Select your nearest
Central Casting office

Los Angeles Los Angeles
New York New York
Georgia Georgia
Louisiana Louisiana
All Offices All Offices

Training

As a Background Actor registered with Central Casting, you will have to complete training in order to stay active and eligible to work. To see if you have required training, log in to your online profile and select the Required Training option.

Anti-Harassment Training Instructions

All those registered with Central Casting must take required anti-harassment training in order to remain active and eligible to be booked. Follow these instructions and see the FAQs below for how to complete your required training.

 

Desktop

You can access your training by logging in to your online profile and selecting the Required Training tab. If you have required training, you can take it by clicking the “complete training” button.

When you click the “complete training” button, you will be taken to our vendor’s website, Inspired eLearning. Click “launch course” to begin your training.

 

Mobile

Create a password

  1. Once you claim your profile, you will receive an email from Inspired eLearning with instructions on how to create a password for the mobile app.
    • If you do not see an email from Inspired eLearning search your inbox and spam folder for admin@inspiredlms.com. If you still do not see an email from Inspired eLearning, go to the Inspired eLearning login page and select “forgot password.”
  2. Open the email from Inspired eLearning and scroll to the section that says, “1. Create your Inspired eLearning password.” Click the link to create your password. Once you have created a password, you can download the Inspired eLearning app.

Use the Inspired eLearning app to take the required training

  1. Download the Inspired eLearning app.

    Apple App Store   Google Play

  2. Enter the domain and organization name for the training.
    • domain: www.inspiredlms.com
    • organization: centralcasting
  3. Enter the email you used to claim your Central Casting profile and the password you created.
  4. Select the Anti-Harassment Training.
  5. Tap the launch button to begin your required training.

Anti-Harassment Training FAQs

Yes, all adults registered with Central Casting New York are required to take the training in order to remain active and eligible to be booked. Please see next FAQ regarding minors.
Parents or legal guardians of minors age 13 and younger may take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that he/she has completed the training and will explain the material to the minor. Minors age 14 and above need to take the training to remain active and eligible to be booked.
New York state and New York City recently passed laws aimed at preventing sexual harassment. Part of these new laws requires employers to provide anti-sexual harassment training to its employees. In New York, employees will need to take the training once every year.

The training is available in person at the Central Casting office, and the training is also available online for your convenience. Just go to the “required training” section of your online Central Casting profile.

For in-person training, you must make a reservation in advance.

Reservations can be made using the New York online calendar on Central Casting’s website to take the training at Central Casting’s office.

Click on any of the available anti-harassment training times on the online calendar to make a reservation. Seats for in-person training are limited, so a reservation is required.

You need to complete the anti-harassment training in order to be eligible to work.
No. But if you change your mind in the future, you will need to complete the training before you can be considered for work at Central Casting. Additionally, you will need to re-register with Central Casting every three years in order to remain eligible to work.
The deadline to complete the training is October 8, 2019, but you should complete the training as soon as possible. When this date has passed, take the training ASAP in order to be eligible to work.
Central Casting keeps records of those who have completed the training and those who have not. If you have not completed the training by October 8, 2019, your status will be denoted as ineligible to work until you complete the training.

Yes, we have in-person training available at the Central Casting office. Reservations can be made using the New York online calendar on Central Casting’s website to take the training at Central Casting’s office.

Click on any of the available anti-harassment training times on the online calendar to make your reservation. Seats for in-person training are limited, so a reservation is required.

You may also use computers with internet access for free at a New York public library. Here is a list of public libraries near you with free computer facilities. You may also bring your own compatible device (see FAQ below on compatible devices) and use the free wi-fi at the libraries to access the online training. Remember to bring headphones in order to listen to the audio version of the training; otherwise, you can select the text only version which does not have audio. Some libraries also have headphones for sale for a nominal charge if you forgot your headphones and you do not want to take the text only version.

Yes, we have in-person training available at the Central Casting office. Reservations can be made using the New York online calendar on Central Casting’s website to take the training at Central Casting’s office.

Click on any of the available anti-harassment training times on the online calendar to make your reservation. Seats for in-person training are limited, so a reservation is required.

If sign language is required, please call the Central Casting New York office at 646.205.8244 ahead of time so arrangements can be made to have sign language available.

You may use a PC, Mac, iPad, iPhone, or Android smartphone. (Windows-based tablets and Windows-based smartphones, Amazon Fire tablets, and Android tablets such as Samsung tablets are NOT compatible.) The sound must also be working on your device to hear the audio on the online training, unless you elect to take the text version of the online training which does not have audio.

For PC users, make sure to use the Chrome browser (see if “Update Google Chrome” appears under “More” in the top right corner of your Chrome browser) or Firefox browser (select “About Firefox” under “help” under the menu button on your Firefox browser) or Internet Explorer (learn more). If you have an outdated version of Chrome, Firefox, or Internet Explorer, you might need to download and install the current version.

For Mac and iPad, make sure to use the Safari browser that is already installed in your Mac or iPad. If you haven’t updated your Apple operating system in a while, your Safari browser may be out of date and you might need to update the operating system which will simultaneously update the Safari browser.

For iPhones and Android smartphones, you must download the third-party training company’s app onto your iPhone via the Apple App Store (download for iPhone) or onto your Android smartphone via the Google Play Store (download for Android). The training will not work on a phone’s internet browser.

Apple App Store   Google Play

If you are unable to connect to the online training program because of technical problems, you can call our technical assistance line for help 800.343.2510.

But before you call the technical assistance line, answer these simple questions:

i. Are you using a compatible device? You must use a compatible device. (See FAQ above)

ii. Are you using a compatible browser? You must use a compatible internet browser in order for the training course to function properly. (See FAQ above)

iii. Have you claimed your online Central Casting profile yet? If you haven’t, please claim your Central Casting online profile first. Once you log into your Central Casting online profile, and under Required Training – Anti-Harassment, select the “complete training” button. Follow the instructions which will take you to our vendor’s training website. If you do not wish to claim your Central Casting online profile, then you can schedule in-person training with your local Central Casting office.

Learn more on how to claim your Central Casting online profile.

Log in to your Central Casting online profile.

iv. If using a PC or a Mac, are you logged into your Central Casting online profile? If not, log in to your Central Casting online profile first, and under Required Training – Anti-Harassment, select the “complete training” button. If you have logged into your Central Casting online profile, but it is not working once you get past the log in page, please wait a few hours or until the next day and try again because the problem will likely be addressed by that time.

v. You are logged into the online Central Casting profile and it seems to be working, but when you click over to the training website, the training website is not working, what can you do? The training website is operated by a third party (our training vendor) and it may be down temporarily for maintenance. Please wait a few hours or until the next day and try again because the problem will likely be fixed by that time. You can also click here which will tell you if the training website is currently operational or not.

vi. Are you having username or password log in problems on the training website? – If you are using a PC or Mac, we have designed the access in such a way that you will be able to click over from your Central Casting online profile to our vendor’s training website by selecting the Required Training – Anti Harassment tab and clicking the button “complete training.” Next, you will be taken to the login page of our vendor Inspired eLearning. Use the same email that you used to claim your Central Casting online profile as your username. However, you need to set a new password by clicking on “Forgot password?” on the vendor’s login page.

But if you are using the mobile phone app, then in order to reset the password, you must first go to the vendor’s training website on your phone’s browser, and then click on “Forgot password?” and follow the instructions to reset your password. Once you have reset your password, go back to the app and use your new password on the app.

vii. Are you able to connect to other websites on your device such as CentralCasting.com or Google.com? If you are not, your internet connection is bad. Do not call technical assistance because they cannot help you fix a bad internet connection. Please use a better internet connection.

viii. If you are trying to take the training on an iPhone or Android smartphone, did you download the app first? (See FAQ above) You must download the app to take the training on an iPhone or Android Smartphone. If you are unable to download the app from Google Play Store (for Android phones) or the Apple App Store (for iPhone), then there is a problem with either Google Play Store or Apple App Store, and you should wait a few hours or until the next day before trying to download the app again. Also, if your phone tells you that the app is not compatible with your phone, then you must use another device that is compatible or schedule in-person training.

If you are having trouble with the phone app, try taking the training on a PC or Mac instead, because there may be compatibility issues with your phone and the technical assistance line will not be able to help with your phone problems. To take the training on a PC or Mac, see FAQ above.

ix. If you are using the app on an iPhone or Android smartphone, are you using the same username that you used for your Central Casting online profile? You must use the same username (i.e., your email address) that you created for the Central Casting online profile. However, you must create a new password for the app because you cannot use the same password that you used for the Central Casting online profile. To create a new password, go to https://www.inspiredlms.com/ centralcasting and click on “Forgot Password?” to create a new password. If you are still having problems, try taking the training on a PC or Mac instead. To take the training on a PC or Mac, see FAQ above, because there may be compatibility issues with your phone and the technical assistance line will not be able to help with your phone problems.

The technical assistance phone line is 800.343.2510 and is a separate dedicated phone number only for technical problems relating to logging into and using the online training course. The other phone numbers shown in these FAQs will not be able to help with technical problems.

No, this training has information that is specific to Central Casting and cannot be used for employment elsewhere.
For both non-union and SAG-AFTRA background performers, you will be paid one hour at the New York City minimum wage rate for completing the anti-harassment course. You are not permitted more than one hour of work time to finish the online course. If you take a break during the training, the break is not considered paid work time and thus is not part of the one hour of work time that you are permitted to finish the online course.
The online training is designed to be completed well within one hour. If you do not finish the online training within one hour, contact Central Casting to schedule a time to complete the in-person training at Central Casting’s office. Failure to follow these instructions may result in disciplinary action against you and can impact your eligibility to work for Central Casting.
If you take the online training, Central Casting will automatically be notified (you don’t need to notify Central Casting separately) once you have completed the training, and a paycheck will be postmarked within 7 calendar days after the end of the week in which you completed the training and mailed to your address on file. If it has been more than 10 calendar days after the end of the week in which you completed the training (either online or in-person) and you have not received your check, please call the Central Casting payroll department hotline between 3pm-5pm Pacific Time at 818.729.6450.
After you claim your Central Casting online profile, you will get an email from Inspired eLearning. If you do not see an email from Inspired eLearning search your inbox and spam folder for admin@inspiredlms.com. If you still do not see an email from Inspired eLearning, go to the Inspired eLearning login page and select “Forgot password?” When asked for your username email address, enter the email that you used to claim your Central Casting online profile, and you should receive an email from Inspired eLearning shortly after which will allow you go reset your password. If the system cannot find your email address, you can contact 800.343.2510.

To reset your password, use your internet browser and go to www.inspiredlms.com/ centralcasting. Then, please click the link “Forgot password?” highlighted in the image below on the login portal, then input your email address in the field that follows. If Inspired eLearning finds your username e-mail address, you will receive an email shortly after that will allow you to reset your password. If no email arrives, please contact 800.343.2510.

Training UI

iLMS and Courses

Browsers for Windows OS
Chrome 71+
FireFox 65+
Internet Explorer 9+

Browsers for Mac OS
Safari 10.1+

  • Required bandwidth per host machine of 1.5Mbps download and .5Mbps upload is required
  • iPad access is supported only for HTML5-based courses in the latest version of iOS with Safari
  • Courses are only compatible on smartphones (iOS and Android Phones) with use of the IeL Mobile App for use with iLMS
  • Courses are best viewed with a browser and OS zoom level of 100% and a display screen resolution between 1024 x 768 and 1920 x 1080.
  • Inspired eLearning does not officially support training taken using the following:
    • Thin clients (Citrix/Virtual Desktops)
    • VPN connections
    • Proxy connections
    • Internet Explorer compatibility mode