Training

As a Background Actor registered with Central Casting, you will have to complete training in order to stay active and eligible to work. You will receive and email at the address on file with Central Casting from our vender Inspired eLearning with instructions on how to complete your training.

Anti-Harassment Training Instructions

All those registered with Central Casting Los Angeles must take required anti-harassment training every two years in order to remain active and eligible to be booked.

After January 1, 2021, talent that have not completed this course will NOT be eligible to be booked.

Central Casting’s training is provided through its vendor, Inspired eLearning (“IeL” and “iLMS”). This web-based training was designed to be taken using a laptop or desktop computer. You will receive an email invite and instructions on how to complete your training through Inspired eLearning.

Parents or legal guardians of minors age 13 and younger should take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that they have completed the training and will explain the material to the minor. Minors age 14 and above need to take the training themselves to remain active and eligible to be booked.

If you have not received an email invitation, but are currently active and eligible to be booked, please contact our technical support team at helpme@centralcasting.com or 855.500.2055.

Option A: Take the training course on a computer

1. Create your Inspired eLearning password through the link provided in the email you received from Inspired eLearning.

2. Launch the training course at: inspiredlms.com/centralcasting

3. Log in with your User Name (the email address the invite was sent to) and your password from step 1.

4. Complete the entire training and close the module when you reach the “Course Complete” page. You will have then completed the required training.

Option B: Take the training course on a mobile device

If you wish to take the training on a compatible mobile device, you will need to use the free IeL Mobile app available for iOS and Android. You will need to create a password to log in to use the IeL Mobile app. Here’s how:

1. Create your Inspired eLearning password through the link provided in the email you received from Inspired eLearning.

2. Download the Inspired eLearning app.

Apple App Store   Google Play

3. Enter the domain and organization name for the training.
domain: www.inspiredlms.com
organization: centralcasting

4. Log in with your User Name (the email address the invite was sent to) and your password from step 1.

5. Select the Anti-Harassment Training.

6. Tap the launch button to begin your required training.

Background Actor Anti-Harassment Training FAQs

  • Do I have to take anti-harassment training?

    Yes, all adults registered with Central Casting Los Angeles are required to take the training every two years in order to remain active and eligible to be booked. Please see next FAQ regarding minors.


  • Do minors need to take the training?

    Parents or legal guardians of minors age 13 and younger should take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that they have completed the training and will explain the material to the minor. Minors age 14 and above need to take the training themselves to remain active and eligible to be booked.


  • Why do I have to take anti-harassment training?

    California recently passed laws aimed at preventing harassment. Part of these new laws requires employers to provide anti-harassment training to its employees. In California, employees will need to take the training every two years.


  • How and where will the training be conducted?

    The online training option is provided for your convenience. If you are unable to take the training using the above options, you can request an in-office session by submitting here. We will then contact you when an in-office training session becomes available. This will be a training session only with very limited staff to provide the training. No staff members will be present in the office to make updates, take additional photos, answer questions, or provide any other services to you during the training session. Casting Directors will not be present in the office due to COVID-19 safety protocols.

    To take the online training, please log in to Inspired eLearning.


  • Why do I have to complete anti-harassment training if I haven’t been booked by Central Casting in a long time?

    You need to complete the anti-harassment training in order to be eligible to work.


  • If I do not want to work for Central Casting, do I still need to take the training?

    No. But if you change your mind in the future, you will need to complete the training before you can be considered for work at Central Casting. Additionally, you will need to re-register with Central Casting every three years in order to remain eligible to work.


  • If I am not comfortable using or don’t have access to a computer or smartphone or I have limited access to the internet, is there another option for me to take the training?

    The online training option is provided for your convenience. If you do not have access to or are not comfortable using a computer or smartphone, or you have limited access to the internet, you can request an in-office session by submitting here. We will contact you when an in-office training session becomes available.


  • What devices can I use to access the online training program? Do I need any software to access the online training?

    You may use a PC, Mac, iPad, iPhone, or Android smartphone. (Windows-based tablets and Windows-based smartphones, Amazon Fire tablets, and Android tablets such as Samsung tablets are NOT compatible.) The sound must also be working on your device to hear the audio during the online training, but you can still read the subtitles and text if you do not have audio.

    For PC users, make sure to use the Chrome browser (see if “Update Google Chrome” appears under “More” in the top right corner of your Chrome browser) or Firefox browser (select “About Firefox” under “help” under the menu button on your Firefox browser) or Internet Explorer (learn more). If you have an outdated version of Chrome, Firefox, or Internet Explorer, you might need to download and install the current version.

    For Mac and iPad, make sure to use the Safari browser that is already installed in your Mac or iPad. If you haven’t updated your Apple operating system in a while, your Safari browser may be out of date and you might need to update the operating system which will simultaneously update the Safari browser.

    For iPhones and Android smartphones, you must download the third-party training company’s app onto your iPhone via the Apple App Store (download for iPhone) or onto your Android smartphone via the Google Play Store (download for Android). The training will not work on a phone’s internet browser.

    Apple App Store   Google Play

  • What if I have technical problems trying to access the online training?

    If you are unable to connect to the online training program because of technical problems, you can call our technical assistance line for help at 855.500.2055 Monday-Friday from 6am-6pm Pacific Time.

    But before you call the technical assistance line, answer these simple questions:

    i. Are you using a compatible device? You must use a compatible device. (See FAQ above)

    ii. Are you using a compatible browser? You must use a compatible internet browser in order for the training course to function properly. (See FAQ above)

    iii. The Inspired eLearning website is not working, what can you do? The training website is operated by a third party (our training vendor Inspired eLearning) and it may be down temporarily for maintenance. Please wait a few hours or until the next day and try again because the problem will likely be fixed by that time. You can also click here which will tell you if the training website is currently operational or not.

    iv. Are you having username or password log in problems on the training website? Use the email you have on file with Central Casting as your username. You can set a new password by clicking on “Forgot password?” on the vendor’s login page.

    But if you are using the mobile phone app, then in order to reset the password, you must first go to the vendor’s training website on your phone’s browser, and then click on “Forgot password?” and follow the instructions to reset your password. Once you have reset your password, go back to the app and use your new password on the app.

    v. Are you able to connect to other websites on your device such as CentralCasting.com or Google.com? If you are not, your internet connection is bad. Do not call technical assistance because they cannot help you fix a bad internet connection. Please use a better internet connection.

    vi. If you are trying to take the training on an iPhone or Android smartphone, did you download the app first? (See FAQ above) You must download the app to take the training on an iPhone or Android Smartphone. If you are unable to download the app from Google Play Store (for Android phones) or the Apple App Store (for iPhone), then there is a problem with either Google Play Store or Apple App Store, and you should wait a few hours or until the next day before trying to download the app again. Also, if your phone tells you that the app is not compatible with your phone, then you must use another device that is compatible or schedule in-person training.

    If you are having trouble with the phone app, try taking the training on a PC or Mac instead, because there may be compatibility issues with your phone and the technical assistance line will not be able to help with your phone problems. To take the training on a PC or Mac, see FAQ above.

    The technical assistance phone line is 855.500.2055 and is a separate dedicated phone number only for technical problems relating to logging into and using the online training course. This line is available Monday-Friday from 6am-6pm Pacific Time. The other phone numbers shown in these FAQs will not be able to help with technical problems.


  • Is the harassment training I get from Central Casting transferable to other employers?

    No, this training has information that is specific to Central Casting and cannot be used for employment elsewhere.


  • Will I get paid for the training? How much time can I spend on the training?

    For both non-union and SAG-AFTRA Background Actors, you will be paid one hour of City of Los Angeles minimum wage rate for completing the anti-harassment course. You are not permitted more than one hour of work time to finish the online course. If you take a break during the training, the break is not considered paid work time and thus is not part of the one hour of work time that you are permitted to finish the online course.


  • What if I cannot finish the online training course within one hour?

    The online training is designed to be completed within one hour. If you do not finish the online training within one hour, contact Central Casting to schedule a time to complete the in-person training at Central Casting’s office. Failure to follow these instructions may result in disciplinary action against you and can impact your eligibility to work for Central Casting.


  • How and when will I be paid for the training?

    If you take the online training, Central Casting will automatically be notified (you don’t need to notify Central Casting separately) once you have completed the training, and a paycheck will be postmarked within 7 calendar days after the end of the week in which you completed the training and mailed to your address on file. If it has been more than 10 calendar days after the end of the week in which you completed the training (either online or in-person) and you have not received your check, please call the Central Casting payroll department hotline between 3pm-5pm Pacific Time at 818.729.6450.


  • Will taking this training affect my current unemployment benefits?

    We have to pay you for taking the training; there’s no option for us to not pay you. And under law, you have to report your weekly earnings to the unemployment department. Reporting your earnings to the unemployment department will decrease your weekly benefits in the week in which you claim you had earnings.

    You do not need to take the anti-harassment training until you are ready to be considered for bookings by Central Casting.


  • I never received an email from Inspired eLearning. What do I do?

    You must be registered with Central Casting Los Angeles and currently active in our database to receive an email to take anti-harassment training. If you are and have not received an email, please contact our Technical Support team at 855.500.2055 or email helpme@centralcasting.com. This email may also be in your junk or spam folder.


  • How do I reset my Inspired eLearning password?

    To reset your password, use your internet browser and go to www.inspiredlms.com/centralcasting. Then, please click the link “Forgot password?” highlighted in the image below on the login portal, then input your email address in the field that follows. If Inspired eLearning finds your username e-mail address, you will receive an email shortly after that will allow you to reset your password. If no email arrives, please contact 855.500.2055. Our technical support line is available Monday-Friday from 6am-6pm Pacific Time.

    Training UI

  • What are the system requirements for Inspired eLearning?

    iLMS and Courses

    Browsers for Windows OS
    Chrome 71+
    FireFox 65+
    Internet Explorer 9+

    Browsers for Mac OS
    Safari 10.1+

    • Required bandwidth per host machine of 1.5Mbps download and .5Mbps upload is required
    • iPad access is supported only for HTML5-based courses in the latest version of iOS with Safari
    • Courses are only compatible on smartphones (iOS and Android Phones) with use of the IeL Mobile App for use with iLMS
    • Courses are best viewed with a browser and OS zoom level of 100% and a display screen resolution between 1024 x 768 and 1920 x 1080.
    • Inspired eLearning does not officially support training taken using the following:
      • Thin clients (Citrix/Virtual Desktops)
      • VPN connections
      • Proxy connections
      • Internet Explorer compatibility mode