Central Casting is excited to announce a direct deposit payment option for Background Actors! If you would like to be paid by direct deposit instead of paper checks, you can sign up through myEP once then will receive all payment via direct deposit for productions where Central Casting and Entertainment Partners provide combined casting and payroll services.
To update to direct deposit you will first need to link your myEP account to your EP payroll profile. If you’ve already signed up for myEP, choose the “update profile” option under “manage account” and select “connect payroll profile.” Then enter your Social Security number and verify your employment by providing your latest check number, net, or gross pay information.
As a Background Actor, will I still get paid via direct deposit even if myEP says a production does not offer direct deposit?
Yes, once you sign up for direct deposit, you will receive all payments via direct deposit on productions where Central Casting and Entertainment Partners provide combined casting and payroll services, regardless of that production’s status in myEP.
I’ve been getting Automatic Credit Union Deposit through my Credit Union, do I still need to set up a direct deposit enrollment in myEP?
Automatic Credit Union Deposit will no longer be available through your Credit Union as of October 22, 2021. Going forward, you will only be eligible for direct deposit if you create an account on myEP and fill out the needed direct deposit forms.
After completing the one-time sign up, you will be automatically eligible for direct deposit on all productions where Central Casting and Entertainment Partners provide combined casting and payroll services (you will not need to fill out forms for each show).
When will Automatic Credit Union Deposit through my Credit Union stop?
Automatic credit union deposit through Credit Unions will stop on October 22, 2021. You must create your myEP account and fill out your direct deposit forms by this date to take advantage of direct deposit. If you are not signed up by October 22, 2021, you will start receiving a physical check.
Note: If you already have a myEP account, please review your information to make sure your mailing address is up-to-date to ensure paper checks go to the correct location.
How do I enroll in direct deposit with EP?
- Log in to myEP.
- Go to My Pay and click Direct Deposit Management.
- Below your project’s status, you’ll see your name. Click Add Account(s) to start your enrollment.
- Choose to distribute funds into one account or split the funds. Then, click Next.
- Enter details for the account you’re setting up. Re-enter your routing number and account number to confirm (you won’t be able to Copy/Paste). Choose the Account Type and click Next. Note: You can find your routing number on your personal checks, bank statements for a given bank account, or through your bank’s website. Sometimes direct deposit slips don’t contain a valid routing number.
- Upload backup documentation so EP can authenticate your account. Acceptable documents include a voided check, a bank document, or a direct deposit authorization with your account number and full name. Once you upload your documents, click Next.
- Next is Direct Deposit Authorization. Verify the information and review the terms and conditions of enrolling in Direct Deposit with EP. Click the I Agree checkbox when ready. Then, click Finish.
- Back on the Direct Deposit Management screen, your new enrollment(s) shows a Pending status. This status means EP is reviewing.
- When your enrollment is all set, the status will update to Active and you will receive an email notification that your account is approved.
Why don’t I see the option to Add Account under Direct Deposit Management?
You must connect your EP payroll profile to myEP before you can enroll in direct deposit. To do so, log in to myEP, choose the “update profile” option under “manage account” and select “connect payroll profile.” Then enter your Social Security number and verify your employment by providing your latest check number, net, or gross pay information.
How do I enroll more than one account for direct deposit?
- If you’re setting up a new enrollment, choose “Split between two accounts” during your initial setup.
- If you already have a single enrollment and want to add a secondary account, choose the Add Account(s) option below your current account and follow these steps.
- From Add Account(s), enter details for the account you’re setting up. Re-enter your routing number and account number to confirm (you won’t be able to Copy/Paste). Choose the Account Type and then click Next.
- Upload backup documentation so EP can authenticate your account. Acceptable documents include a voided check, a bank document, or a direct deposit authorization with your account number and full name.
- Once you upload your documents, click Next.
- On the Select Amounts step, choose how to distribute funds between the accounts. Set a Primary account and choose if you want a percentage or a flat amount deposited. Non-Primary accounts receive the rest of the funds. Click Next.
- Last up is Direct Deposit Authorization. Verify the information and review the terms and conditions of enrolling in direct deposit with EP. When ready, click the I Agree checkbox and then click Finish.
- Back on the Direct Deposit Management screen, your new enrollment(s) shows a Pending status. This status means EP is reviewing. When your enrollment is all set, the status updates to Active and you receive an email notification that your account is approved.
What if I want to change one of my two accounts?
- Click Edit next to the deposit allocations of either account.
- From Select Amounts, update your distributions for the accounts. Set a Primary account and decide if you want to deposit a percentage or a flat amount. Non-Primary accounts receive the rest of the funds. Click Next.
- The final step is the Direct Deposit Authorization. Verify the information and agree to the terms and conditions of enrolling in direct deposit with EP. Once you verify the data and read the terms, click the I Agree checkbox and click Finish.
- To replace an existing account, remove one account by clicking the X-out icon on the top right of the card.
- You’re prompted to distribute 100% of funds to the remaining account or to remove both accounts and temporarily get paper checks.
- Once you remove a single account, click Add Account(s) to enroll a new account.
Can I pause one or both of my accounts?
Remove the account from your profile to stop an Active direct deposit enrollment.
Can I do a partial direct deposit or a partial physical check?
No, direct deposit needs to apply 100% of a payment.
How long does it take for my direct deposit enrollment to be approved?
Your direct deposit enrollment status updates in myEP in three to four business days. This happens after your request is reviewed and backup document requirements are met. Turnaround times can be affected by request volume.
How can I confirm if my direct deposit enrollment is approved and Active?
You receive an email confirmation when your enrollment is active and approved. Check for the Active status on your accounts at any time on your Settings page or direct deposit Enrollment page.
Why does EP need backup documentation?
Backup documentation lets EP confirm ownership of the account and verify that payments will deposit into the right account.
What can I use as backup documentation to set up my direct deposit?
Examples of acceptable documents include a bank statement, a direct deposit authorization form, or a voided check. Backup documentation needs to be pre-printed and must include your name and account number. Handwritten documents can’t be accepted.
What do the statuses mean?
Pending – Pending means EP is reviewing your direct deposit enrollment.
Active – Active means EP verified your account(s) and you’re ready to receive direct deposit payments.
Rejected – Rejected means EP couldn’t approve your direct deposit enrollment.
Suspended – Suspended means a direct deposit transmission returned to EP after other deposits went through.
Why was my direct deposit enrollment rejected?
If your direct deposit enrollment is rejected, expect an email alert that includes the reason or check anytime by logging in and navigating to the Settings page or the Direct Deposit Enrollment page. From there, view the status and the reason. Common reasons enrollments are rejected include:
- The backup documentation didn’t include your name or account number.
- The name on the document didn’t match the name of the person being paid.
- The account number entered didn’t match the account number on the document.
Why was my direct deposit suspended?
A direct deposit enrollment is suspended when a direct deposit transmission is returned to EP when EP previously made deposits to that account. Contact your bank to resolve. Or remove the account from myEP and submit a new enrollment for a different, valid account.
Why is myEP not accepting my routing number?
MyEP uses a routing number validation system to ensure the correct routing number is received. If the system does not accept your routing number, confirm with your bank that you have the right number or try a different account. Once you enter a valid number, your bank’s name displays.
Why can’t I upload my backup documents?
- Make sure you are using a supported format: PDF, JPEG, JPG, PNG, GIF, TIFF, and HEIC.
- Check that the file size is 10MB or less.
Do you accept foreign bank accounts?
Only domestic bank accounts are accepted for U.S. myEP users.