Background Actor Anti-Harassment Training FAQs
Do I have to take anti-harassment training?
Yes, all adults registered with Central Casting Los Angeles are required to take the training every two years in order to remain active and eligible to be booked. Please see next FAQ regarding minors.
Do minors need to take the training?
Minors age 13 and younger who registered before January 1, 2021 have a training requirement. In this case, a parent or legal guardian should take the training in place of the minor. If you have multiple minors age 13 or younger, the parent/guardian only needs to take the training once. If you have multiple minors under the age of 14, after completion of training, please contact technical support to verify all children are marked as complete.
Minors registered after January 1, 2021 who are age 13 or younger do not have an anti-harassment training requirement until they turn 14. All minors age 14 and above (regardless of registration date) need to take the training themselves to remain active and eligible to be booked.
Why do I have to take anti-harassment training?
California passed laws aimed at preventing harassment. Part of these laws require employers to provide anti-harassment training to its employees. In California, employees will need to take the training every two years.
How and where will the training be conducted?
The online training option is provided for your convenience. If you are unable to take the training using the above options, you can request an in-person session by submitting here. We will then contact you when an in-person training session becomes available. This will be a training session only with very limited staff to provide the training. No staff will be present to make updates, take additional photos, answer questions, or provide any other services to you during the training session. Casting Directors will not be present.
To take the online training, please log in to Inspired eLearning.
Why do I have to complete anti-harassment training if I haven’t been booked by Central Casting in a long time?
You need to complete the anti-harassment training in order to be eligible to work.
If I do not want to work for Central Casting, do I still need to take the training?
No. But if you change your mind in the future, you will need to complete the training before you can be considered for work at Central Casting.
If I am not comfortable using or don’t have access to a computer or smartphone or I have limited access to the internet, is there another option for me to take the training?
The online training option is provided for your convenience. If you do not have access to or are not comfortable using a computer or you have limited access to the internet, you can request an in-person session by submitting here. We will contact you when an in-person training session becomes available.
What devices can I use to access the online training program? Do I need any software to access the online training?
You may use a PC, Mac, iPad, iPhone, or Android smartphone. (Windows-based tablets and Windows-based smartphones, Amazon Fire tablets, and Android tablets such as Samsung tablets are NOT compatible.) The sound must also be working on your device to hear the audio during the online training, but you can still read the subtitles and text if you do not have audio.
For PC users, make sure to use the Chrome browser (see if “Update Google Chrome” appears under “More” in the top right corner of your Chrome browser) or Firefox browser (select “About Firefox” under “help” under the menu button on your Firefox browser) or Internet Explorer (learn more). If you have an outdated version of Chrome, Firefox, or Internet Explorer, you might need to download and install the current version.
For Mac and iPad, make sure to use the Safari browser that is already installed in your Mac or iPad. If you haven’t updated your Apple operating system in a while, your Safari browser may be out of date and you might need to update the operating system which will simultaneously update the Safari browser.
What if I have technical problems trying to access the online training?
If you are unable to connect to the online training program because of technical problems, you can contact our technical support team at firstname.lastname@example.org, 855.500.2055, or tech support chat Monday-Friday from 6am-6pm Pacific Time.
But before you contact technical support, answer these simple questions:
i. Are you using a compatible device? You must use a compatible device. (See FAQ above)
ii. Are you using a compatible browser? You must use a compatible internet browser in order for the training course to function properly. (See FAQ above)
iii. The Inspired eLearning website is not working, what can you do? The training website is operated by a third party (our training vendor Inspired eLearning) and it may be down temporarily for maintenance. Please wait a few hours or until the next day and try again because the problem will likely be fixed by that time.
iv. Are you having username or password log in problems on the training website? Use the email you have on file with Central Casting as your username. You can set a new password by clicking on “Forgot password?” on the vendor’s login page.
v. Are you able to connect to other websites on your device such as CentralCasting.com or Google.com? If you are not, your internet connection is bad. Do not contact technical support because they cannot help you fix a bad internet connection. Please use a better internet connection.
You can contact our technical support team at email@example.com, 855.500.2055, or through tech support chat. The other phone numbers shown in these FAQs will not be able to help with technical problems.
Is the harassment training I get from Central Casting transferable to other employers?
No, this training has information that is specific to Central Casting and cannot be used for employment elsewhere.
Will I get paid for the training? How much time can I spend on the training?
For both non-union and SAG-AFTRA Background Actors, you will be paid one hour of City of Los Angeles minimum wage rate for completing the anti-harassment course. You are not permitted more than one hour of work time to finish the online course. If you take a break during the training, the break is not considered paid work time and thus is not part of the one hour of work time that you are permitted to finish the online course.
What if I cannot finish the online training course within one hour?
The online training is designed to be completed within one hour. If you do not finish the online training within one hour, contact Central Casting to schedule a time to complete the in-person training. Failure to follow these instructions may result in disciplinary action against you and can impact your eligibility to work for Central Casting.
How and when will I be paid for the training?
If you take the online training, Central Casting will automatically be notified (you don’t need to notify Central Casting separately) once you have completed the training, and a paycheck will be postmarked within 7 calendar days after the end of the week in which you completed the training and mailed to your address on file. If it has been more than 10 calendar days after the end of the week in which you completed the training (either online or in-person) and you have not received your check, please call the Central Casting payroll support department between 6am-6pm PT at 855.500.2055.
Will taking this training affect my current unemployment benefits?
We have to pay you for taking the training; there’s no option for us to not pay you. And under law, you have to report your weekly earnings to the unemployment department. Reporting your earnings to the unemployment department will decrease your weekly benefits in the week in which you claim you had earnings.
You do not need to take the anti-harassment training until you are ready to be considered for bookings by Central Casting.
I never received an email from Inspired eLearning. What do I do?
You must be signed up with Central Casting Los Angeles and currently active in our database to receive an email to take anti-harassment training. If you are and have not received an email, please contact our Technical Support team at firstname.lastname@example.org, 855.500.2055, or through tech support chat. This email may also be in your junk or spam folder.
How do I reset my Inspired eLearning password?
To reset your password, use your internet browser and go to www.inspiredlms.com/centralcasting. Then, please click the link “Forgot password?” highlighted in the image below on the login portal, then input your email address in the field that follows. If Inspired eLearning finds your username e-mail address, you will receive an email shortly after that will allow you to reset your password. If no email arrives, please contact email@example.com, 855.500.2055, or through tech support chat.
What are the system requirements for Inspired eLearning?
iLMS and Courses
Browsers for Windows OS
Internet Explorer 9+
Browsers for Mac OS
- Required bandwidth per host machine of 4Mbps download and .5Mbps upload is required.
- iPad access is supported only for HTML5-based courses in the latest version of iOS with Safari.
- Courses are best viewed with a browser and OS zoom level of 100% and a display screen resolution between 1024 x 768 and 1920 x 1080.
- Inspired eLearning does not officially support training taken using the following:
- Mobile Web Browsers on Smartphones
- Thin clients (Citrix/Virtual Desktops)
- VPN connections
- Proxy connections