General Questions about Getting Paid

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Payroll is processed as vouchers come in from production, which means you may receive checks out of work date order. You can learn more about your pay history by logging in to myEP. (See other FAQs on this page for more information about myEP.)

No, we do not offer in-person check pickup.

The checks are sent via first-class mail. While you will receive most checks within 2-3 business days after they are mailed, there are times when it could take longer through the federal mail system, particularly during holiday periods. If your production offers direct deposit, you may wish to consider signing up to avoid mail delays. Click here for Direct Deposit Support.

The YTD earnings shown at the bottom of your check reflect all wages issued by the specific EP paying entity, such as GEP Talent Services, Entertainment Partners Services, GEP Cencast, GEP Cenex, etc., not just payments for your current production.

The EP company name printed on your check corresponds to the entity responsible for processing your payments.

This also applies to residual payments that are still being processed by the appropriate guild. Visit your guild's portal for the most current payment updates.

Checks are not mailed out in order of work date. Before we can cut a check, the production reviews and completes the voucher, and production companies vary on how often they process and send in the vouchers.

To inquire about a missing check, please contact payroll at 855.500.2055. Be sure to have the name of the project you worked on, the date you worked, and your voucher information. You can also check your pay history on myEP.

To request a stop payment, fill out and follow the instructions on our Stop Pay/Reissue Form. A stop payment can be placed no sooner than one calendar week after the check has been mailed.

My EP is a simple free portal for background actors and crew to view pay information, set up direct deposit and more.

To create an account, please go to my.EP.com and log in using the same email address and password you use to log in to your Central Casting online profile.

Once you have logged in to your account, you will need to link myEP to your EP payroll profile. To do this, select the “update profile” option under “manage account” and click the “connect payroll profile” button. You will then be prompted to enter your Social Security number and verify your employment by providing net pay, check or gross pay information from a check that you previously received from EP. If you have not previously recieved a check from EP, then you cannot connect your profile. You may perform this step once you have received your first check from EP.

Now that your payment profile is linked, you will be able to change your address, view your pay history and compare paychecks. Be sure to review your contact information to make sure everything is current.

You can verify and update your address online in the myEP portal in real time. For step-by-step instructions, visit EP’s myEP Support page.

For residual checks, we recommend updating your contact information directly with your union or guild, as they maintain separate records from EP.

You can email or mail a stop payment request by filling out a Stop Pay/Reissue Form. A stop payment can be placed no sooner than one calendar week after the check has been mailed.

Five business days for current year checks, longer if the check was cut in a prior year. We are unable to reissue a check that has been stop paid until after we have received confirmation from the bank that the stop payment was successful.

You can access your pay history by logging in to your myEP account. If you need records to join SAG-AFTRA, please call 800.417.0037.

To access your W-2, visit EP's W-2 page.

To submit an inquiry or correction to your tax form, please fill out and sign our inquires and corrections form.

Verification of Employment Letter
Submit a completed Employment Verification Request Form to uigroup@ep.com.

Verbal verification
We can verbally verify employment, but we cannot provide wages over the phone. Please call (818) 955-4449 to speak to someone in the Wage Verification team.

Home/Car loan or mortgage
Submit a completed Employment Verification Request Form to uigroup@ep.com or by fax at (818) 848-0254.

Background Actors
No. Background actors work on a day-to-day basis and are not eligible for severance.

Production Workers
Email severance@ep.com to determine if you are eligible.