to book your child. If they are not selected, you may not hear from anyone. Remember, your minor is booked when you accept an offer for work and receive details.
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What does the phrase “without time restrictions” mean?
When booking, Casting Directors may not know the call time (which can often change before the shoot), so they need you to have completely open availability on the date in question. For example, if your child cannot work between 3-4pm, they are not available without time restrictions.
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I didn’t see the message until later. Can I still respond?
Yes, always respond as soon as you can. Some messages will expire after a certain amount of time. When this happens, you will see a notification that submissions are closed. We recommend enabling alerts for Central Casting through your email provider so you can always respond to job inquiries on time.
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Can I respond to multiple avail messages?
Yes, you are responsible for letting Central Casting know when your minor is available to work. Once booked, you are also responsible for them not becoming double booked. If your child is on first avail, please let that Casting Director know before accepting another offer.
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How do I know you received my response?
After you respond to a message, you will be sent a notification detailing your response and confirmation we received it.
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Why am I unable to reply to an availability message?
Casting Directors may only accept responses for a certain period of time and your message may have expired. If the message has expired and we’re no longer accepting submissions for the role for which you were contacted, you will see a page that explains this when you try to respond.
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Where can I find my responses to messages I’ve received?
In the “My Schedule” page of your online profile, you can easily track messages and responses from our Casting Directors to avoid confusion or potential double bookings.
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What if I don’t hear back from a Casting Director?
If you don’t hear back with an offer for work and details, your minor is not booked. However, given the volume of roles they are booking, please be patient as it may take them some time to respond.
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What are my child’s booking details?
Once you have accepted an offer for work, the Casting Director will let you know how to access your minor’s details, which usually comes as a details message. In some cases, you may receive details over the phone. Be sure to write down the project name, call time, call location, your role, the name of the Casting Director who booked your minor, and any other information you’re given.
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If I receive a message, does that mean my child is officially booked?
You are not booked unless you accept an offer for work and receive details.
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What if I respond to a message then never hear back from the Casting Director?
Thank you for replying. Your response lets the Casting Director know your child is interested and available to work, but does not guarantee they will be booked. Depending on the casting volume, you may not hear back.
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Can I reply directly to a text message?
No, our texting numbers are only formatted to send outbound text messages from our online self-service platform. When you respond to a text message directly, you will get a message indicating that you can only reply “Stop” to end text communication. We do not accept “yes,” “no,” or any other response through text message.
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Can I call the number I received the text message from?
No, our texting numbers are only formatted to send outbound text messages from our online self-service platform. Please call our main line at 404.920.8011.
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Why was there a link in my message?
While you may receive an email or text message, all communication with Casting Directors happens through our online self-service platform. Each communication will include a link to your minor’s online profile where you can reply to the message.
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Can I get messages in a language other than English?
No, the messages are only in English.
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I’m not getting text messages. Does T-Mobile’s business message “opt-out” feature prevent me from receiving text messages from Central Casting?
Yes. T-Mobile has released a feature that allows their customers to “opt-out” of business messages. In order to receive text messages from Central Casting, T-Mobile users will need to contact T-Mobile support at 1.800.866.2453 and ask for this feature to be turned off. Once the opt-out is removed, you will be able to receive messages from Central Casting. Even if you are a T-Mobile customer who has received text messages from Central Casting in the past, please check with T-Mobile to ensure you do not have the opt-out feature enabled.
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Can I change my response?
If your minor’s availability has changed after responding to a message, please call our office at 404.920.8011.
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I’m not registered with Central Casting. Why am I getting these messages?
We apologize for the inconvenience. Most likely your phone number was previously owned by someone signed up with us or provided to us in error.
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Can I opt out of SMS messaging?
As an employee of Central Casting you provided your mobile number to us so that we can contact you about jobs for which your child would be a potential match. However, if you no longer want us to reach out to you via text message, please reply “STOP” to the text message you received.
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How do I set up email alerts on an iPhone?
Adding Central Casting as a VIP sender ensures you don’t miss out on job inquiries and other communications. If you have an iPhone, follow these steps. If you have another device, please check your email app settings.
- Open an email from Central Casting
- Tap on Central Casting in the “from” field at the top of the page
- Select “add to VIP” below Central Casting’s contact information
On Set
Your minor is officially booked when you have accepted an offer for work and have received your details. Please show up to set on time and camera ready. Be sure to factor in time for check-in and parking.
Our article How to Help Your Minor Be Successful on Set has all the information you need to prepare for their work day.
FAQs
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What if I forget or lose my child’s booking information?
Please write down your minor’s work information. If you lose their details or have any questions regarding their booking call 404.920.8011.
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What do I do if my child is going to be late or needs to cancel?
Please call 404.920.8011 as soon as possible so we can replace your minor or inform production. Under no circumstances can you cancel via text message. You must call our office.
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How will I know if my minor’s call time changes?
Any call time changes will be sent via our messaging platform.
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What do I need to bring to set?
Bring your ID and any additional wardrobe or props requested by production. Please arrive camera ready. If your minor is required to attend school on set, please bring any schooling materials requested.
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Who do we report to on set?
Each set is different, but usually a Background Actor’s main contact is the 2nd Assistant Director (2nd AD) and Production Assistants (PAs).
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What do I do when my minor is not filming?
When they are not filming, you and your child will be taken to a holding area. You can bring items to Holding to keep busy when they are not working.
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Can I bring a guest to set?
Do not bring guests or other minors not booked on the production to the set with you.
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What happens if my child gets hurt on set?
If you or your child are injured on set, you must report it to the Assistant Director and/or medic immediately.
SmartVoucher
SmartVoucher is Central Casting’s digital voucher platform. If you have not yet logged in to our online self-service platform, visit our Log In page to learn how to access your minor’s profile. You will need to log in to their online profile to access SmartVoucher if used on the production they are booked to work.
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What do I need to do at my minor’s call time?
You do not need to take any actions with your minor’s SmartVoucher prior to or at their call time.
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Do I need to complete the forms sent to me/appearing in my minor’s dashboard every day they work?
Yes, as some of the forms are project/work date specific.
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Do I need to upload my child’s ID documents before a work date?
No. Central Casting has already obtained and validated your minor’s start paperwork. If not, you will be asked to complete on paper on set.
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I don’t have a login for my minor’s online profile. How can I review their SmartVoucher?
First, you must claim your child’s profile by clicking the “log in” button in our website menu and choosing the “claim profile” option. Once claimed, you will be able to log in to review your minor’s SmartVoucher.
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How do I change my minor’s tax withholding information?
Please visit myEP for more information on updating any payroll information.
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Do I need to add my meal/allowances/adjustments to my minor’s voucher?
No, production will input this information as the day progresses.
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Do I have to e-sign my child’s SmartVoucher while on set?
We suggest you review your minor’s SmartVoucher while still on set, so you have the opportunity to raise any questions in person with the production staff that completed their voucher.
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How do I access my minor’s SmartVoucher without going through the email link?
Log in to your minor’s Central Casting online profile and select the “Job Review” option in the blue toolbar on top.
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How can I access forms after I’ve e-signed them?
Upon request, Central Casting can provide you the signed copy of a form.
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Can I undo the e-sign checkbox?
Once the e-sign checkbox is selected, it cannot be undone.
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Will I be emailed a copy of my minor’s SmartVoucher?
No. For your security, you will always be required to use your minor’s unique login to view their SmartVoucher. You can print a copy at any time by selecting the “Export” button.
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How do I access my minor’s past SmartVouchers?
Log in to their Central Casting online profile and select the “Job Review” option in the blue toolbar on top.
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Can I access copies of my child’s paper vouchers through my online profile?
No. Their online profile will only contain copies of SmartVouchers. Paper copies are not uploaded.
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How can I track any changes made to my minor’s SmartVoucher?
Once you have received a SmartVoucher for review on a job, any changes made will create an updated version. You can view all versions from the dropdown menu within a job review.
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What if something is missing or incorrect on my child’s voucher?
We suggest you review and raise these concerns while on set for the quickest remedy. If you are unable to review until you get home, select “raise a query” from the review page and you may type your question for production there.
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Does my minor get paid right away when using SmartVoucher?
No, your minor’s payment will continue to be processed through payroll and their check will be sent as per normal schedule.
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My minor’s login isn’t working. How can I get help?
You can contact technical support Monday-Friday 6am-6pm PT at 855.500.2055, helpme@centralcasting.com, or tech support chat.
Payroll
When your minor signs up with Central Casting, we become their employer and, in most cases, are responsible for paying them. You’ll know they are paid by us if their voucher says Central Casting and/or Entertainment Partners. Payroll and casting are handled separately, so if you have questions about your child’s paycheck, contact our payroll department directly.
For payroll updates, read our article Your Paycheck and Other Payroll Questions Answered.
Contact payroll
855.500.2055
(press option 2, then sub-option 4)
6am-6pm PT
You can also contact payroll at helpme@centralcasting.com or through tech support chat on our website or myEP.
To change your minor’s address, view their pay history, compare paychecks, and more, log in or sign up with myEP. When signing up for the first time, please use the same email address your minor has on file with Central Casting. To learn more, visit Entertainment Partners’ myEP information page.
Direct deposit
If you would like your minor to be paid by direct deposit instead of paper checks, you can sign up through myEP once then will receive all payment via direct deposit for productions where Central Casting and Entertainment Partners provide combined casting and payroll services. Learn more on our Direct Deposit page.
FAQs
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How soon after my minor works can I expect their paycheck?
Payroll is processed as vouchers come in from production, which means you may receive checks out of work date order. You can learn more about your minor’s pay history by logging in to myEP.
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Can I pick up my minor’s paycheck?
No. At this time, we do not have the resources for checks to be picked up. Paychecks are handled in a security area with 24-hour surveillance and delivered by our bonded driver to the post office directly. Paymasters do not have access to your paychecks.
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How long does it take for me to receive a check after it’s mailed?
The checks are sent first class mail. While you will receive most checks within 2-3 business days after they are mailed, there are times when it could take longer through the federal mail system, particularly during holiday periods.
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Why do I sometimes receive paychecks out of work date order?
Checks are not mailed out in order of work date. Before we can cut a check, the production reviews and completes the voucher, and production companies vary on how often they process and send in the vouchers.
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What do I do if I think my minor’s check is missing?
To inquire about a missing check, please contact payroll at 855.500.2055. Be sure to have the name of the project your minor worked on, the date they worked, and their voucher information. You can also check their pay history on myEP.
To request a stop payment, fill out and follow the instructions on our Stop Pay/Reissue Form. A stop payment can be placed no sooner than one calendar week after the check has been mailed.
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Do I need to write my minor’s Social Security number on their voucher every time they work?
Yes, there are many people we payroll with the same or similar names. You will need to put your minor’s Social Security number on each voucher so we can correctly identify who we should pay. Your minor’s voucher will either be delayed or not processed if we are unable to identify who worked.
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What is the best way to contact the payroll department?
For payroll inquiries, please call 855.500.2055 and select option 2, then sub-option 4 when prompted. Representatives are available Monday-Friday, 6am-6pm PT. Peak call times are between 3-5pm PT, we recommend calling outside of this window for assistance.
Payroll and casting are handled separately. Our Casting Directors do not have access to your minor’s pay information. Please contact payroll for paycheck related questions and be prepared with the name of the project your child worked on, the date they worked, and their voucher information.
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How do I sign my minor up with myEP?
To create an account, please go to my.EP.com and sign up using the same email address they have on file with Central Casting.
Once you have created and logged in to their account, you will need to link myEP to their EP payroll profile. To do this, select the “update profile” option under “manage account” and click the “connect payroll profile” button. You will then be prompted to enter their Social Security number and verify their employment by providing net pay, check, or gross pay information.
Now that their payment profile is linked, you will be able to change your minor’s address, view their pay history, and compare paychecks. Be sure to review their contact information to make sure everything is current.
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How do I change my minor’s address with payroll?
To change your child’s address with payroll, please log in or sign up with myEP. If signing up for the first time, please use the email address your minor has on file with Central Casting.
Don’t forget to also update their address with casting by logging in to their online profile.
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How do I place a stop payment on a paycheck I never received?
You can either fax or mail us your stop payment request. You will need to specify in writing that you are requesting a stop payment and include your minor’s name, Social Security number, address and signature, along with the work date and show name for the check you are missing. If the net of the check is over $150, you will need to sign a bank form supplied by our department and have your signature notarized before we can place a stop payment.
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How long does it take to reissue a check after I request a stop payment?
Five business days for current year checks, longer if the check was cut in a prior year. We are unable to reissue a check that has been stop paid until after we have received confirmation from the bank that the stop payment was successful.
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How do I request a work history?
You can access your minor’s pay history by signing up or logging in to their myEP account. If you need their records to join SAG-AFTRA, please call 818.955.6313. SAG-AFTRA will only accept faxes sent directly from our payroll department certified by our manager.
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How do I update my minor’s W-4?
To update your minor’s W-4 and State Employee’s Withholding Allowance Certificate, select the relevant form from the links below, fill out and follow the directions on the form, then email to the payroll department at CPInquiries@ep.com. Please note: if claiming exempt, a new W-4 is needed each year.
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How do I get my minor’s W-2?
To access your W-2, visit EP’s W-2 page.
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How can I submit an inquiry or correction to my tax form?
To submit an inquiry or correction to your tax form, please fill out and sign our inquires and corrections form.
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How can I verify my minor’s employment with Central Casting?
For employment verification, call 818.955.6313. This is an Entertainment Partners line; they will be able to provide employment verification.
Updates
Once signed up with Central Casting, you can update your minor’s profile information and add additional photos by logging in to their online profile. By keeping your child’s information current, our Casting Directors can consider them for a variety of roles.
FAQs
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How do I change my minor’s status from Non-Union to SAG-AFTRA?
You can change their status during update times. You must present your minor’s identification along with their current SAG-AFTRA card and fill out a data change form.
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How do I change my minor’s file information?
If you would like to update or change any information you can do so by logging in to your minor’s online profile.