Training for New York Support

Need additional help?

FAQs

Training for New York

Do I have to take anti-harassment training to work as a background actor in New York?

All adults registered with Central Casting New York are required to take anti-harassment training once every year in order to remain active and eligible to be booked. Please see next FAQ regarding minors.

Do minors have to take anti-harassment training?

Yes, there is a training requirement for minors registered with Central Casting California or Central Casting New York. Parents or legal guardians of minors age 13 and younger should take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that they have completed the training and will explain the material to the minor. Minors age 14 and above need to take the training themselves to remain active and eligible to be booked.

Why do I have to take anti-harassment training to work as a background actor in New York?

New York and New York State passed laws aimed at preventing harassment. Part of these laws require employers to provide anti-harassment training to their employees.

How and where will the New York anti-harassment training be conducted?

If you are registered with Central Casting New York, you will be invited to complete anti-harassment training online. Alternatively, you can request an in-person session by emailing ccnyregistration@centralcasting.com.

We will then contact you when an in-person training session becomes available. This will be a training session only with very limited staff to provide the training. No staff will be present to make profile updates, take additional photos, answer questions or provide any other services to you during the training session. Casting directors will not be present.

To take the online training, please log in to Inspired eLearning.

If I am not comfortable using or don’t have access to a computer or smartphone, or I have limited access to the internet, is there another option for me to take the New York anti-harassment training?

The online training option is provided for your convenience. If you are unable to take the training using the above options, you can request an in-person session by emailing ccnyregistration@centralcasting.com. We will then contact you when an in-person training session becomes available.

This will be a training session only with very limited staff to provide the training. No staff will be present to make updates, take additional photos, answer questions, or provide any other services to you during the training session. Casting directors will not be present.

You may also use computers with internet access for free at a New York public library. Here is a list of public libraries near you with free computer facilities. You may also bring your own compatible device (see FAQ below on compatible devices) and use the free wi-fi at the libraries to access the online training. Remember to bring headphones in order to hear the audio during the training; otherwise, you can still read the subtitles and text on the screen without audio. Some libraries also have headphones for sale for a nominal charge if you forgot your headphones and you do not want to read the subtitles. For more information, please visit the New York Public Library website.

What devices can I use to access the online training program and do I need any special software?

You may use a PC, Mac, iPad, iPhone or Android smartphone. (Windows-based tablets and Windows-based smartphones, Amazon Fire tablets, and Android tablets such as Samsung tablets are NOT compatible.) The sound must also be working on your device to hear the audio during the online training, but you can still read the subtitles and text if you do not have audio.

For PC users, make sure to use the Chrome browser (see if “Update Google Chrome” appears under “More” in the top right corner of your Chrome browser) or Firefox browser (select “About Firefox” under “help” under the menu button on your Firefox browser) or Internet Explorer. If you have an outdated version of Chrome, Firefox, or Internet Explorer, you might need to download and install the current version.

For Mac and iPad, make sure to use the Safari browser that is already installed in your Mac or iPad. If you haven’t updated your Apple operating system in a while, your Safari browser may be out of date and you might need to update the operating system which will simultaneously update the Safari browser.

What if I have technical problems trying to access the anti-harassment training?

If you are unable to connect to the online training program because of technical problems, please try the below troubleshooting steps.

Are you using a compatible device? You must use a compatible device. (See FAQ above)
Are you using a compatible browser? You must use a compatible internet browser in order for the training course to function properly. (See FAQ above)
The Inspired eLearning website is not working, what can you do? The training website is operated by a third party (our training vendor Inspired eLearning) and it may be down temporarily for maintenance. Please wait a few hours or until the next day and try again because the problem will likely be fixed by that time.
Are you having username or password log in problems on the training website? Use the email you have on file with Central Casting as your username. You can set a new password by clicking on “Forgot password?” on the vendor’s login page.
Are you able to connect to other websites on your device such as CentralCasting.com or Google.com? If you are not, your internet connection is bad. Do not contact technical support because they cannot help you fix a bad internet connection. Please use a better internet connection.

You can contact our technical support team at 855.500.2055 or helpme@centralcasting.com. The other phone numbers shown in these FAQs will not be able to help with technical problems.

Why do I have to complete anti-harassment training if I haven’t been booked by Central Casting New York in a long time?

If you are registered with Central Casting New York, you need to complete the anti-harassment training in order to be eligible to work.

If I do not want to work for Central Casting New York, do I still need to take the anti-harassment training?

No. But if you change your mind in the future, you will need to complete the training before you can be considered for work with Central Casting New York.

Is the anti-harassment training I get from Central Casting transferable to other employers?

No, this training has information that is specific to Central Casting and cannot be used for employment elsewhere.

How long is the New York anti-harassment training?

If you are registered with Central Casting New York, the training is designed to be completed within 45 minutes.

What if I cannot finish the online training course within the timeframe?

If you do not finish the online training within the designated timeframe, contact Central Casting to schedule a time to complete the in-person training. Failure to follow these instructions may result in disciplinary action against you and can impact your eligibility to work for Central Casting.

Will I get paid for the New York anti-harassment training? How much time can I spend on the training?

If you are registered with Central Casting New York, both non-union and SAG-AFTRA background actors will be paid 45 minutes at the New York City minimum wage rate for completing the anti-harassment course.

You are not permitted more than the designated work time to finish the online course (see FAQ above). If you take a break during the training, the break is not considered paid work time and thus is not part of the designated time that you are permitted to finish the online course.

If I complete the New York training, will this affect my current unemployment benefits?

If you are registered with Central Casting New York and are therefore required to take the training, we have to pay you for taking the training; there’s no option for us to not pay you. And under law, you have to report your weekly earnings to the unemployment department. Reporting your earnings to the unemployment department will decrease your weekly benefits in the week in which you claim you had earnings.

You do not need to take the anti-harassment training until you are ready to be considered for bookings by Central Casting.

I am signed up with Central Casting New York but I never received an email from Inspired eLearning. What do I do?

You must be signed up with Central Casting New York and currently active in our database to receive an email to take anti-harassment training. If you are and have not received an email, contact our technical support team at 855.500.2055 or helpme@centralcasting.com. This email may also be in your junk or spam folder.

How do I reset my inspired eLearning password?

To reset your password, use your internet browser and go to www.inspiredlms.com/centralcasting. Click “Forgot password?” on the login portal, then input your email address in the field that follows. If Inspired eLearning finds your username email address, you will receive an email shortly after that will allow you to reset your password. If no email arrives, please contact our technical support team at 855.500.2055 or helpme@centralcasting.com.

I’ve completed the anti-harassment training. How do I update my profile?

If you are required to take anti-harassment training, once you have completed the course, your Central Casting profile will be updated within 24 hours to mark your training as complete. You will not receive a certificate of completion or a confirmation email.

After 48 hours, if your online profile does not reflect that your training is complete, please fill out our Update Request Form.