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how to get work
Already registered your child? Bookmark this page for everything you need to get your minors booked on set.
Check your messages
Casting Directors will either email or text to check your minor’s availability and ask follow up questions. You can also directly respond to these messages through the inbox in your minor’s online profile.
Be sure to fill out the availability calendar in their profile, which Casting Directors will use when considering them for roles.
You can also check our Jobs page for roles they fit.
If you are available
Reply to the message as soon as possible and be sure to answer all relevant questions.
If submitting via the Jobs page, email the address provided on the job posting. Don’t forget to attach requested photos or other materials.
If your minor gets the job
When you’re booked, the Casting Director will tell you how to get your minor’s details and call time changes. This will likely be in the form a Details Blog and a Call Time Change Box phone number. Be sure to write this information down for reference.
If your production is using SmartVoucher, be sure to approve your minor’s voucher before leaving set so you can raise any queries with production.
Notices
Saturday Minors Talent Onboarding
- Jun 11: We will be holding Saturday Minors Talent Onboarding sessions from 9am-12pm and 2pm-6pm. Reservations required. Reserve Now.
Now hiring multiple positions
- Central Casting is looking for talented individuals to join our casting staff in our Los Angeles, New York, and Georgia offices. Learn more about our casting positions and other staff opportunities on our Careers page.
COVID-19 booster requirement effective March 15, 2022
- Updates to the Return to Work Agreement regarding productions with a mandatory vaccination policy for Zone A. For details, see the Return to Work Agreement page.
NY Whistleblower Protection
- For information about New York’s protections for workers who engage in whistleblower activity: Available here.
Text Messages From Central Casting
- We are aware that some of our text messages are being blocked by certain service providers and we are currently working to resolve the issue. Be sure to regularly check your email on file for messages from Casting Directors. All communications from Central Casting also appear in the inbox of your online profile.
Update to online profile regarding vaccination status
- In your online profile, you now have the option to specify if you are fully vaccinated against COVID-19 or are seeking religious/medical exemption. Log in to your profile, open the “Key Information” tab, and scroll to the “COVID-19 vaccination question” to update. You can learn more on our Return to Work Agreement page.
Direct Deposit for Background Actors
- Central Casting is excited to announce a direct deposit payment option for Background Actors! If you’d like to be paid by direct deposit instead of paper checks, you can sign up through myEP once then will receive all payment via direct deposit for productions where Central Casting provides casting services and Entertainment Partners handles payroll. Learn More.
Introducing SmartVoucher
- Central Casting is excited to announce SmartVoucher, our new digital voucher platform. In order to use SmartVoucher, you will need to claim your online profile if you haven’t already. You can find more information on SmartVoucher on the Talent page. Learn more.
Tech support chat
- Our tech support chat is now available between 6am-6pm PT for technical help with your online profile, email updates, required training questions (Los Angeles and New York only), and more. Note: technical support and casting are separate. If you need to cancel, are going to be late, have questions about your booking, or other casting related inquiries, you must contact your Central Casting office.
Sick and Safe Time Act
- We are making available to you the Notice of Employee Rights – New York City Earned Sick and Safe Time Act. Available here.
Central Casting Policies and Arbitration Agreement
- All talent signed up with Central Casting are required to comply with Central Casting’s policies which includes a mandatory arbitration agreement. If you choose to continue your employment/casting relationship with Central Casting, your consent to the arbitration agreement is deemed automatic and no action is needed from you, and you may continue to submit for work like you normally do. You are not required to review the arbitration agreement, but if you choose to read it, it is available in our Forms and Policies section. Refusal to comply with Central Casting’s arbitration agreement and policies will mean you are ineligible to work on Central Casting jobs.
Check out our Articles section
- Articles are available now. Each article has a quick poll. Be sure to cast your votes. Keep checking back as we continue to post regular new content.
CASTING BABIES FOR new television show (Ages 1MONTH-18MONTHS), to portray the child of principal actor (We will also accept both single babies and twins!) This is for COVID Test THURSDAY MAY 26TH and filming FRIDAY, MAY 27TH. The testing will be in Manhattan, while the filming is in Brooklyn. They would need to have Valid Work Permit/Trust Account/i9 Documents.
Baby Rates:
Single Toddler- Covid test- $100 stipend. Work day(s)- $250
Twins- Covid test- $100 stipend. Work day(s)- $250
PARENTS/ GUARDIANS/ CHAPERONES MUST FALL INTO EITHER OF THE TWO FOLLOWING CATEGORIES: (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet either of the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this particular Production. The Work Date is FRIDAY, MAY 27TH and COVID testing is THURSDAY MAY 26TH. Must be available for Work and Testing dates.
If available and meet requirements, please email the following to bgsubmissions@centralcasting.com
use the subject line "BABY, your child's name"
1. Parent/guardian name & phone number
2. Baby name
3. Recent photo of the toddler. From this week. No hats, or sunglasses in the photo. Nothing that will obstruct seeing the baby.
4. DOB
6. Clothing size
7. Does your child currently have a valid NYS minor's child performer permit?
8. Does your child already have a trust account set up?
9. What I-9 ID's would you use for your baby?
Thank you!
EVER’S BLUEBERRY IS SEEKING ADULTS OR MINORS (AGES 9-12) TO PHOTO DOUBLE A WHITE BOY, 4’7”, 75 LBS, BROWN HAIR. TESTING 6/3, INTERVIEWING 6/6 IN NYC. IF SELECTED, MUST HAVE OPEN AVAILABILITY 6/8-7/1. MUST HAVE VALID I9 DOUCMENTATION; MINORS MUST HAVE VALID WORK PERMIT AND TRUST ACCOUNT. IF AVAILABLE, PLEASE SEND THE FOLLOWING TO MELISSAMSUBMISSIONS@CENTRALCASTING.COM:
-Current photo showing your hair length and style
-Current sizes (height, weight, wardrobe sizes)
EVER’S BLUEBERRY has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet either of the criteria mentioned above AND testing negative for COVID. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this particular Production.
If you meet this criteria, please submit WITHOUT PROVIDING ANY ADDITIONAL INFORMATION AT THIS TIME. If you are selected, you will be given separate information on how to provide evidence to the production that you fall within the two categories mentioned above. Any job offer will be conditioned on satisfactorily showing such evidence to the production AND testing negative for COVID. (Note: If you are selected, only Production will collect and verify your proof of disability/religious belief (if applicable to you), but both Central Casting and Production will each separately collect and verify your proof of vaccination.)
CASTING TWIN TODDLERS FOR new television show (Ages 2-3), to portray the child of principal actor (We will also accept single toddlers who may match this). This is for Covid Test SUNDAY, MAY 22ND and filming TUESDAY, MAY 24TH. The testing will be in Manhattan, while the filming is in Staten Island. In the scene, the toddler is eating a cookie, please note any specific allergies when submitting.
They would need to have Valid Work Permit/Trust Account/i9 Documents.
Baby Rates:
Single Toddler- Covid test- $100 stipend. Work day(s)- $200
Twins- Covid test- $100 stipend. Work day(s)- $250
Triplets- Covid test- $100 stipend. Work day(s)- $300
Production is seeking people who are TWINS (Toddlers), Ages 2-3 who can portray Latinx AND CHAPERONES MUST FALL INTO EITHER OF THE TWO FOLLOWING CATEGORIES: (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet either of the criteria mentioned above. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this particular Production. The Work Date is Tuesday, May 24th and COVID testing is on Sunday, May 22nd. Must be available for Work and Testing dates.
If available and meet requirements, please email the following to bgsubmissions@centralcasting.com, and use the subject line "TODDLER, your child's name"
1. Parent/guardian name & phone number
2. Baby name
3. Recent photo of the toddler. From this week. No hats, or sunglasses in the photo. Nothing that will obstruct seeing the baby.
4. DOB
6. Clothing size
7. Does your child currently have a valid NYS minor's child performer permit?
8. Does your child already have a trust account set up?
9. What I-9 ID's would you use for your baby?
Now casting MINORS 8-14 years old for a new show to portray Kids Going to School / Kid in Park COVID testing will be on Tuesday 5/17, and the work date on Thursday, 5/19.
Please note that Parents/Guardians must be Fully Vaccinated + Booster (if eligible) and all minors ages 5-11 will need to be Fully Vaccinated in order to remain eligible for work.
Minor’s 12 years old must be fully vaccinated and have received the Booster shot if eligible.
The Parent/Guardian bringing the child to the test must also test and be the same one to bring them to the work days.
Dates: COVID TEST – 5/17 & WORK DATE – 5/19
Testing Rate: $30 Covid Test Stipend
Work Day Rate: $165/10 NONUNION
Role: Kids Going to School/ Kids in Park (Children Ages 8-14)
Location: NYC Area, Interiors/Exteriors
Other Info: Must be available for Covid Test & Work Date.
WHEN SUBMITTING, Please send the following information to keithrsubmissions@centralcasting.com
Full Name and Age of Minor:
Name of the parent/guardian taking the minor to testing AND filming:
Current Photo:
WORK PERMIT:
TRUST ACCOUNT:
WHAT i9 ID’S THEY CAN PROVIDE: A VALID PASSPORT OR VALID PHOTO ID + OFFICIAL BIRTH CERTIFICATE AND/OR OFFICIAL SOCIAL SECURITY CARD:
(A Passport works best, however if you don’t have a passport you must provide valid photo ID AND an official birth certificate or official Social Security Card).
Phone Number:
Email for minor:
Email for Guardian:
If they fall under one of the above COVID MANDATE categories, please type YES/NO:
This show has a mandatory vaccination policy for all Zone A workers, including Background Actors, Stand-Ins, and other talent ages 5 and above working on its set. To be eligible to work on this production, you must be (1) either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination. Any offer of work is “conditioned” on you providing adequate proof to Production that you meet either of the criteria mentioned above AND testing negative for COVID. If you are unable to show adequate proof to Production, then you are ineligible to be hired for this particular Production.
If you meet this criteria, please submit WITHOUT PROVIDING ANY ADDITIONAL INFORMATION AT THIS TIME. If you are selected, you will be given separate information on how to provide evidence to the production that you fall within the two categories mentioned above. Any job offer will be conditioned on satisfactorily showing such evidence to the production AND testing negative for COVID. (Note: If you are selected, only Production will collect and verify your proof of disability/religious belief (if applicable to you), but both Central Casting and Production will each separately collect and verify your proof of vaccination.)
Saint-X is looking for SAG/NON UNION African American men to portray bucket drummers. Must have experience / must have buckets you can bring with you. Covid Test is Sunday, May 15th and Filming would be Tuesday, May 17th. Testing will be in Manhattan, filming will be in Brooklyn. If you fit this role, please email joshgsubmissions@centralcasting.com with the subject line "BUCKET DRUMMER" In the body of the email, please include photos and/or video of you with your bucket drums. Please confirm your Name, Phone Number, SAG/Non Union status, and note if you are registered with Central Casting.
This production is requiring all Zone A cast & crew be vaccinated against COVID-19 and to be considered for work you MUST FALL INTO EITHER OF THE TWO FOLLOWING CATEGORIES: (1) fully vaccinated with the COVID-19 vaccine (meaning more than 14 days have passed since you received both the initial and second shot of Pfizer or Moderna, or since you received the single shot of Johnson & Johnson) or (2) have a disability or sincerely held religious belief that prevents vaccination. Any job offer will be conditioned on satisfactorily showing such evidence to the production AND testing negative for COVID.
If you meet this criteria, please submit WITHOUT PROVIDING ANY ADDITIONAL INFORMATION AT THIS TIME. If you are selected, you will be given separate information on how to provide evidence to the production that you fall within the two categories mentioned above. Any job offer will be conditioned on satisfactorily showing such evidence to the production AND testing negative for COVID. (Note: If you are selected, only Production will collect and verify your proof of disability/religious belief (if applicable to you), but both Central Casting and Production will each separately collect and verify your proof of vaccination. Minors age 4 or younger do not need to be vaccinated at this time.)”
FBI SEASON 4 SEEKING UNION AND NON-UNION MALES TO PORTRAY A HIGH SCHOOL LACROSE PLAYER. TESTING WILL BE ON FRIDAY 5.6 AND WORK MONDAY 5.9
LOOKING FOR BG WITH REAL LACROSE PLAYING EXPERIENCE THAT CAN PROVIDE THEIR OWN GEAR (PARDS, CLEATS, HELMET, STICK, ETC).
INT/EXT SHOOT FOR CURRENT SEASON. TESTING WILL BE IN GREENPOINT BROOKLYN AND WILL WORK IN RYE, NY. TRANSPORTATION WILL BE PROVIDED TO RYE, NY FROM MANHATTAN.
THIS WILL BE THE SPECIAL ABILITY RATE. $192/8. $100 TESTING STIPEND IF SAG. $60 TESTING STIPEND IF NON-UNION.
PLEASE EMAIL A CURRENT PHOTO, CURRENT WARDROBE SIZES, LACROSSE EXPERIENCE, WHAT GEAR YOU CAN PROVIDE, UNION STATUS, AND CONTACT INFORMATION TO JEFFREYWSUBMISSIONS@CENTRALCASTING.COM WITH "LACROSSE PLAYER 5.9" IN THE SUBJECT LINE.
*STILL LOOKING*
FBI SEASON 4 IS SEEKING UNION AND NON-UNION MALES TO PORTRAY A HIGH SCHOOL LACROSE PLAYER. TESTING WILL BE ON FRIDAY 4.29 AND WORK MONDAY 5.2.
LOOKING FOR BG WITH REAL LACROSE PLAYING EXPERIENCE THAT CAN PROVIDE THEIR OWN GEAR (PARDS, CLEATS, HELMET, STICK, ETC).
INT/EXT SHOOT FOR CURRENT SEASON. TESTING WILL BE IN GREENPOINT BROOKLYN AND WILL WORK IN RYE, NY. TRANSPORTATION WILL BE PROVIDED TO RYE, NY FROM MANHATTAN.
THIS WILL BE THE SPECIAL ABILITY RATE. $192/8. $100 TESTING STIPEND IF SAG. $60 TESTING STIPEND IF NON-UNION.
PLEASE EMAIL A CURRENT PHOTO, CURRENT WARDROBE SIZES, LACROSSE EXPERIENCE, WHAT GEAR YOU CAN PROVIDE, UNION STATUS, AND CONTACT INFORMATION TO JEFFREYWSUBMISSIONS@CENTRALCASTING.COM WITH "LACROSSE PLAYER 5.2" IN THE SUBJECT LINE.
FBI SEASON 4 IS SEEKING NON-UNION MINORS TO PORTRAY HIGH SCHOOL STUDENTS (13-17YRS).
TESTING WILL BE FRIDAY 4.29 IN GREENPOINT BROOKLYN AND WORKING MONDAY 5.2 IN RYE, NY. TRANSPORTATION PROVIDED IF NEEDED FROM MANHATTAN.
WORK RATE $165/10, $60 TESTING STIPEND.
PLEASE EMAIL A CURRENT PHOTO, SIZES, AGE, NAME OF GUARDIAN THAT WILL TEST AND BE ON SET WITH THEM TO JEFFREYWSUBMISSIONS@CENTRALCASTING.COM WITH “STUDENT 5.2” IN THE SUBJECT LINE.
MUST HAVE UPDARED WORK PERMIT, TRUET ACCOUNT, AND IDS.
This production requires all cast & crew in Zone A, including background actors ages 5 and above, to be vaccinated against COVID-19. In order for you to be considered for work, you MUST FALL INTO EITHER OF THE FOLLOWING CATEGORIES: (1) you are either (a) fully vaccinated with the COVID-19 vaccine AND received a “Booster” if you are eligible for a Booster according to CDC guidelines (click here to check if you are eligible for Booster) (Also: if you received the AstraZeneca and Novavax vaccines, then three doses of any combination of Pfizer, Moderna, Johnson & Johnson, AstraZeneca, or Novavax vaccines would deem you Boosted) or (b) fully vaccinated with the COVID-19 vaccine but not yet Booster-eligible; or (2) have a medical disability or sincerely-held religious belief that prevents vaccination.
If you meet either of the two categories above, please submit WITHOUT PROVIDING ANY ADDITIONAL INFORMATION AT THIS TIME. If you are selected, you will be given separate information on how to provide evidence to the production showing you fall within either of the two categories mentioned above. Any job offer will be conditioned on satisfactorily showing evidence of full vaccination or receiving an email confirmation from NBCUniversal Human Resources stating your accommodation request is approved. (Note: If you are selected, only Production will collect and verify your proof of disability/religious belief (if applicable to you), but both Central Casting and Production will each separately collect and verify your proof of vaccination.)
FBI SEASON 4 IS SEEKING UNION AND NON-UNION MALES TO PORTRAY A HIGH SCHOOL LACROSE PLAYER. TESTING WILL BE ON FRIDAY 4.29 AND WORK MONDAY 5.2.
LOOKING FOR BG WITH REAL LACROSE PLAYING EXPERIENCE THAT CAN PROVIDE THEIR OWN GEAR (PARDS, CLEATS, HELMET, STICK, ETC).
INT/EXT SHOOT FOR CURRENT SEASON. TESTING WILL BE IN GREENPOINT BROOKLYN AND WILL WORK IN RYE, NY. TRANSPORTATION WILL BE PROVIDED TO RYE, NY FROM MANHATTAN.
THIS WILL BE THE SPECIAL ABILITY RATE. $192/8. $100 TESTING STIPEND IF SAG. $60 TESTING STIPEND IF NON-UNION.
PLEASE EMAIL A CURRENT PHOTO, CURRENT WARDROBE SIZES, LACROSSE EXPERIENCE, WHAT GEAR YOU CAN PROVIDE, UNION STATUS, AND CONTACT INFORMATION TO JEFFREYWSUBMISSIONS@CENTRALCASTING.COM WITH "LACROSSE PLAYER 5.2" IN THE SUBJECT LINE.
TV Series seeking REAL HIGH SCHOOL or COLLEGE FOOTBALL TEAM for a practice scrimmage scene - COVID test in Manhattan & filming in New Jersey. Filming exterior. COVID test and filming dates currently TBD but will likely take place sometime between May 9-27th. For consideration, please email Alex at alexcsubmissions@centralcasting.com the following information - use the subject line 'FOOTBALL TEAM':
- Your name
- Phone number
- Name of football team and the high school or college they represent (if applicable)
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Daily Schedule
Ensure Your Minor is Active
Minor’s child performer permits are valid for 12 months. You can apply for a child performer permit on the NY Department of Labor website.
If you need to receive your permit by a certain date, the DOL says to allow 15 days for processing.
Per New York law, minors must also have a Child Performer Trust account. You can learn more about trust accounts on the DOL’s Child Performer Trust Accounts page.
Email your child’s new permit to: regccny@centralcasting.com
We will update your minor’s profile within 2 business days.
For more about anti-harassment training, please visit our Required Training page.
First claim your child’s profile, then log in to update their information. Be sure to update their look and sizes as they change and upload current photos.
Profile Management
When you register your minor with Central Casting, you create an online profile where you can manage their availability, update their photos and contact information, and respond to job inquiries in our online self-service platform. Our Casting Directors use your child’s online profile to consider them for roles.
If you previously registered your minor with Central Casting before the launch of our online self-service platform, a profile has already been created for them. To access your child’s information, please claim their profile using the email address they have on file with Central Casting.
Required Training
Parents or legal guardians of minors age 13 and younger should take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that they have completed the training and will explain the material to the minor. Minors age 14 and above need to take the training themselves to remain active and eligible to be booked.
Profile Management FAQs
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How do I access my minor’s online profile?
If you have previously registered your child with Central Casting, you must first claim their online profile. Once you have claimed their profile you can access it by selecting the log in button in our website menu.
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Why do I need to claim my minor’s online profile?
If you signed your child up with Central Casting before the launch of our online self-service platform, they had a profile in our casting platform, but did not have access to view or edit it. A profile has been created for them in our new online platform, which you must claim before you can view, make changes, and book your minor through our online self-service platform.
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I already have a myEP username and password for my child. Can I use that to claim and log in to their profile?
Yes, if you already have myEP login credentials, please use that information to claim and log in to your child’s Central Casting online profile. If you created a myEP account with an email address that is not connected to your minor’s Central Casting file, you will instead need to claim their profile using the email they have on file with Central Casting. If you are unable to claim their profile, please contact our customer support team at 855.500.2055.
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What internet browsers are supported?
Please note that the online self-service platform is not compatible with the Microsoft Edge browser. Chrome and Safari are recommended browsers.
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My minor’s information matched with a talent profile that isn’t theirs. What do I do?
First, confirm that you entered the correct information. If you entered the correct information, but the matched profile is not your minor’s, please contact technical support at 855.500.2055, helpme@centralcasting.com, or by tech support chat. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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What if I forgot the password associated with my minor’s profile?
To reset their password, first enter their email address on the log in screen. When prompted to enter the password, select the “forgot password” option. We will send reset instructions to the email address they have on file.
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My minor shares an email with another family member who has already claimed their profile, what do I do?
If you are a minor, have your parent or legal guardian contact our technical support team to update the email address on file* at 855.500.2055, helpme@centralcasting.com, or by tech support chat.
If you are an adult, contact our technical support team to update the email address on file* at 855.500.2055, helpme@centralcasting.com, or by tech support chat.
* If you call, you will be asked for verification information such as, the legal name, date of birth and last 4 of the SSN on file. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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I no longer have access to my child’s email address on file with Central Casting. How do I claim their profile?
If you are an adult, contact our technical support team to update the email address on file* at 855.500.2055, helpme@centralcasting.com, or by tech support chat.
* If you call, you will be asked for verification information such as, the legal name, date of birth and last 4 of the SSN on file. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.
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Do I have to create a new profile if my minor is already registered with Central Casting?
No, if you already registered your child with Central Casting, their profile information has been transferred to the new online self-service platform. To access your minor’s information, you will need to claim their profile by using the e-mail address they have on file with Central Casting.
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How do I deactivate or activate my minor’s profile?
To deactivate your minor’s profile, log in, select the “Profile” option in the main menu, then choose the “Manage” tab. Once in the Manage tab, click the checkbox next to your minor’s profile name, then tap the “Deactivate Profile” button. A message will appear confirming that their profile was deactivated. Your minor’s profile will now appear inactive in our casting platform.
To activate your minor’s profile, log in, select the “Profile” option in the main menu, then choose the “Manage” tab. Once in the Manage tab, click the checkbox next to your minor’s profile name, then tap the “Activate Profile” button. A message will appear confirming that their profile was activated. Your minor’s profile will now appear active in our casting platform.
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Did the changes I made to my minor’s profile save?
Changes you make to your child’s profile save automatically. Once you update information, the field will highlight in blue, indicating the information has been accepted and saved. If there’s an error, the field will highlight red and give a warning message.
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How do I update my contact information?
You can update your phone number and address in the Contact Information section of your profile.
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How do I delete photos from my minor’s profile?
To delete a photo, navigate to the Photographs section of your minor’s profile. Find the photo you wish to delete and click the trash icon underneath it. Please note you cannot remove the photos that were taken by Central Casting during Talent Onboarding.
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How many photos can I add to my minor’s profile?
You can upload a maximum of 50 photos to their profile in a variety of looks.
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How do I change the email address associated with my minor’s profile?
Currently, you cannot change the email associated with your minor’s profile through the online self-service platform.
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Why won’t my child’s photo upload to their profile?
Please check to make sure the photo is in .jpeg or .png format. Our online platform does not accept photos in other formats, like .pdf.
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My minor’s sizes have changed. How do I update them?
You can update your child’s sizes and measurements in the Appearance section of their profile.
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How do I change the account settings in my minor’s profile?
When you are logged in to their profile, you will see a triangle either in the upper right desktop menu or on the bottom of the mobile menu. Clicking the triangle will give you additional options, including the Account Settings.
For technical support, please contact 855.500.2055, helpme@centralcasting.com, or tech support chat.
Frequently Asked Questions
Being Booked
Casting Directors use multiple tools to book Background Actors, including seeking submissions on our Jobs page and sending availability messages through our messaging platform.
Your child is booked to work when you accept an offer for work and receive their details.
FAQs
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What do I do if my minor is going to be late or need to cancel their booking?
Call 646.205.8244 ext. 4. If you cancel, we ask that you give us enough notice to replace your child. Note: You cannot cancel via text message. You must call our office.
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Is there a guarantee of work?
No, there is no guarantee of work because the needs of productions change every day. Due to the nature of background work, Central Casting can never offer full-time employment to any of the talent (i.e., kid actors) it employs.
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What does “checking your availability” mean?
“Checking your availability” means that a Casting Director is preparing the look for a show for a future date and is checking if your minor is available to work that day. When Central Casting checks their availability, we are not offering or guaranteeing work, we are only asking if they can work without time restrictions on a specific date or date range. “Without time restrictions” means that there are no possible conflicts that would prevent your child from working that day. When preparing for and booking their shows, Casting Directors may not know call times until they get additional information from production and those call times often change through the night and early morning. That’s why you and your minor need to have all day availability when responding as avail to these messages.
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What does “first avail” mean?
“First avail” means that you have confirmed your child’s availability, but the Casting Director cannot book them right away. Your minor is not booked unless you accept an offer for work and receive their details. So when they are on first avail, they are not officially booked and are still able to look for other work. If your minor is offered another job or put on first avail for another job, please call the initial Casting Director they are on first avail for before accepting the offer; the first avail show may choose to hire them first. Also, if your minor’s availability changes while on first avail, please call our office as soon as possible to let us know they are no longer available to work.
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How do I get my minor’s details?
The Casting Director will give you your child’s booking information, often in the form of a Details Blog. You will use the show name and 4-digit passcode given to you to access their booking information.
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What happens if I miss a call from Central Casting?
Please check your voicemail before calling Central Casting. If the Casting Director did not leave a message, wait to see if you hear back. If you do not receive a call back, assume your minor is no longer needed.
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Where can I find the dates my minor has been booked for?
In the “My Schedule” page of your minor’s online profile, you can easily track messages and responses from our Casting Directors to avoid confusion or potential double bookings.
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What is a rush call?
Rush calls are for immediate same-day work. When you respond to a rush call, you and your minor may be required to get to set as soon as possible.
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Where can I view the New York Anti-Sexual Harassment in the Workplace Policy?
You can view the New York Anti-Sexual Harassment in the Workplace Policy here and the Sexual Harassment Complaint Form here.
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Why has my minor not been contacted for work in a while?
Our Casting Directors book Background Actors based on the needs of production. Be sure to fill out your child’s profile thoroughly and accurately so Casting Directors know the types of roles they can portray. You can also check our Jobs page for work opportunities.
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What can I do to help my minor get booked?
Through our online self-service platform, you can now edit your minor’s online profile and receive job inquiries from Casting Directors. Here are some tips to ensure you’re putting your child in the best position to be booked.
- To get booked by Central Casting, you must first claim your minor’s online profile. To claim, select the log in button in our website menu, then choose the claim profile option. Once claimed, you will be able to log in and get jobs through our online self-service platform.
- Casting Directors use the information in your child’s profile, like hair color, eye color, sizes, etc., when booking their shows. By filling out their profile completely and accurately, your minor will show up in more searches for roles they fit.
- Upload photos of your child in different looks and wardrobe. Casting Directors use these photos to make sure your minor’s look fits the role.
- Manage your child’s availability calendar. Keeping their availability up to date lets Casting Directors know when to contact you for work and helps ensure they don’t become double booked.
- Reply to emails and texts promptly. You will receive availability messages, job inquiries, and other communications from Central Casting via email. Be sure to enable alerts so you never miss a job opportunity. Also, add DoNot-Reply@centralcasting.com to your safe sender list, so emails don’t get lost in junk or other folders. Casting Directors may also reach out via text message and you can also view all communications in the messages folder of your minor’s online profile.
Messaging
When a Casting Director contacts you about work for your minor, you will often receive an alert in their profile and an email through our online self-service platform. We recommend setting up email alerts so you never miss a message from Central Casting. To learn how to set up email alerts on your device, read these instructions.
To learn more about check avail, first avail, and other booking terminology, see our article First Avail: Everything You Need to Know.
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How do I submit my minor for work?
Casting Directors will contact you directly when your child fits the look or requirements for a role. Be sure to completely fill out their online profile and add additional photos in different looks so Casting Directors can consider them for a variety of roles.
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How do I know the message came from Central Casting?
Emails will always come from DoNot-Reply@centralcasting.com and include a link to reply to the message via your online profile. SMS text messages can come from a variety of numbers, but will always include a link to reply via our online self-service platform. These inquiries will also appear in your minor’s online profile.
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What happens after I respond to a message?
Our Casting Directors will review their responses then reach out if they intend to book your child. If they are not selected, you may not hear from anyone. Remember, your minor is booked when you accept an offer for work and receive details.
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What does the phrase “without time restrictions” mean?
When booking, Casting Directors may not know the call time (which can often change before the shoot), so they need you to have completely open availability on the date in question. For example, if your child cannot work between 3-4pm, they are not available without time restrictions.
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I didn’t see the message until later. Can I still respond?
Yes, always respond as soon as you can. Some messages will expire after a certain amount of time. When this happens, you will see a notification that submissions are closed. We recommend enabling alerts for Central Casting through your email provider so you can always respond to job inquiries on time.
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Can I respond to multiple avail messages?
Yes, you are responsible for letting Central Casting know when your minor is available to work. Once booked, you are also responsible for them not becoming double booked. If your child is on first avail, please let that Casting Director know before accepting another offer.
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How do I know you received my response?
After you respond to a message, you will be sent a notification detailing your response and confirmation we received it.
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Why am I unable to reply to an availability message?
Casting Directors may only accept responses for a certain period of time and your message may have expired. If the message has expired and we’re no longer accepting submissions for the role for which you were contacted, you will see a page that explains this when you try to respond.
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Where can I find my responses to messages I’ve received?
In the “My Schedule” page of your online profile, you can easily track messages and responses from our Casting Directors to avoid confusion or potential double bookings.
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What if I don’t hear back from a Casting Director?
If you don’t hear back with an offer for work and details, your minor is not booked. However, given the volume of roles they are booking, please be patient as it may take them some time to respond.
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What are my child’s booking details?
Once you have accepted an offer for work, the Casting Director will let you know how to access your minor’s details, which will likely be in the form of a Details Blog. To access their details, enter the show name and passcode given to you in the My Details section of our website. Casting Directors get booking information as it comes in from production, so you likely will not receive details until the evening before the shoot.
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Do I still have to call the Call Time Change Box for my call time changes?
Yes, your minor’s call time changes will be updated on the Call Time Change Box. You can find the Call Time Change Box information in their Details Blog.
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If I receive a message, does that mean my child is officially booked?
You are not booked unless you accept an offer for work and receive details.
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What if I respond to a message then never hear back from the Casting Director?
Thank you for replying. Your response lets the Casting Director know your child is interested and available to work, but does not guarantee they will be booked. Depending on the casting volume, you may not hear back.
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Can I reply directly to a text message?
No, our texting numbers are only formatted to send outbound text messages from our online self-service platform. When you respond to a text message directly, you will get a message indicating that you can only reply “Stop” to end text communication. We do not accept “yes,” “no,” or any other response through text message.
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Can I call the number I received the text message from?
No, our texting numbers are only formatted to send outbound text messages from our online self-service platform. Please call our main line at 646.205.8244.
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Why was there a link in my message?
While you may receive an email or text message, all communication with Casting Directors happens through our online self-service platform. Each communication will include a link to your minor’s online profile where you can reply to the message.
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Can I get messages in a language other than English?
No, the messages are only in English.
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I’m not getting text messages. Does T-Mobile’s business message “opt-out” feature prevent me from receiving text messages from Central Casting?
Yes. T-Mobile has released a feature that allows their customers to “opt-out” of business messages. In order to receive text messages from Central Casting, T-Mobile users will need to contact T-Mobile support at 1.800.866.2453 and ask for this feature to be turned off. Once the opt-out is removed, you will be able to receive messages from Central Casting. Even if you are a T-Mobile customer who has received text messages from Central Casting in the past, please check with T-Mobile to ensure you do not have the opt-out feature enabled.
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Can I change my response?
If your minor’s availability has changed after responding to a message, please call our office at 646.205.8244.
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I’m not registered with Central Casting. Why am I getting these messages?
We apologize for the inconvenience. Most likely your phone number was previously owned by someone signed up with us or provided to us in error.
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Can I opt out of SMS messaging?
As an employee of Central Casting you provided your mobile number to us so that we can contact you about jobs for which your child would be a potential match. However, if you no longer want us to reach out to you via text message, please reply “STOP” to the text message you received.
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How do I set up email alerts on an iPhone?
Adding Central Casting as a VIP sender ensures you don’t miss out on job inquiries and other communications. If you have an iPhone, follow these steps. If you have another device, please check your email app settings.
- Open an email from Central Casting
- Tap on Central Casting in the “from” field at the top of the page
- Select “add to VIP” below Central Casting’s contact information
On Set
Once your minor has been booked, they are ready to get on set!
Please ensure your child shows up to set on time and camera ready.
FAQs
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What if I forget my minor’s booking information?
It’s important that you write down your child’s work information. If you lose your Details Blog show name or passcode or if you have any questions regarding their booking details call 646.205.8244 ext. 4.
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What if we’re going to be late or need to cancel?
Call 646.205.8244 ext. 4. If you cancel, please give us enough time to replace you. You may not cancel via text message. You must call our office.
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How do I find out if my child’s call time has changed?
The Casting Director will give you a Call Time Change Box number or instructions on how to get your minor’s call time changes. It is your responsibility to get call time changes and show up to set on time.
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Who do we report to on set?
It depends on the production, but often a Background Actor’s main contact is the 2nd Assistant Director (2nd AD) or Production Assistants (PAs).
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What do I do when my child is not filming?
When you are not required on set, you and your minor will be taken to Holding. You can bring items to the holding area to keep busy while you are not working.
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Can I bring a guest to set?
Do not bring guests or other children not booked on the production to the set with you.
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What happens if my minor gets hurt on set?
If you or your minor are injured during your time on set, report it to the Assistant Director and/or set medic immediately.
SmartVoucher
SmartVoucher is Central Casting’s digital voucher platform. If you have not yet logged in to our online self-service platform, visit our Log In page to learn how to access your minor’s profile. You will need to log in to their online profile to access SmartVoucher if used on the production they are booked to work.
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What do I need to do at my minor’s call time?
You do not need to take any actions with your minor’s SmartVoucher prior to or at their call time.
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Do I need to complete the forms sent to me/appearing in my minor’s dashboard every day they work?
Yes, as some of the forms are project/work date specific.
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Do I need to upload my child’s ID documents before a work date?
No. Central Casting has already obtained and validated your minor’s start paperwork. If not, you will be asked to complete on paper on set.
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I don’t have a login for my minor’s online profile. How can I review their SmartVoucher?
First, you must claim your child’s profile by clicking the “log in” button in our website menu and choosing the “claim profile” option. Once claimed, you will be able to log in to review your minor’s SmartVoucher.
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How do I change my minor’s tax withholding information?
Please visit myEP for more information on updating any payroll information.
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Do I need to add my meal/allowances/adjustments to my minor’s voucher?
No, production will input this information as the day progresses.
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Do I have to e-sign my child’s SmartVoucher while on set?
We suggest you review your minor’s SmartVoucher while still on set, so you have the opportunity to raise any questions in person with the production staff that completed their voucher.
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How do I access my minor’s SmartVoucher without going through the email link?
Log in to your minor’s Central Casting online profile and select the “Job Review” option in the blue toolbar on top.
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How can I access forms after I’ve e-signed them?
Upon request, Central Casting can provide you the signed copy of a form.
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Can I undo the e-sign checkbox?
Once the e-sign checkbox is selected, it cannot be undone.
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Will I be emailed a copy of my minor’s SmartVoucher?
No. For your security, you will always be required to use your minor’s unique login to view their SmartVoucher. You can print a copy at any time by selecting the “Export” button.
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How do I access my minor’s past SmartVouchers?
Log in to their Central Casting online profile and select the “Job Review” option in the blue toolbar on top.
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Can I access copies of my child’s paper vouchers through my online profile?
No. Their online profile will only contain copies of SmartVouchers. Paper copies are not uploaded.
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How can I track any changes made to my minor’s SmartVoucher?
Once you have received a SmartVoucher for review on a job, any changes made will create an updated version. You can view all versions from the dropdown menu within a job review.
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What if something is missing or incorrect on my child’s voucher?
We suggest you review and raise these concerns while on set for the quickest remedy. If you are unable to review until you get home, select “raise a query” from the review page and you may type your question for production there.
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Does my minor get paid right away when using SmartVoucher?
No, your minor’s payment will continue to be processed through payroll and their check will be sent as per normal schedule.
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My minor’s login isn’t working. How can I get help?
You can contact technical support Monday-Friday 6am-6pm PT at 855.500.2055, helpme@centralcasting.com, or tech support chat.
Payroll
When your minor signs up with Central Casting, we become their employer and, in most cases, are responsible for paying them. You’ll know they are paid by us if their voucher says Central Casting and/or Entertainment Partners. Payroll and casting are handled separately, so if you have questions about your child’s paycheck, contact our payroll department directly.
For payroll updates, read our article Your Paycheck and Other Payroll Questions Answered.
Contact payroll
855.500.2055
(press option 2, then sub-option 4)
6am-6pm PT
You can also contact payroll at helpme@centralcasting.com or through tech support chat on our website or myEP.
To change your minor’s address, view their pay history, compare paychecks, and more, log in or sign up with myEP. When signing up for the first time, please use the same email address your minor has on file with Central Casting. To learn more, visit Entertainment Partners’ myEP information page.
Direct deposit
If you would like your minor to be paid by direct deposit instead of paper checks, you can sign up through myEP once then will receive all payment via direct deposit for productions where Central Casting and Entertainment Partners provide combined casting and payroll services. Learn more on our Direct Deposit page.
FAQs
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How soon after I work can I expect my child’s paycheck?
Payroll is processed as vouchers come in from production, which means you may receive checks out of work date order. You can learn more about your minor’s pay history by logging in to myEP.
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Can I pick up my minor’s check?
We do not currently have the resources for checks to be picked up. Payroll is handled in a secure area with 24-hour surveillance and delivered directly to the post office by our bonded driver. Paymasters do not have access to your paychecks.
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How long does it take to receive my child’s check after it has been mailed?
Paychecks are sent first class mail. While you will receive most checks within 2-3 business days after they are sent out, it could take longer through the federal mail system, particularly during holiday periods.
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Why do I sometimes receive my minor’s paychecks out of work date order?
Checks are processed as they come in from production. Production companies vary on how often they process and send in background vouchers.
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What do I do if I think my minor’s check is missing?
To inquire about a missing check, please contact payroll at 855.500.2055. Be sure to have the name of the project your minor worked on, the date they worked, and their voucher information. You can also check their pay history on myEP.
To request a stop payment, fill out and follow the instructions on our Stop Pay/Reissue Form. A stop payment can be placed no sooner than one calendar week after the check has been mailed.
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Do I need to write my minor’s Social Security number on their voucher every time they work?
Yes. We payroll many people with the same or similar names. You will need to put your child’s Social Security number (at least the last 4 digits) on each voucher so we can correctly identify who we should pay. Their voucher will not be processed or delayed if we are unable to identify who worked.
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How do I contact the payroll department?
For payroll inquiries, please call 855.500.2055 and select option 2, then sub-option 4 when prompted. Representatives are available Monday-Friday, 6am-6pm PT. Peak call times are between 3-5pm PT, we recommend calling outside of this window for assistance.
Payroll and casting are handled separately. Our Casting Directors do not have access to your minor’s pay information. Please contact payroll for paycheck related questions and be prepared with the name of the project your child worked on, the date they worked, and their voucher information.
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How do I sign my minor up with myEP?
To create an account, please go to my.EP.com and sign up using the same email address they have on file with Central Casting.
Once you have created and logged in to their account, you will need to link myEP to their EP payroll profile. To do this, select the “update profile” option under “manage account” and click the “connect payroll profile” button. You will then be prompted to enter their Social Security number and verify their employment by providing net pay, check, or gross pay information.
Now that their payment profile is linked, you will be able to change your minor’s address, view their pay history, and compare paychecks. Be sure to review their contact information to make sure everything is current.
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How do I change my child’s address with the payroll department?
To change your child’s address with payroll, please log in or sign up with myEP. If signing up for the first time, please use the email address your minor has on file with Central Casting.
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How do I place a stop payment on a paycheck I never received?
Please fill out our Stop Pay/Reissue Form and submit via the instructions provided on the form.
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How long does it take to reissue a check after I request a stop payment?
Five business days for current year checks, but it may take longer for checks cut in a previous calendar year. We cannot reissue a check that has been stop paid until after we have received confirmation from the bank that the stop payment was successful.
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Can I request a work history?
You can access your minor’s pay history by signing up or logging in to their myEP account. If you need their records to join SAG-AFTRA, please call 818.955.6313. SAG-AFTRA will only accept faxes sent directly from our payroll department certified by our manager.
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How do I update my minor’s W-4?
To update your minor’s W-4 and State Employee’s Withholding Allowance Certificate, select the relevant form from the links below, fill out and follow the directions on the form, then email to the payroll department at CPInquiries@ep.com. Please note: if claiming exempt, a new W-4 is needed each year.
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How do I get my W-2?
To access your W-2, visit EP’s W-2 page.
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How can I submit an inquiry or correction to my minor’s tax form?
Please fill out and sign our inquires and corrections form.
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How can I verify my child’s employment with Central Casting?
For employment verification, call Entertainment Partners at 818.955.6313.
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Does my minor need a trust account?
Per New York law, minors must have a Child Performer Trust account to obtain a child performer permit and work on set. You can learn more about trust accounts on the DOL’s Child Performer Trust Accounts page.
Updates
Once signed up with Central Casting, you can update your minor’s profile information and add additional photos by logging in to their online profile. By keeping your child’s information current, our Casting Directors can consider them for a variety of roles.
Address changeTo change your minor’s address with payroll, please log in or sign up with myEP. If signing up for the first time, please use the email address your minor has on file with Central Casting. It’s important that the minor’s email is unique and not the same one listed in the file of parents or guardians signed up with Central Casting.
Work permitPlease send updated work permits to regccny@centralcasting.com
SAG-AFTRA statusNeed to update your status as a SAG-AFTRA member? Submit Here
FAQs
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How do I change my minor’s status from Non-Union to SAG-AFTRA?
You can change their status by filling out our SAG-AFTRA update form.
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How do I change my child’s file information?
You can update your child’s information in their online profile.