General Managing Your Profile Support

If you have not yet accessed your online profile, log in to Central Casting and select "Create new login." Once you have created your login, return to the login page and enter your details to access your profile.

You can update your phone number and address in the “Contact Information” section of your profile.

To update your email address, please contact support at 855.500.2055 or helpme@centralcasting.com.

To change your account settings, log in and click the triangle in the upper right desktop menu or at the bottom of the mobile menu, then click “Account Settings”.

Current and accurate sizes and measurements are key to finding work. You can update your sizes and measurements in the “Appearance” section of your profile.

To learn more about taking accurate measurements, see our video guides under Talent Resources.

To update your main profile photos, navigate to the Photographs section of your profile. Upload your new photo and select the slot you wish to assign it to (note: if you already have a photo in the desired slot, you will need to delete that photo or reallocate it before you can allocate a new photo to that slot).

Please note, depending on what state you signed up in, you might not be able to change the headshot and full-body shot you uploaded as part of the sign-up process. Instead, casting directors recommend that you update the Artist Choice slots with photos of your current look. Rest assured that casting directors look at all the photos in your profile to determine if you’re right for a role.

Please check that your photo is in .jpeg or .png format. Our platform does not accept photos in other formats, like .pdf.

No – professional headshots cannot be used to consider you for background work as they are often retouched and edited. For more information, see our photo guidelines.

While we understand that personal expression and artistic expression are important, we encourage you to infuse your personal style while dressing in a professional manner that you would like to be seen by casting directors, production staff and other industry professionals.

Casting directors recommend neutral, form-fitting clothing and minimal makeup so that they can get a true sense of what you look like. Please avoid wearing white, as well as sunglasses, hats and other obstructive accessories.

Please also ensure that you wear clothes that cover your torso and chest in your headshot and full-body shot. Additional photos, including bathing suit images, can be uploaded to your profile once approved.

For more information, see our photo guidelines.

Quality over quantity is key when adding photos to your online profile, as too many photos clutters your profile and makes it harder for casting directors to find the photos that help determine if you can portray the role they’re booking.

Casting directors recommend a current casual, business and formal look, then 1-2 photos of unique looks, like a uniform you own or a period role you can portray.

Keep in mind, these photos should always reflect your current look and be unedited/unfiltered. Professional headshots cannot be used to consider you for background work as they are often retouched and edited.

To delete a photo, navigate to the “Photographs” section of your profile. Find the photo you wish to delete and click the trash icon underneath it.

Please note, depending on what state you signed up in, you may not be able to delete photos that you uploaded during the sign-up process. Instead, casting directors recommend that you update the Artist Choice slots with photos of your current look. Rest assured that casting directors look at all the photos in your profile to determine if you’re right for a role.

The union field on your profile is locked as our team needs to verify this information. To change your union status, please complete our online form.

To update your minor’s permit, please complete our Minor’s Permit Update form.

Yes, in the “Casting Information” section of your profile, there is an upload feature where you can add your stand-in resume.

Yes, you can add vehicles that you own and are willing to work with in the “Vehicles You Own” section of your profile. Be sure to include as much information as you can, including vehicle type, make, model, color, and year. We will continue to add vehicle options to our system; if you don’t see information that matches your car, include what you can and check back for updates.

If you are required to take anti-harassment training, once you have completed the course, your Central Casting profile will be updated within 24 hours to mark your training as complete. You will not receive a certificate of completion or a confirmation email.

After 48 hours, if your online profile does not reflect that your training is complete, please fill out our Update Request Form.

Changes you make to your profile save automatically. Once you update information, the field will highlight in blue, indicating the information has been accepted and saved. If there’s an error, the field will highlight red and give a warning message.

If you are currently registered with Central Casting, but would like to work in a different location, please complete our Office Transfer Request Form. Please note: you can only be registered with one office at a time.

To activate your profile, log in, select the "Profile" option in the main menu, then choose the "Manage" tab. Once in the Manage tab, click the checkbox next to your profile name, then tap the "Activate Profile" button. A message will appear confirming that your profile was activated. Your profile will now appear active in our casting platform.

If you are unable to activate your profile yourself, please fill out our Activate Profile Request Form. If you have yet to sign up with Central Casting, click here for more information.

To deactivate your profile, log in, select the "Profile" option in the main menu, then choose the "Manage" tab. Once in the Manage tab, click the checkbox next to your profile name, then click the "Deactivate Profile" button. A message will appear confirming that your profile was deactivated. Your profile will now appear inactive in our casting platform.