I-9s and Tax Forms Support

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FAQs

I-9s and Tax Forms

Why did I receive an email from EMP Trust to complete my Form I-9 online?

Central Casting may send you an invitation to complete the Form I-9 process online via our vendor EMP Trust. If invited, you will receive an email from notifications@emptrust.com and from Central Casting with additional instructions.

What is an I-9 Aide?

A I-9 Aide is a person of your choosing who is a legal adult and who can be physically present with you to complete Section 2 and review the documents you select to accompany the Form I-9.

Is the I-9 Aide someone from Central Casting?

No, the I-9 Aide is a person of your choosing who is a legal adult and who can be physically present with you to complete Section 2 and review the documents you select to accompany the Form I-9.

What if I can’t find an I-9 Aide?

Designating an I-9 Aide is a necessary step to completing the Form I-9. Without an I-9 Aide, your Form I-9 will remain incomplete and you will not be able to finish onboarding with Central Casting to join our talent pool.

Does the I-9 Aide have to review the documents in person?

Yes, Section 2 of the Form I-9 requires the I-9 Aide to review employment eligibility documents in person to confirm the employee candidate’s identity and authorization to work in the United States.

Can I complete the I-9 form for my minor?

If onboarding a minor who needs help filling out the Form I-9, a parent or legal guardian may assist the minor to complete Section 1. The person who assisted the minor must also complete the preparer/translator section of the Form I-9.

The parent or legal guardian who is assisting the minor to complete Section 1 of the I-9 may function both as the preparer/translator and the I-9 Aide for Section 2 at the same time.

Why do I need to take a photo with the employee candidate’s work authorization documents?

This photo is necessary to confirm you reviewed the employee candidate's documents in person, that the documents are originals and not photocopies, and that the I-9 Aide is a different person than the employee candidate.

I’m having trouble completing the I-9 form on EMP Trust. What should I do?

Step-by-step instructions can be found in our EMP Trust guide.

I’m having technical difficulties with the EMP Trust application. What should I do?

Please contact EMP Trust via the instructions in your initial Form I-9 invitation message from EMP Trust.

How do I update my W-4?

To update your W-4 form or your state tax withholding form, find the W-4 or state form on our payroll forms page. Email the completed form to cpinquiries@ep.com.

How do I get my W-2?

To access your W-2, visit EP's W-2 page.

How do I change my tax withholding information?

Please visit myEP for more information on updating any payroll information.

How can I submit an inquiry or correction to my tax form?

To submit an inquiry or correction to your tax form, please fill out and sign our inquires and corrections form.