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how to get work
Is your child already registered with Central Casting Georgia? Bookmark this page for everything you need to know to get them on set.



Check your messages
Casting Directors will either email or text to check your minor’s availability and ask follow up questions. You can also directly respond to these messages through the inbox in your minor’s online profile.
Be sure to fill out the availability calendar in their profile, which Casting Directors will use when considering them for roles.
You can also check our Jobs page for roles they fit.

If you are available
Reply to the message as soon as possible and be sure to answer all relevant questions.
If submitting via the Jobs page, email the address provided on the job posting. Don’t forget to attach requested photos or other materials.



If your minor gets the job
The Casting Director will tell you how to access your minor’s booking details. Be sure to write this information down.
Their details will include a call time, category, Call Time Change Box number, and a show name and passcode in order to access the Details Blog on our website. Check the Call Time Change Box often to ensure you and your minor show up to set on time.
Notices
We are currently hiring a Casting Assistant
- Central Casting Georgia is currently hiring a Casting Assistant. Please see our careers page for more information.
Now Casting with our online self-service system
- Casting Directors are now booking through our online self-service system. Be sure to check your email/texts often, keep your profile updated, and continue to fill out your availability calendar. You can now claim, view, and edit your Central Casting profile online through the log in button in our website menu. If you are already signed up with Central Casting, you must claim your profile before you can access it.
Paycheck and payroll information
- Have questions about payroll? For more information on your paycheck and signing up for myEP, read our latest payroll article.
Claim your online profile
- You can now claim, view, and edit your Central Casting profile online through the log in button in our website menu. If you are already signed up with Central Casting, you must claim your profile before you can access it. Please update and fill out your profile completely so Casting Directors can consider you for the right roles.
All offices closed to talent and visitors
- We are closed for Talent Onboarding, Updates, and all other Central Casting events due to COVID-19. If you are ill, experiencing any symptoms, or feel you have been exposed to COVID-19 do not accept a booking or go to set. All Central Casting offices are closed to talent and visitors at this time.
Educational Resources for COVID-19 Testing
- If you are interested in learning about COVID-19 testing, here are some optional resources to review if you wish: Coronavirus COVID-19 Testing.
Below the Line podcast featuring Central Casting
- Check out the newest Below the Line podcast featuring Jennifer Bender and Claire Benjamin from Central Casting. This episode discusses how background casting worked before COVID-19 and how the process is changing in response to the pandemic. Click to listen.
Help stop the spread of COVID-19!
- COVID-19 educational resources are available at www.centralcasting.com/covid19. These are optional resources for you to review if you wish.
Jennifer Bender featured on podcast: There to Here
- Central Casting’s EVP Jennifer Bender was recently interviewed on the CoLab INC Podcast: There to Here. This is an educational podcast where pros talk nuts and bolts, how they define success in the entertainment industry and how they got from there to here. Jennifer gives her perspective on the current climate of the industry relating to Background Actors. Watch or listen to the podcast.

Central Casting and Entertainment Partners’ global company shut down operations from 9-11am PT on June 9 as a time of reflection for our employees. This was a first step. Over the coming months, our company will create opportunities for meaningful dialogue with our employees and within our industry about social injustice and discuss what we can do as an organization to create change.
Introducing myEP
- Access your pay history, tax information and more info for all projects paid by Entertainment Partners at my.EP.com. Click here for more details.

I hope this message finds you and your loved ones safe and healthy. It’s been about 9 weeks since our industry went down due to COVID-19 and I, as well as all of you, am sure ready to get back to work! But of course, we can’t do that until it is safe to do so. Having all of our financial and creative resources end so quickly has been hard on all of us. I wanted to share with you that over these weeks we have been actively involved with meeting with our clients, studios and union to partner in what will be the best path to move us forward and get back to work safely. As more information evolves, we will be sure to communicate it out to you as best we can. In the meantime, stay safe, take good care of yourself, catch up on movies and shows and spend time with your loved ones. We are thinking about all of you and hoping we all can get back to making movies and television again soon!
All my best,
Jennifer
All Background Actors signed up with Central Casting
- Out of an abundance of caution and because your health and safety is very important to us, do not accept a booking, or go to set If you:
- Are currently feeling unwell or have any flu like symptoms such as fever, a temperature of 100 or greater, a cough or breathing difficulties
- Have been in close proximity with a person(s) known or suspected to have the Coronavirus (COVID-19) or under quarantine/isolation
- Have traveled from an area with widespread or ongoing community spread of COVID-19, including New York (unless you are a NY Background Actor already residing or working in NY), Northern California, Washington State, China, Hong Kong, Italy, Japan, Iran, and South Korea
Central Casting Policies and Arbitration Agreement
- All talent signed up with Central Casting are required to comply with Central Casting’s policies which includes a mandatory arbitration agreement. If you choose to continue your employment/casting relationship with Central Casting, your consent to the arbitration agreement is deemed automatic and no action is needed from you, and you may continue to submit for work like you normally do. You are not required to review the arbitration agreement, but if you choose to read it, it is available in our Forms and Policies section. Refusal to comply with Central Casting’s arbitration agreement and policies will mean you are ineligible to work on Central Casting jobs.
Child work permit certification number
- In order for Central Casting to obtain a work permit for your child, they must be issued a certification number from the state of Georgia. To obtain a certification number, visit the Georgia DOL website and fill out the short form. Once completed, you will receive an email with your child’s certificate number (consists of 1 letter and 4 numbers) within 1 business day. Bring this number when you sign up your minor at Central Casting. If already signed up, please email us your child’s name and certificate number at georgiainfo@centralcasting.com and put GDOL Certificate in the subject line.
Check out our Articles section
- Brand new articles are available now. Each article has a quick poll. Be sure to cast your votes. Keep checking back as we continue to post regular new content.
We are closed for Talent Onboarding and Updates and all other events due to COVID-19. You can update your child’s information and add photos by logging in to their online profile.
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Daily Schedule
Profile Management
When you register your minor with Central Casting, you create an online profile where you can manage their availability, update their photos and contact information, and respond to job inquiries in our online self-service system. Our Casting Directors use your child’s online profile to consider them for roles.
If you previously registered your minor with Central Casting before the launch of our online self-service system, a profile has already been created for them. To access your child’s information, please claim their profile using the email address they have on file with Central Casting.

Profile Management FAQs
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How do I access my minor’s online profile?
If you have previously registered your child with Central Casting, you must first claim their online profile. Once you have claimed their profile you can access it by selecting the log in button in our website menu.
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Why do I need to claim my minor’s online profile?
If you signed your child up with Central Casting before the launch of our online self-service system, they had a profile in our casting system, but did not have access to view or edit it. A profile has been created for them in our new system, which you must claim before you can view, make changes, and book your minor through our online self-service system.
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I already have a myEP username and password for my child. Can I use that to claim and log in to their profile?
Yes, if you already have myEP login credentials, please use that information to claim and log in to your child’s Central Casting online profile. If you created a myEP account with an email address that is not connected to your minor’s Central Casting file, you will instead need to claim their profile using the email they have on file with Central Casting. If you are unable to claim their profile, please contact our customer support team at 855.500.2055.
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What internet browsers are supported?
Please note that the online self-service system is not compatible with the Microsoft Edge browser. Chrome and Safari are recommended browsers.
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My minor’s information matched with a talent profile that isn’t theirs. What do I do?
First, confirm that you entered the correct information. If you entered the correct information, but the matched profile is not your minor’s, please call 855.500.2055 or email helpme@centralcasting.com. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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What if I forgot the password associated with my minor’s profile?
To reset their password, first enter their email address on the log in screen. When prompted to enter the password, select the “forgot password” option. We will send reset instructions to the email address they have on file.
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My minor shares an email with another family member who has already claimed their profile, what do I do?
If you are a minor, have your parent or legal guardian call our technical support team to update the email address on file* at 855.500.2055.
If you are an adult, call our technical support team to update the email address on file* at 855.500.2055.
* If you call, you will be asked for verification information such as, the legal name, date of birth and last 4 of the SSN on file. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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I no longer have access to my child’s email address on file with Central Casting. How do I claim their profile?
Please call our technical support team to update the email address on file* at 855.500.2055.
* If you call, you will be asked for verification information such as, the legal name, date of birth and last 4 of the SSN on file. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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Do I have to create a new profile if my minor is already registered with Central Casting?
No, if you already registered your child with Central Casting, their profile information has been transferred to the new online self-service system. To access your minor’s information, you will need to claim their profile by using the e-mail address they have on file with Central Casting.
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How do I deactivate my minor’s profile?
To deactivate your child’s profile, log in and select the deactivate button at the bottom of the page. Once you have deactivated their profile, they will no longer be eligible to be booked by Central Casting. This action is permanent and their profile can only be reactivated by calling Central Casting.
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Did the changes I made to my minor’s profile save?
Changes you make to your child’s profile save automatically. Once you update information, the field will highlight in blue, indicating the information has been accepted and saved. If there’s an error, the field will highlight red and give a warning message.
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How do I update my contact information?
You can update your phone number and address in the Contact Information section of your profile.
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How do I delete photos from my minor’s profile?
To delete a photo, navigate to the Photographs section of your minor’s profile. Find the photo you wish to delete and click the trash icon underneath it. Please note you cannot remove the photos that were taken by Central Casting during Talent Onboarding.
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How many photos can I add to my minor’s profile?
You can upload a maximum of 50 photos to their profile in a variety of looks.
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How do I change the email address associated with my minor’s profile?
Currently, you cannot change the email associated with your minor’s profile through the online self-service system.
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Why won’t my child’s photo upload to their profile?
Please check to make sure the photo is in .jpeg or .png format. Our system does not accept photos in other formats, like .pdf.
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My minor’s sizes have changed. How do I update them?
You can update your child’s sizes and measurements in the Appearance section of their profile.
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How do I change the account settings in my minor’s profile?
When you are logged in to their profile, you will see a triangle either in the upper right desktop menu or on the bottom of the mobile menu. Clicking the triangle will give you additional options, including the Account Settings.
For technical support, please contact 855.500.2055.
Frequently Asked Questions
Being Booked
Your child is officially booked to work when you accept an offer for work and receive their details.
Make sure you write all their booking information down so you’re both prepared when you get on set.
When a Casting Director contacts you about work for your minor, you will often receive an alert in their profile and an email through our online self-service system. We recommend setting up email alerts so you never miss a message from Central Casting. To learn how to set up email alerts on your device, read these instructions.
FAQs
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My minor and I are going to be late or need to cancel. What do I do?
Call 404.920.8011. When cancelling, please give us enough notice to replace your child.
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Is there a guarantee of work?
No, there is no guarantee of work because the needs of our production clients change every day. Due to the nature of background acting, Central Casting can never offer full-time employment to any of the baby actors, child actors, or talent (i.e., your minor) it employs.
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What does “checking your avail” and “first avail” mean?
When you hear these phrases, it means a Casting Director is prepping a scene for a future work date and is checking your child’s availability. If they are available, please mark your calendar to limit work conflicts. “First avail” means that the Casting Director cannot hire your child until production looks at their picture submission and approves the look. It’s typical not to get this information until the day before the shoot.
If you are offered another job on the same day, we ask that you give us the courtesy of the “first right of refusal.” Just let us know so we can inform our show. They may option to offer to hire you first. You are still able to be hired elsewhere if we are unable to confirm a booking for you.
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How do I get my child’s details?
The Casting Director will give you your minor’s booking information, which usually comes in the form of a Details Blog. You will enter a show name (which may be different than the name of the project) and a 4-digit passcode given to you by the Casting Director. You can access your minor’s details in the My Details section at the top of this page.
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What happens if I miss a call from Central Casting?
Please do not call back until you have checked your voicemail to ensure the Casting Director did not leave specific instructions. If you do not get a call back, assume your child is no longer needed.
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What is a rush call?
Rush calls are for immediate same-day work, usually to replace a “no show” on set. If your minor is booked as a rush call, you may need to get to set as soon as possible. Please read rush call job posts carefully before submitting to ensure you fit the requirements.
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Why has my minor not been contacted for work in a while?
Our Casting Directors book Background Actors based on the needs of production. Be sure to fill out your child’s profile thoroughly and accurately so Casting Directors know the types of roles they can portray. You can also check our Jobs page for work opportunities.
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What can I do to help my minor get booked?
Through our online self-service system, you can now edit your minor’s online profile and receive job inquiries from Casting Directors. Here are some tips to ensure you’re putting your child in the best position to be booked.
- To get booked by Central Casting, you must first claim your minor’s online profile. To claim, select the log in button in our website menu, then choose the claim profile option. Once claimed, you will be able to log in and get jobs through our online self-service system.
- Casting Directors use the information in your child’s profile, like hair color, eye color, sizes, etc., when booking their shows. By filling out their profile completely and accurately, your minor will show up in more searches for roles they fit.
- Upload photos of your child in different looks and wardrobe. Casting Directors use these photos to make sure your minor’s look fits the role.
- Manage your child’s availability calendar. Keeping their availability up to date lets Casting Directors know when to contact you for work and helps ensure they don’t become double booked.
- Reply to emails and texts promptly. You will receive availability messages, job inquiries, and other communications from Central Casting via email. Be sure to enable alerts so you never miss a job opportunity. Also, add DoNot-Reply@centralcasting.com to your safe sender list, so emails don’t get lost in junk or other folders. Casting Directors may also reach out via text message and you can also view all communications in the messages folder of your minor’s online profile.
Messaging
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How do I submit my minor for work?
Casting Directors will contact you directly when your child fits the look or requirements for a role. Be sure to completely fill out their online profile and add additional photos in different looks so Casting Directors can consider them for a variety of roles.
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How do I know the message came from Central Casting?
Emails will always come from DoNot-Reply@centralcasting.com and include a link to reply to the message via your online profile. SMS text messages can come from a variety of numbers, but will always include a link to reply via our online self-service system. These inquiries will also appear in your minor’s online profile.
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What happens after I respond to a message?
Our Casting Directors will review their responses then reach out if they intend to book your child. If they are not selected, you may not hear from anyone. Remember, your minor is booked when you accept an offer for work and receive details.
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What does the phrase “without time restrictions” mean?
When booking, Casting Directors may not know the call time (which can often change before the shoot), so they need you to have completely open availability on the date in question. For example, if your child cannot work between 3-4pm, they are not available without time restrictions.
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I didn’t see the message until later. Can I still respond?
Yes, always respond as soon as you can. Some messages will expire after a certain amount of time. When this happens, you will see a notification that submissions are closed. We recommend enabling alerts for Central Casting through your email provider so you can always respond to job inquiries on time.
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Can I respond to multiple avail messages?
Yes, you are responsible for letting Central Casting know when your minor is available to work. Once booked, you are also responsible for them not becoming double booked. If your child is on first avail, please let that Casting Director know before accepting another offer.
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How do I know you received my response?
After you respond to a message, you will be sent a notification detailing your response and confirmation we received it.
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Why am I unable to reply to an availability message?
Casting Directors may only accept responses for a certain period of time and your message may have expired. If the message has expired and we’re no longer accepting submissions for the role for which you were contacted, you will see a page that explains this when you try to respond.
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What if I don’t hear back from a Casting Director?
If you don’t hear back with an offer for work and details, your minor is not booked. However, given the volume of roles they are booking, please be patient as it may take them some time to respond.
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What are my child’s booking details?
Once you have accepted an offer for work, the Casting Director will let you know how to access your minor’s details, which will likely be in the form of a Details Blog. To access their details, enter the show name and passcode given to you in the My Details section of our website. Casting Directors get booking information as it comes in from production, so you likely will not receive details until the evening before the shoot.
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Do I still have to call the Call Time Change Box for my call time changes?
Yes, your minor’s call time changes will be updated on the Call Time Change Box. You can find the Call Time Change Box information in their Details Blog.
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If I receive a message, does that mean my child is officially booked?
You are not booked unless you accept an offer for work and receive details.
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What if I respond to a message then never hear back from the Casting Director?
Thank you for replying. Your response lets the Casting Director know your child is interested and available to work, but does not guarantee they will be booked. Depending on the casting volume, you may not hear back.
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Can I reply directly to a text message?
No, our texting numbers are only formatted to send outbound text messages from our online self-service system. When you respond to a text message directly, you will get a message indicating that you can only reply “Stop” to end text communication. We do not accept “yes,” “no,” or any other response through text message.
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Can I call the number I received the text message from?
No, our texting numbers are only formatted to send outbound text messages from our online self-service system. Please call our main line at 404.920.8011.
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Why was there a link in my message?
While you may receive an email or text message, all communication with Casting Directors happens through our online self-service system. Each communication will include a link to your minor’s online profile where you can reply to the message.
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Can I get messages in a language other than English?
No, the messages are only in English.
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I’m not getting text messages. Does T-Mobile’s business message “opt-out” feature prevent me from receiving text messages from Central Casting?
Yes. T-Mobile has released a feature that allows their customers to “opt-out” of business messages. In order to receive text messages from Central Casting, T-Mobile users will need to contact T-Mobile support at 1.800.866.2453 and ask for this feature to be turned off. Once the opt-out is removed, you will be able to receive messages from Central Casting. Even if you are a T-Mobile customer who has received text messages from Central Casting in the past, please check with T-Mobile to ensure you do not have the opt-out feature enabled.
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Can I change my response?
If your minor’s availability has changed after responding to a message, please call our office at 404.920.8011.
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I’m not registered with Central Casting. Why am I getting these messages?
We apologize for the inconvenience. Most likely your phone number was previously owned by someone signed up with us or provided to us in error.
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Can I opt out of SMS messaging?
As an employee of Central Casting you provided your mobile number to us so that we can contact you about jobs for which your child would be a potential match. However, if you no longer want us to reach out to you via text message, please reply “STOP” to the text message you received.
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How do I set up email alerts on an iPhone?
Adding Central Casting as a VIP sender ensures you don’t miss out on job inquiries and other communications. If you have an iPhone, follow these steps. If you have another device, please check your email app settings.
- Open an email from Central Casting
- Tap on Central Casting in the “from” field at the top of the page
- Select “add to VIP” below Central Casting’s contact information
On Set
Your minor is officially booked when you have accepted an offer for work and have received your details. Please show up to set on time and camera ready. Be sure to factor in time for check-in and parking.
Our article How to Help Your Minor Be Successful on Set has all the information you need to prepare for their work day.
FAQs
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What if I forget or lose my child’s booking information?
Please write down your minor’s work information. If you lose their details or have any questions regarding their booking call 404.920.8011.
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What do I do if my child is going to be late or needs to cancel?
Please call 404.920.8011 as soon as possible so we can replace your minor or inform production. Under no circumstances can you cancel via text message. You must call our office.
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How will I know if my minor’s call time changes?
When you get booked, the Casting Director will tell you how to get your child’s call time changes. It is your responsibility to get call time changes for each booking.
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What do I need to bring to set?
Bring your ID and any additional wardrobe or props requested by production. Please arrive camera ready. If your minor is required to attend school on set, please bring any schooling materials requested.
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Who do we report to on set?
Each set is different, but usually a Background Actor’s main contact is the 2nd Assistant Director (2nd AD) and Production Assistants (PAs).
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What do I do when my minor is not filming?
When they are not filming, you and your child will be taken to a holding area. You can bring items to Holding to keep busy when they are not working.
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Can I bring a guest to set?
Do not bring guests or other minors not booked on the production to the set with you.
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What happens if my child gets hurt on set?
If you or your child are injured on set, you must report it to the Assistant Director and/or medic immediately.
Payroll
When your minor signs up with Central Casting, we become their employer and, in most cases, are responsible for paying them. You’ll know they are paid by us if their voucher says Central Casting and/or Entertainment Partners. Payroll and casting are handled separately, so if you have questions about your child’s paycheck, contact our payroll department directly.
For payroll updates, read our article Your Paycheck and Other Payroll Questions Answered.
Contact payroll
800.562.2718
(select option #3 when prompted)
To change your minor’s address, view their pay history, compare paychecks, and more, log in or sign up with myEP. When signing up for the first time, please use the same email address your minor has on file with Central Casting. To learn more, watch the myEP video from Entertainment Partners.
FAQs
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How soon after my minor works can I expect their paycheck?
Payroll is processed as vouchers come in from production, which means you may receive checks out of work date order. You can learn more about your minor’s pay history by logging in to myEP.
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Can I pick up my minor’s paycheck?
No. At this time, we do not have the resources for checks to be picked up. Paychecks are handled in a security area with 24-hour surveillance and delivered by our bonded driver to the post office directly. Paymasters do not have access to your paychecks.
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How long does it take for me to receive a check after it’s mailed?
The checks are sent first class mail. While you will receive most checks within 2-3 business days after they are mailed, there are times when it could take longer through the federal mail system, particularly during holiday periods.
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Why do I sometimes receive paychecks out of work date order?
Checks are not mailed out in order of work date. Before we can cut a check, the production reviews and completes the voucher, and production companies vary on how often they process and send in the vouchers.
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What do I do if I think my minor’s check is missing?
To inquire about a missing check, please contact payroll at 800.562.2718. Be sure to have the name of the project your minor worked on, the date they worked, and their voucher information. You can also check their pay history on myEP.
To request a stop payment, fill out and follow the instructions on our Stop Pay/Reissue Form. A stop payment can be placed no sooner than one calendar week after the check has been mailed.
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Do I need to write my minor’s Social Security number on their voucher every time they work?
Yes, there are many people we payroll with the same or similar names. You will need to put your minor’s Social Security number on each voucher so we can correctly identify who we should pay. Your minor’s voucher will either be delayed or not processed if we are unable to identify who worked.
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What is the best way to contact the payroll department?
For payroll inquiries, please call 800.562.2718 and select option #3 when prompted. Representatives are available Monday-Friday, 8am-5pm PT.
Payroll and casting are handled separately. Our Casting Directors do not have access to your minor’s pay information. Please contact payroll for paycheck related questions and be prepared with the name of the project your child worked on, the date they worked, and their voucher information.
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How do I sign my minor up with myEP?
To create an account, please go to my.EP.com and sign up using the same email address they have on file with Central Casting.
Once you have created and logged in to their account, you will need to link myEP to their EP payroll profile. To do this, select the “update profile” option under “manage account” and click the “connect payroll profile” button. You will then be prompted to enter their Social Security number and verify their employment by providing net pay, check, or gross pay information.
Now that their payment profile is linked, you will be able to change your minor’s address, view their pay history, and compare paychecks. Be sure to review their contact information to make sure everything is current.
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How do I change my minor’s address with payroll?
To change your child’s address with payroll, please log in or sign up with myEP. If signing up for the first time, please use the email address your minor has on file with Central Casting.
Don’t forget to also update their address with casting by logging in to their online profile.
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How do I place a stop payment on a paycheck I never received?
You can either fax or mail us your stop payment request. You will need to specify in writing that you are requesting a stop payment and include your minor’s name, Social Security number, address and signature, along with the work date and show name for the check you are missing. If the net of the check is over $150, you will need to sign a bank form supplied by our department and have your signature notarized before we can place a stop payment.
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How long does it take to reissue a check after I request a stop payment?
Five business days for current year checks, longer if the check was cut in a prior year. We are unable to reissue a check that has been stop paid until after we have received confirmation from the bank that the stop payment was successful.
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How do I request a work history?
You can access your minor’s pay history by signing up or logging in to their myEP account. If you need their records to join SAG-AFTRA, please call 818.955.6313. SAG-AFTRA will only accept faxes sent directly from our payroll department certified by our manager.
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How do I get my minor’s W-2?
To access your W-2, visit EP’s W-2 page.
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How can I submit an inquiry or correction to my tax form?
To submit an inquiry or correction to your tax form, please fill out and sign our inquires and corrections form.
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How can I verify my minor’s employment with Central Casting?
For employment verification, call 818.955.6313. This is an Entertainment Partners line; they will be able to provide employment verification.
Updates
We are closed for Talent Onboarding and Updates and all other events due to COVID-19. You can update your child’s information and add photos by logging in to their online profile.
Once signed up with Central Casting, you can update your minor’s profile information and add additional photos by logging in to their online profile. By keeping your child’s information current, our Casting Directors can consider them for a variety of roles.
FAQs
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How do I change my minor’s status from Non-Union to SAG-AFTRA?
You can change their status during update times. You must present your minor’s identification along with their current SAG-AFTRA card and fill out a data change form.
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How do I change my minor’s file information?
If you would like to update or change any information you can do so by logging in to your minor’s online profile.