Get Your Details

Enter the Show Name you received from the Casting Director

Next page - you'll be asked to enter your 4-digit passcode

how to get work

Already registered and have an entertainment work permit? Bookmark this page to help your minor get booked on set.


1

Check your messages

Casting Directors will either email or text to check your minor’s availability and ask follow up questions. You can also directly respond to these messages through the inbox in your minor’s online profile.

Be sure to fill out the availability calendar in their profile, which Casting Directors will use when considering them for roles.

You can also check our Jobs page for roles they fit.


2

If you are available

Reply to the message as soon as possible and be sure to answer all relevant questions.

If submitting via the Jobs page, email the address provided on the job posting. Don’t forget to attach requested photos or other materials.


3

If your minor gets the job

The Casting Director will give you your minor’s booking information. Be sure to write this information down.

You will receive a call time, category, and a show name with a passcode to access your minor’s details at the link below. Be sure to call the Call Time Change Box and enter the 4-digit number given by the Casting Director for all call time changes.

Call Time Change Box
818.562.2966


Notices

Complete required Anti-Harassment training

  • As of January 1, 2021, if you have not completed required anti-harassment training, you are not eligible to be booked by Central Casting. Once you complete the training, you will become eligible to be booked again. If you did not receive an email regarding the required training, please contact technical support at helpme@centralcasting.com. You can find more information on our Required Training page.

Now Casting with our online self-service system

  • Casting Directors are now booking through our online self-service system. Be sure to check your email/texts often, keep your profile updated, and continue to fill out your availability calendar. You can now claim, view, and edit your Central Casting profile online through the log in button in our website menu. If you are already registered with Central Casting, you must claim your profile before you can access it.

We are currently hiring staff

  • Central Casting Los Angeles is currently hiring staff positions. Please see our careers page for more information.

Claim your online profile

  • You can now claim, view, and edit your Central Casting profile online through the log in button in our website menu. If you are already registered with Central Casting, you must claim your profile before you can access it. Please update and fill out your profile completely so Casting Directors can consider you for the right roles.

Paycheck and payroll information

  • Have questions about payroll? For more information on your paycheck and signing up for myEP, read our latest payroll article.

All offices closed to talent and visitors

  • We are closed for New Registration, Re-Registration & Updates, Minors Registration, and all other Central Casting events due to COVID-19. If you are ill, experiencing any symptoms, or feel you have been exposed to COVID-19 do not accept a booking or go to set. All Central Casting offices are closed to talent and visitors at this time. For help with common questions, please see the Updates section of the Talent page.

Now casting babies and toddlers

  • Looking for babies and children up to 4 years old of all ethnicities to work on movies and TV shows. Submit here.

Educational Resources for COVID-19 Testing

  • If you are interested in learning about COVID-19 testing, here are some optional resources to review if you wish: Coronavirus COVID-19 Testing.

Below the Line podcast featuring Central Casting

  • Check out the newest Below the Line podcast featuring Jennifer Bender and Claire Benjamin from Central Casting. This episode discusses how background casting worked before COVID-19 and how the process is changing in response to the pandemic. Click to listen.

Help stop the spread of COVID-19!

Jennifer Bender featured on podcast: There to Here

  • Central Casting’s EVP Jennifer Bender was recently interviewed on the CoLab INC Podcast: There to Here. This is an educational podcast where pros talk nuts and bolts, how they define success in the entertainment industry and how they got from there to here. Jennifer gives her perspective on the current climate of the industry relating to Background Actors. Watch or listen to the podcast.
Black Lives Matter

Central Casting and Entertainment Partners’ global company shut down operations from 9-11am PT on June 9 as a time of reflection for our employees. This was a first step. Over the coming months, our company will create opportunities for meaningful dialogue with our employees and within our industry about social injustice and discuss what we can do as an organization to create change.

Introducing myEP

  • Access your pay history, tax information and more info for all projects paid by Entertainment Partners at my.EP.com. Click here for more details.
Important message from Jennifer Bender

I hope this message finds you and your loved ones safe and healthy. It’s been about 9 weeks since our industry went down due to COVID-19 and I, as well as all of you, am sure ready to get back to work! But of course, we can’t do that until it is safe to do so. Having all of our financial and creative resources end so quickly has been hard on all of us. I wanted to share with you that over these weeks we have been actively involved with meeting with our clients, studios and union to partner in what will be the best path to move us forward and get back to work safely. As more information evolves, we will be sure to communicate it out to you as best we can. In the meantime, stay safe, take good care of yourself, catch up on movies and shows and spend time with your loved ones. We are thinking about all of you and hoping we all can get back to making movies and television again soon!

All my best,
Jennifer

All Background Actors registered with Central Casting

  • Out of an abundance of caution and because your health and safety is very important to us, do not accept a booking, or go to set If you:
    • Are currently feeling unwell or have any flu like symptoms such as fever, a temperature of 100 or greater, a cough or breathing difficulties
    • Have been in close proximity with a person(s) known or suspected to have the Coronavirus (COVID-19) or under quarantine/isolation
    • Have traveled from an area with widespread or ongoing community spread of COVID-19, including New York (unless you are a NY Background Actor already residing or working in NY), Northern California, Washington State, China, Hong Kong, Italy, Japan, Iran, and South Korea

Central Casting Policies and Arbitration Agreement

  • All registered talent with Central Casting are required to comply with Central Casting’s policies which includes a mandatory arbitration agreement. If you choose to continue your employment/casting relationship with Central Casting, your consent to the arbitration agreement is deemed automatic and no action is needed from you, and you may continue to submit for work like you normally do. You are not required to review the arbitration agreement, but if you choose to read it, it is available in our Forms and Policies section. Refusal to comply with Central Casting’s arbitration agreement and policies will mean you are ineligible to work on Central Casting jobs.

Check out our Articles section

  • Brand new articles are available now. Each article has a quick poll. Be sure to cast your votes. Keep checking back as we continue to post regular new content.

42 minutes ago

Central Casting

YOU MUST BE REGISTERED WITH CENTRAL CASTING.

UNION SUBMISSIONS FOR MALES & FEMALES TO PORTRAY HIPSTER NEW YORKERS AGE 20'S TO 30'S. Covid Test on Tues 1/26 in Culver City. Shoots on Thurs 1/28 in Culver City. YOU CANNOT HAVE WORKED THE SHOW ATHENA IN THE LAST 3 MOS UNLESS IT WAS A HUGE CALL. Please submit a current photo to: KristanBSubmissions@centralcasting.com sub line: UBA
... See MoreSee Less

4 hours ago

Central Casting

NON UNION with CAR & SUV
Testing tomorrow Tues 1/26, to work (poss.) Wed 1/27-Thurs 1/28
Car/SUV, no obvious damages, 2012 & newer, (no Red, black, white)

Email CAR PHOTO + NAME + PHONE
+ EMAIL ADDRESS (retyped, associated with your profile)
+ note: Year, Make, Model, & Color
>>> EricaEsubmissions@centracasting.com
(even better to ALSO add your car photo to profile asap if you haven't)

** Must pass covid test to be eligible for work **
... See MoreSee Less

5 hours ago

Central Casting

UNION SUBMISSIONS FOR FEMALES TO PORTRAY AGE 20'S TO EARLY 30'S, VERY ATTRACTIVE FLIGHT ATTENDANTS ON A PRIVATE JET. YOU CANNOT HAVE WORKED THE SHOW ATHENA IN THE LAST 4 MOS. Must be size 6 or smaller. Covid Test on Tuesday 1/26, another Covid Test on 1/27, Fitting on Thurs 1/28 and shoots on 1/29. NO VISIBLE TATTOOS IN SHORT SLEEVES. Please submit a current photo to: KristanBSubmissions@centralcasting.com sub line: STEW ... See MoreSee Less

8 hours ago

Central Casting

**SAG-AFTRA Union Submissions**

Dawaelyne is currently taking submissions for a SAG-AFTRA television series that will be COVID testing on Tuesday. 1/26 AND Wednesday 1/27 to likely work on Thursday 1/28.

He's looking for:
"Handsome Men" - mid 20-40s, male, must be okay with hair cuts and being clean-shaven

"Beautiful Women" - 20-40s, female, with no hair past their breasts.

Please include a current selfie photo in your submission.

If this is you, you're registered with Central Casting and would like to be considered, please send an e-mail with your name, contact number, and photos to: dawaelynejsubmissions@centralcasting.com

Subject Line: WWK 1940s

Please include the role you're submitting for in your e-mail, thanks!
... See MoreSee Less

9 hours ago

Central Casting

***UNION AND NON UNION**

Must be registered with Central Casting!!!!! All possible work dates are contingent upon clearing pre-employment Covid test(s).

Anna is taking submissions for a show that will COVID test Wednesday, 01/27 to work Friday, 01/29.

Looking for WOMEN appearing AFRICAN AMERICAN that fits these size requirements.
Size 00
XXS
5’0”
7 shoe
32B bust
24 waist

If this is you, please submit with a FULL NAME & PHONE NUMBER, AND A CURRENT SELFIE to AnnaKSubmissions@centralcasting.com with the subject line: Mia

NOTE: As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date. Payment will be paid as a quarter of the workday base rate for each test day.

Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
... See MoreSee Less

10 hours ago

Central Casting

**SAG-AFTRA Union Submissions**

Brad is currently taking submissions for a SAG-AFTRA television series that will likely be COVID testing on Wed. 1/27 to likely work Thurs. 1/28 with a possible recall on Fri. 1/29 in the Hollywood area.

We're looking for:
"Cute Guy" - 20-30s, male, to portray African American looks, with a great smile.

"Ballroom BG" - 20-40s, male & female, to portray African American looks. You should be familiar/comfortable moving to music with a partner, likely without a mask.

Please include a current selfie photo in your submission.

If this is you, you're registered with Central Casting, and would like to be considered, please send an e-mail with your name, contact number, and photo to: BradBsubmissions AT centralcasting DOT com

Please include the role you're submitting for in the subject line of your e-mail, thanks!
... See MoreSee Less

10 hours ago

Central Casting

*** Non Union***
RUSHCALL!!!
Must be registered with Central
Stevie is taking submissions for a show Covid testing ASAP -WORKING TOMORROW 1/26. Looking for women who can appear to be in the Military please write out email in your body.
To submit please send PHOTO, EMAIL & NUMBER TO steviemsubmissions@centralcasting.com with the subject line: WOMEN
... See MoreSee Less

12 hours ago

Central Casting

***UNION AND NON UNION**
Must be registered with Central Casting!!!!!
All possible work dates are contingent upon clearing pre-employment Covid test(s).
Cameron is taking submissions for a show that will COVID test Friday, 1/29 to work Monday, 12/1, in LA Area.
Looking for MEN AND WOMEN with REAL experience as a waiter/waitress AND/OR Bartending experience. If this is you, please email:
CameronMSubmissions@CentralCasting.com
Subject Line: Restaurant
PLEASE INCLUDE WHAT EXPERIENCE YOU HAVE. WAITER/WAITRESS AND/OR BARTENDING.

NOTE: As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date. Payment will be paid as a quarter of the workday base rate for each test day.
Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
... See MoreSee Less

12 hours ago

Central Casting

*** Non Union***
RUSHCALL!!!
Must be registered with Central
Stevie is taking submissions for a show Covid testing ASAP -WORKING TOMORROW 1/26. Looking for men who can appear to be in the Military & OKAY WITH POSSIBLE MILITARY HAIRCUT & CLEAN SHAVEN. please write out email in your body.
To submit please send PHOTO, EMAIL & NUMBER TO steviemsubmissions@centralcasting.com with the subject line: HAIRCUT
... See MoreSee Less

13 hours ago

Central Casting

***UNION ONLY***

Must be registered with Central Casting!!!!!
All possible work dates are contingent upon clearing pre-employment Covid test(s).

Ella is taking submissions for a RUSH CALL! COVID TESTS TODAY(MONDAY) 1/25 TO WORK WEDNESDAY 1/27, all in Culver City.

SEEKING EXPERIENCED FEMALE STAND-IN TO PORTRAY 20S-30S AFRICAN AMERICAN(HEIGHT 5'4 TO 5'8)!!!

In order to be considered, you MUST update your profile with a current photo, and you MUST have completed the Anti-Harassment Training in order to work

If this is you, please submit with FULL NAME & PHONE NUMBER & SELFIE to

ellaesubmissions@centralcasting.com

Subject Line: RUSH

NOTE: As a condition of working on set, all talent are required to get Covid-19 test at a production sanctioned testing facility prior to any work date. Payment will be paid as a quarter of the workday base rate for each test day.

Must be okay with any form test (nasal swabs, etc). Additional testing may also be done on workdays. While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn.
... See MoreSee Less

1 day ago

Central Casting

MUST BE REGISTERED WITH CENTRAL CASTING!

UNION SUBMISSIONS FOR MALES & FEMALES TO PORTRAY CAUCASIAN OR HISPANIC, AGE 30'S TO 50'S WHO LOVE DOGS!!!! You will be portraying dog trainers who raise service dogs for the blind and you will be working with dogs. Covid test on Monday 1/25 in Sherman Oaks. Shoots on Weds 1/27 & possibly Thurs 1/28 in Sherman Oaks. YOU CANNOT HAVE EVER WORKED THE SHOW ASTRO. Please submit to: KristanBSubmissions@centrlacasting.com sub line: TRAIN
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1 day ago

Central Casting

MUST BE REGISTERED WITH CENTRAL CASTING!

UNION SUBMISSIONS FOR MALES & FEMALES TO PORTRAY AFRICAN AMERICAN OR ASIAN, AGE 30'S TO 50'S WHO LOVE DOGS!!!! You will be portraying dog trainers who raise service dogs for the blind and you will be working with dogs. Covid test on Monday 1/25 in Sherman Oaks. Shoots on Weds 1/27 & possibly Thurs 1/28 in Sherman Oaks. YOU CANNOT HAVE EVER WORKED THE SHOW ASTRO. Please submit to: KristanBSubmissions@centrlacasting.com sub line: TEACH
... See MoreSee Less

2 days ago

Central Casting

UNION SUBMISSIONS FOR EXPERIENCED FEMALE STAND IN TO PORTRAY ASIAN. HEIGHT 5'3 TO 5'6, AGE 30'S TO 40'S. Covid test on Monday 1/25, Shoots Weds 1/27. Please submit to KristanBSubmissions@centralcasting.com sub line: FEMALE ... See MoreSee Less

2 days ago

Central Casting

UNION SUBMISSIONS FOR EXPERIENCED MALE STAND IN TO PORTRAY AFRICAN AMERICAN HEIGHT 5'11 TO 6'1, AGE 30'S TO 40'S. Covid test on Monday 1/25, Shoots Weds 1/27. Please submit to KristanBSubmissions@centralcasting.com sub line: REPORT ... See MoreSee Less

2 days ago

Central Casting

Must be registered with Central Casting
UNION Submissions
Claire is taking submissions for Union members to play incoming college freshmen. This will covid test on Monday 1-25, Test again Wednesday 1-27, and work is currently scheduled for Friday 1-29. There is also a short zoom training to attend tomorrow (sunday). This works in the Los Angeles area.
Looking for men and women to portray Preppy east coast college freshmen. You should look 18. Men should be clean shaven.
To be considered- please send a current photo to clairebsubmissions@centralcasting.com. Subject - Freshman
Don't forget to include your name and contact information in the email.
Thank you!
... See MoreSee Less

2 days ago

Central Casting

UNION SUBMISSIONS FOR EXPERIENCED FEMALE STAND IN TO PORTRAY AGE 20'S TO EARLY 30'S, AFRICAN AMERICAN. Covid Test on Monday 1/25 and shoots on Weds 1/27 in Culver City. Height 5'4 to 5'8. Please submit to KristanBSubmissions@centralcasting.com sub line: STAND ... See MoreSee Less

2 days ago

Central Casting

UNION OR NON UNION SUBMISSIONS FOR PEOPLE WITH CLASSIC CARS YEARS 1984 TO 1994 IN MINT CONDITION - NO AFTER-MARKET MODIFICATIONS AND CARS MUST BE STOCK COLORS. Please do not submit a car if it is not in this age range. Rate is $250 bump on top of you Union or Non Union base rate.

Also, I am especially looking for people who have already been fit with a Pedestrian change on American Crime Story. Covid test on Monday 1/25 and shoots on Weds 1/27 - all of this in Los Angeles. Please submit a current photo of the car and also let me know if you've already been fit as a Ped on this show. Please email KristanBSubmissions@centralcasting.com sub line: CLASSIC
... See MoreSee Less

3 days ago

Central Casting

Covid test Monday, Works Wednesday
UNION ONLY
LA AREA

Josh is looking for Union BG of all looks who can portrays 20s to 40s with UPSCALE CARS. No White, Red, or any BRIGHT colors. It will be shot possibly during the dark (not necessarily a night call). If this is you, email JoshESubmissions@CentralCasting.com using the subject line "Upscale Cars" and include your Name, Phone #, and a recent photo of yourself (and if you haven't one so, upload it to your profile!). Please also include your cars COLOR, YEAR, MAKE, AND MODEL. You'll know if your car is upscale or not, please use your best judgement when submitting.

As a condition of working on set, all talent are required to get a paid Covid-19 test(s) at a production sanctioned testing facility prior to any work date(s). Payment will be paid as a quarter of the workday base rate for each test day.
The test performed is a mid-nasal swab. Additional testing may also be done on workdays.
While at the test facility and on set, Production requires that a face mask that covers your nose and mouth be worn. All possible work dates are contingent upon clearing these tests.

Thanks!
... See MoreSee Less

3 days ago

Central Casting

UNION SUBMISSIONS FOR EXPERIENCED FEMALE STAND IN - This will work the next few mos, so please only submit if you are avail. Covid Test on Saturday 1/23, Starts shooting on Tuesday 1/26 and shoots every Tuesday thru Saturday until the 2nd week of April. See specs below. Test Saturday is in DTLA, but we mostly shoot in Santa Clarita.

Female to portray Hispanic, 5'7 to 5'9, age 20's to early 30's, size 8 or smaller, dark hair. YOU MUST HAVE A LOT OF STAND IN EXPERIENCE. Please send a selfie, and a detailed description of your experience to: drodriguez@centralcasting.com sub line: CHRIS
... See MoreSee Less

Load more

We are closed for Re-Registration and Updates and all other events due to COVID-19.

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Daily Schedule

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Profile Management

When you register your minor with Central Casting, you create an online profile where you can manage their availability, update their photos and contact information, and respond to job inquiries in our online self-service system. Our Casting Directors use your child’s online profile to consider them for roles.

If you previously registered your minor with Central Casting before the launch of our online self-service system, a profile has already been created for them. To access your child’s information, please claim their profile using the email address they have on file with Central Casting.

Required Training

Parents or legal guardians of minors age 13 and younger should take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that they have completed the training and will explain the material to the minor. Minors age 14 and above need to take the training themselves to remain active and eligible to be booked.

More information

Profile Management FAQs

For technical support, please contact 855.500.2055.

Frequently Asked Questions

Being Booked

Your minor is booked when you accept an offer for work and receive details.

It’s important to write down your minor’s work information so you’re prepared when you head to set.

When a Casting Director contacts you about work for your minor, you will often receive an alert in their profile and an email through our online self-service system. We recommend setting up email alerts so you never miss a message from Central Casting. To learn how to set up email alerts on your device, read these instructions.

FAQs

  • What do I do if my minor is going to be late or needs to cancel?

    If your minor is working on a non-union voucher call 818.562.2799. If your minor is working on a SAG-AFTRA voucher call 818.562.2700. If you cancel, we ask that you give us enough notice to replace your minor. Please note: You may not cancel via text message. You must call our office.


  • Is there a guarantee of work?

    No, there is no guarantee of work because the needs of productions change every day. Due to the nature of background work, Central Casting can never offer full-time employment to any of the talent (i.e., the child actors) it employs.


  • What does “checking your avail” and “first avail” mean?

    This means casting is prepping a scene for a future date and is checking your minor’s availability. If you do confirm availability, please mark your calendar to limit conflicts. Your minor becomes “first avail” (first available) for that show. Typically in these situations, casting will not be able to hire your minor until the show looks at their picture submission and approves the look. After that, they will usually not release any booking until late afternoon the day before the shoot.

    If your minor is offered another booking on the same day, we ask for you to give us the courtesy of the “first right of refusal.” Just let us know so we can inform our show. They may option to offer to hire your minor first. Your minor is still able to be hired elsewhere if we are unable to confirm a booking for them.


  • How do I get my minor’s details?

    You will receive a show name and 4-digit passcode from a Casting Director to access your minor’s Details Blog via our Details page. If you receive details via a SMS text message you must reply YES to the booking text message. The Details Blog will include a Call Time Change Box number for you to call to for minor’s call time changes and booking updates. Please review all provided information to ensure your minor is ready for work when you arrive to set. You can access the Call Time Change Box by calling 818.562.2966 and entering the 4-digit number given by the Casting Director.


  • What happens if I miss a call from Central Casting?

    Always check your voicemail. Do not call back until you have checked your voicemail to ensure the Casting Director did not leave specific instructions. If no message was left, wait and see if you receive a call back. If you do not receive a call back, assume your minor is no longer needed.


  • What is a rush call?

    Rush calls are for immediate same-day work. This is usually to replace a “no show.” When you respond to a rush call, you may be required to get to the set location within an hour or less after being booked.


  • Why has my minor not been contacted for work in a while?

    Our Casting Directors book Background Actors based on the needs of production. Be sure to fill out your child’s profile thoroughly and accurately so Casting Directors know the types of roles they can portray. You can also check our Jobs page for work opportunities.


  • What can I do to help my minor get booked?

    Through our online self-service system, you can now edit your minor’s online profile and receive job inquiries from Casting Directors. Here are some tips to ensure you’re putting your child in the best position to be booked.

    1. To get booked by Central Casting, you must first claim your minor’s online profile. To claim, select the log in button in our website menu, then choose the claim profile option. Once claimed, you will be able to log in and get jobs through our online self-service system.
    2. Casting Directors use the information in your child’s profile, like hair color, eye color, sizes, etc., when booking their shows. By filling out their profile completely and accurately, your minor will show up in more searches for roles they fit.
    3. Upload photos of your child in different looks and wardrobe. Casting Directors use these photos to make sure your minor’s look fits the role.
    4. Manage your child’s availability calendar. Keeping their availability up to date lets Casting Directors know when to contact you for work and helps ensure they don’t become double booked.
    5. Reply to emails and texts promptly. You will receive availability messages, job inquiries, and other communications from Central Casting via email. Be sure to enable alerts so you never miss a job opportunity. Also, add DoNot-Reply@centralcasting.com to your safe sender list, so emails don’t get lost in junk or other folders. Casting Directors may also reach out via text message and you can also view all communications in the messages folder of your minor’s online profile.

Messaging

  • How do I submit my minor for work?

    Casting Directors will contact you directly when your child fits the look or requirements for a role. Be sure to completely fill out their online profile and add additional photos in different looks so Casting Directors can consider them for a variety of roles.


  • How do I know the message came from Central Casting?

    Emails will always come from DoNot-Reply@centralcasting.com and include a link to reply to the message via your online profile. SMS text messages can come from a variety of numbers, but will always include a link to reply via our online self-service system. These inquiries will also appear in your minor’s online profile.

    Emails from Central Casting will include your name, a message from the casting director, and a link to our online self-service system.

  • What happens after I respond to a message?

    Our Casting Directors will review their responses then reach out if they intend to book your child. If they are not selected, you may not hear from anyone. Remember, your minor is booked when you accept an offer for work and receive details.


  • What does the phrase “without time restrictions” mean?

    When booking, Casting Directors may not know the call time (which can often change before the shoot), so they need you to have completely open availability on the date in question. For example, if your child cannot work between 3-4pm, they are not available without time restrictions.


  • I didn’t see the message until later. Can I still respond?

    Yes, always respond as soon as you can. Some messages will expire after a certain amount of time. When this happens, you will see a notification that submissions are closed. We recommend enabling alerts for Central Casting through your email provider so you can always respond to job inquiries on time.


  • Can I respond to multiple avail messages?

    Yes, you are responsible for letting Central Casting know when your minor is available to work. Once booked, you are also responsible for them not becoming double booked. If your child is on first avail, please let that Casting Director know before accepting another offer.


  • How do I know you received my response?

    After you respond to a message, you will be sent a notification detailing your response and confirmation we received it.


  • Why am I unable to reply to an availability message?

    Casting Directors may only accept responses for a certain period of time and your message may have expired. If the message has expired and we’re no longer accepting submissions for the role for which you were contacted, you will see a page that explains this when you try to respond.


  • What if I don’t hear back from a Casting Director?

    If you don’t hear back with an offer for work and details, your minor is not booked. However, given the volume of roles they are booking, please be patient as it may take them some time to respond.


  • What are my child’s booking details?

    Once you have accepted an offer for work, the Casting Director will let you know how to access your minor’s details, which will likely be in the form of a Details Blog. To access their details, enter the show name and passcode given to you in the My Details section of our website. Casting Directors get booking information as it comes in from production, so you likely will not receive details until the evening before the shoot.


  • Do I still have to call the Call Time Change Box for my call time changes?

    Yes, your minor’s call time changes will be updated on the Call Time Change Box. You can find the Call Time Change Box information in their Details Blog.


  • If I receive a message, does that mean my child is officially booked?

    You are not booked unless you accept an offer for work and receive details.


  • What if I respond to a message then never hear back from the Casting Director?

    Thank you for replying. Your response lets the Casting Director know your child is interested and available to work, but does not guarantee they will be booked. Depending on the casting volume, you may not hear back.


  • Can I reply directly to a text message?

    No, our texting numbers are only formatted to send outbound text messages from our online self-service system. When you respond to a text message directly, you will get a message indicating that you can only reply “Stop” to end text communication. We do not accept “yes,” “no,” or any other response through text message.


  • Can I call the number I received the text message from?

    No, our texting numbers are only formatted to send outbound text messages from our online self-service system. Please call our main line at 818.562.2700.


  • Why was there a link in my message?

    While you may receive an email or text message, all communication with Casting Directors happens through our online self-service system. Each communication will include a link to your minor’s online profile where you can reply to the message.


  • Can I get messages in a language other than English?

    No, the messages are only in English.


  • I’m not getting text messages. Does T-Mobile’s business message “opt-out” feature prevent me from receiving text messages from Central Casting?

    Yes. T-Mobile has released a feature that allows their customers to “opt-out” of business messages. In order to receive text messages from Central Casting, T-Mobile users will need to contact T-Mobile support at 1.800.866.2453 and ask for this feature to be turned off. Once the opt-out is removed, you will be able to receive messages from Central Casting. Even if you are a T-Mobile customer who has received text messages from Central Casting in the past, please check with T-Mobile to ensure you do not have the opt-out feature enabled.


  • Can I change my response?

    If your minor’s availability has changed after responding to a message, please call our office at 818.562.2700.


  • I’m not registered with Central Casting. Why am I getting these messages?

    We apologize for the inconvenience. Most likely your phone number was previously owned by someone registered with us, or provided to us in error.


  • Can I opt out of SMS messaging?

    As an employee of Central Casting you provided your mobile number to us so that we can contact you about jobs for which your child would be a potential match. However, if you no longer want us to reach out to you via text message, please reply “STOP” to the text message you received.


  • How do I set up email alerts on an iPhone?

    Adding Central Casting as a VIP sender ensures you don’t miss out on job inquiries and other communications. If you have an iPhone, follow these steps. If you have another device, please check your email app settings.

    1. Open an email from Central Casting
    2. Tap on Central Casting in the “from” field at the top of the page
    3. Select “add to VIP” below Central Casting’s contact information

On Set

Once your child actor has booked a job, they are ready to get on set!

A guardian must always accompany a minor on set. It’s important to show up on time and camera ready. When you and your minor arrive, check in with your contact and get your minor’s voucher.

Be sure to read our article What to Do When Your Minor Books a Job for everything you need to know about being on set.

FAQs

Payroll

When your minor registers with Central Casting, we become their employer and, in most cases, are responsible for paying them. You’ll know they are paid by us if their voucher says Central Casting and/or Entertainment Partners. Payroll and casting are handled separately, so if you have questions about your child’s paycheck, contact our payroll department directly.

For payroll updates, read our article Your Paycheck and Other Payroll Questions Answered.

Contact payroll
800.562.2718
(select option #3 when prompted)

myEP

To change your minor’s address, view their pay history, compare paychecks, and more, log in or sign up with myEP. When signing up for the first time, please use the same email address your minor has on file with Central Casting. To learn more, watch the myEP video from Entertainment Partners.

FAQs

Re-Registration and Updates

We are closed for Re-Registration and Updates, New Registration Onboarding, and all other events due to COVID-19. Our notices have the most up-to-date information, please check them for updates.

Once registered with Central Casting, you can update your minor’s profile information and add additional photos by logging in to their online profile. By keeping your child’s information current, our Casting Directors can consider them for a variety of roles.

Address change
To change your minor’s address with payroll, please log in or sign up with myEP. If signing up for the first time, please use the email address your minor has on file with Central Casting. It’s important that the minor’s email is unique and not the same one listed in the file of parents or guardians registered with Central Casting.

To change your minor’s address with casting, please log in to their online profile.

Work permit
Please send updated work permits to workpermitupdate@centralcasting.com

FAQs